“Velonex Technologies is our IT service provider, and I have nothing but good things to say about their exceptional service. We recently have asked for help with things as mundane as password resets to as alarming as security threats, and we have been met with patience, knowledge, and a sense of urgency to restore our secure operations.Their techs come to our site and make sure that our hardware and software is functioning optimally. They answer our questions, hold our hands when necessary, and above all, they get whatever we need done as soon as possible.The education team is also friendly, thorough, and knowledgeable. When we started a new security initiative, we were all briefed and up to speed before the rollout.
They take the time to answer the most basic questions along with the puzzlers. It's comforting to know that our IT folks have deep mastery of the nuts and bolts of our technology and that they also track the pulse of new developments in the world that could impact us.
Highly recommend!”

“Professional, service-oriented attitude. The team have been great resource to the company - they know what they're doing, they always demonstrate a professional, service-oriented attitude, and continue to be up-to-date to help maintain best IT practices. Highly recommend.”

“They took the time to get to know our people, and our mission, so that they could help us plan wisely for the future. Whenever we need them, they’re there and they deliver. We use Velonex Technologies for our IT backbone, network, phone, data, and user support. We retained Velonex after transitioning from in-house support, and we now have just one Velonex employee on site supporting our 50 employees in our LA and NYC offices.”

“From the company ownership on down, it’s very clear that Velonex is “laser focused” on customer satisfaction. No issue is too big or too small to get their prompt attention. They don’t “nickel and dime” you to death with constant additional charges to your monthly bill. Weekly calls with the account representative help keep small issues from escalating, and communication channels are clear. We operate multiple large facilities from CA to MA seamlessly with Velonex’s coast-to-coast support across multiple time zones. The support team deals very well with folks who are not very tech savvy, making them feel at ease by simply remoting into their system and addressing whatever issue the user is facing.
As a true MSP, they interface directly with our ISP, VoIP phone provider, Microsoft, and the like to expedite support and take the burden off our internal team.”

“It’s been a pleasure working with you. I’m very pleased with the initial risk assessment earlier this year, and the completion of these 3 projects. I actually sleep a little more soundly now that our security is tightened.”

“Velonex Technologies has been our IT company for years. This last year we needed to migrate to working from a server-based system to the cloud. Simplicit was extraordinary in assisting us with making this transition. They are incredibly responsive to all of our requests, patient with our variety of tech savvy staff, and always accommodating to our needs.”