- Description:
- Divergent IT is a Charlotte based IT services company, focused on helping small and medium-sized businesses with their IT needs and challenges. We provide out of the box solutions for each client’s unique needs, then we help them execute those solutions. From software and hardware, to networks and information technology demands – we are dedicated in finding the right solution for your IT needs and providing proactive options for your business.
SMB
- Services:
- VoIP, Networking & Wi-Fi, Microsoft 365, Managed IT, IT Consulting... and 3 more
- Partnerships:
- Microsoft
- HQ:
- Matthews, United States
- Website:
- Visit Website
- Tel:
- 704-269-4963
Before Divergent IT we had a piecemeal of IT services that had been pulled together through the years that sometimes conflicted and sometimes duplicated each other. Divergent IT straightened out and streamlined our IT services. We were able to cancel several services, which saves us money, all while our IT now runs more smoothly and safely. Our IT is working better than ever and when we have a question or concern, Divergent IT is great at customer service as well. We are very pleased with Divergent IT.
As the Executive Director of a nonprofit that provides free health care, time and IT expertise are two things that I didn’t have before choosing an IT support company. I interviewed several IT companies and was extremely impressed with Divergent IT’s ability to listen to our needs and explain our options in ways I understood. It was a very easy decision and one of the best we ever made. Before we partnered with Divergent IT, we had an outdated infrastructure and we had to upgrade to meet the needs of a new electronic medical record (EMR). I didn’t even know where to begin.
Divergent IT provided the strategy and support we needed to not only meet the requirements for our EMR, but prepared the clinic for future growth. Divergent IT has been life changing for me and our staff. I have regained time in my day, now that I no longer have to worry about our infrastructure. More importantly, I now have the confidence our system not only works as it should, but better than I ever could have anticipated. Divergent IT has provided unmatchable customer service, security, fast response times and a tremendous quality in the services they provide. We have been so happy with Divergent IT, we not only upgraded our computer system and network, but also expanded our service to include new phones and a security system. I wish I would have made the decision sooner to go with Divergent IT and highly recommend their services. I truly never have to worry and that peace of mind is priceless!
Divergent is the leader in professional competence, timely customer service and responsiveness. Matt Galimi and his team has been our “GO TO” Tech Support Specialist for well over a decade. As an Executive, I am comforted in knowing that I don’t have to worry about software, hardware and network issues. Consequently, our operation runs smoothly because “Divergent” is at the helm. You can’t go wrong with Matt and his team.
It is our privilege at Jerald Melberg Gallery to have the folks at Divergent IT at the helm of our IT needs. From the moment we met these folks we have enjoyed complete satisfaction with their expertise and stellar service.
What I really love about the team at DivergentIT is that they are super responsive, really go above and beyond in terms of customer service, and also help to think ahead in terms of what I might need as an entrepreneur running my business. So, for example, the team even reached out to me a few weeks ago, proactively, to let me know that I didn’t have all the security in place that I needed and really took the time to walk through why I would need that and make sure that it was in my best interest. And so, I not only love the fact that they are active when I need help, they are also proactive, to think forward-looking as to how my business will continue to grow and what my IT needs will be. So, if you are looking for a partner on all of your technology aspects, if you’re like me, an entrepreneur, who’s way too busy to be thinking about whether or not my computer works, or whether or not I have the appropriate access, you can absolutely count on these guys. I 100% recommend them.
We’ve had the please of working with The Scarlet Group for many years now. Their response time is very quick and the support we receive is even better. […] Read More
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