Under the ESA managed services program, Affiliated has taken a lot of work off my plate so I can focus on bigger priorities. It has allowed me to be more proactive in managing the health of our IT infrastructure, and provide support to our users much faster. Whether working with me on a big IT project, keeping us updated, or troubleshooting a small Help Desk issue, this program makes it much easier and more affordable for us to provide the IT systems and support our users need and expect, to focus on their jobs.

Affiliated did all the heavy lifting in a complex transition to the cloud, including migrating users. Their broad depth of skills, experience with large migrations, and organizational assets were invaluable.

I had been using an online solution to manage our HIPAA compliance, and while I was making progress, we wanted a better solution. Affiliated provided an initial risk analysis and created a management plan that easily laid out the prioritized steps we needed to complete to get compliant. Their ongoing Compliance Program monitors our systems to detect potential issues and ensure they are addressed and tracked so we have an audit trail of all actions. And their Risk re-assessments ensure nothing slips through the cracks so we stay on top of changes to our business as well as changes in the regulatory rules that may affect us or our clients. Having the Affiliated team helped us significantly improve our compliance program activities and results.

As one of the largest office furniture companies in Columbus with over 30 employees, we needed a more strategic and effective approach to our IT that would increase our productivity and build a more organized approach for long term success. Affiliated was able to bring a comprehensive level of expertise and support we simply could not handle on our own. Their team took immediate ownership of our challenges and provided solutions that demonstrated their genuine interest in seeing our business succeed. Partnering with Affiliated has given our company the ability to grow with confidence.

We wanted to improve the IT function at Three-C Body Shops to match our business goals. We started by selecting to help us with our day to day IT support. Not only did they make the conversion easy, we had more conversations with the Affiliated team during their first 30 days than I did in the prior 2 years with my previous provider. They have done an outstanding job building our strategy and keeping Three-C more productive and secure. They address our needs using a common sense, easy to understand approach that solves the issue and the root cause, eliminating rework. And they care about my questions and respond in a straight-forward, timely manner. If there are issues, their support team sticks with it till it is fixed. Now, more than ever, we are prepared use our technology to help our customers get their vehicles back in great condition quickly and efficiently. Kudos.

Our relationship with Affiliated is really a partnership. Their team understands our company and are available anytime we need them. Whether it's for an IT Help Desk issue, helping to improve our security, assistance on a major IT project, or when encounter an issue we can't resolve, we can rely on Affiliated to figure things out and get the job done. Affiliated is truly an extension of our IT team.

There’s no doubt about it: Affiliated has helped us create a smarter, more streamlined business. They truly are a trusted advisor we can count on to make recommendations that have our best interest in mind. For example, Affiliated has helped our IT department maximize cost savings across the board (actual savings are 12% to 18% annually), while improving our security and business continuity. With Affiliated running our IT, we're better positioned to innovate, collaborate and take advantage of new opportunities more quickly.

The team at Affiliated has partnered with ABITEC for over 20 years to keep our systems current, secure, and our team productive. They have advised us correctly on a variety of topics ranging from strategic IT planning, application selection and support, and Disaster Recovery options and plans to remote facility management and network building, global integration, and compliance activities to meet our corporate auditor’s requirements. Even after our parent organization decided to absorb all of our IT infrastructure into a centralized support center, we continued to rely on Affiliated for advice and guidance. They are a great partner and I would recommend them to anyone who needs a professional, trustworthy team to support them.