- Description:
- Trust IT has provided expert technology support since 2011, helping Baton Rouge area businesses increase productivity and profitability by making IT a streamlined part of operations. Since then, we have remained dedicated to providing state-of-the-art IT support, service and products that allow our clients to get ahead of the competition and achieve greater success.
10+ SMB
- Services:
- VoIP, Networking & Wi-Fi, Microsoft 365, Managed IT, Cybersecurity... and 2 more
- Partnerships:
- -
- HQ:
- Baton Rouge, United States
- Website:
- Visit Website
- Tel:
- 225-245-8564
They take the time to educate us about any IT issues we are having and do so in a language we can understand. If there’s an issue we get it resolved quickly and in a very user-friendly way, and that’s quite special. One Friday morning, we had issues with the server. After contacting them, they were onsite in less than 30 minutes. Downtime for us can cost us customers, but before we knew it, Trust I.T. had us up and running.
We love the quick, professional, knowledgeable service Trust IT provides. Their team is always great, friendly, and maintains a helpful attitude. They make us feel like we are co-workers instead of clients. Jeff’s team provides hands on service - not a help desk walking you through steps you have to fix on your own. We really appreciate their friendly attitude and willingness to help us even when we know you have to be slammed.
We had several people before, but just could never find the right person, the right team. We gave Trust I.T. a try and gosh, we have been so happy with them. They are just wonderful. They are very good at their work. We call and they are here.
They work behind the scenes monitoring and advising. They do the technical stuff so we don’t have to be involved at all. When issues do happen, they’re very responsive and get things fixed quickly. They are very efficient and handle situations promptly and with a great approach to customer service.
Whether we call early in the morning or late in the afternoon, Trust IT is always willing to help and is very “hands on”. The team at Trust IT provides great service at lightning speed. They also advise us on the latest cyber security issues and how to stay ahead of them. They are trustworthy and also provide us with HIPAA training and compliance standards. Their wonderful staff is a pleasure to work with as well.
Trust was built immediately and they quickly became part of our “work family”. We value their quick response time and the availability of the staff. Trust IT has a wealth of knowledge and they assist us with technical decision making. Our best interest is always first place, so there is never any pressure. We highly recommend them because we always receive consistent positive results. All of our employees are very happy with the performance of Trust IT. GREAT people, GREAT service!!
They take the time to explain how and when we need to upgrade our network, which helps ensure sure we don’t have unexpected failures in the future. Trust I.T. brings peace of mind – we know we are getting honest, reliable, and professional I.T. support. Their I.T. skills and knowledge are amazing.
They track our workstations and servers remotely and notify me if a power failure has occurred overnight. A few times they have beat me to the office to make sure we can begin work on time. Our downtime has disappeared along with the frustration and anxiety of possibly losing our work.
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