- Description:
- Mercury Technology Services Ltd., is a network infrastructure provider that provides services throughout North America. We provide Network, Server, and VOIP PBX design, implementation, ongoing administration, on-site and remote support for hardware and software. MTS is a privately held company and was incorporated in BC in 1999.25+ SMB SME
- Services:
- VoIP, Networking & Wi-Fi, Microsoft 365, Managed IT, IaaS... and 4 more
- Partnerships:
- Veeam, Acronis, Cisco, Dell, HP, +5 […]
- HQ:
- Vancouver, Canada
- Tel:
- 604.303.9909
- Website:
- Visit Website
“We are an electrical contractor with three offices in the Lower Mainland. For many years we were taking care of our IT needs in house but it became obvious that through the growth of our company we needed outside support.
MTS was recommended to us and right from the first meeting it was obvious that they were knowledgeable about our systems and set up, but were also willing to learn about our business so they could serve us better. The immediate results of the improvements that were made were very evident to all of our staff and the flexibility of the MTS people when it came to working on our system had a minimal impact on our operations.
Our recent office move was handled with thoroughness and complete professionalism, that allowed us to be fully operational first thing on Monday morning with all systems working 100%. Unlike some service providers MTS is very cognisant of cost and only recommend solutions that make both financial and technical sense.
I would have no problem recommending MTS to any company looking for a third party service provider to take care of their IT requirements.”“Mercury Technology has been instrumental in moving our firm, in only 30 months, from a four person start-up to a 70 user team located all over the world. Their work allowed us to focus on our core business strategy while they took care of the serious IT issues that arose from explosive growth.
They were responsive to our numerous urgent calls for assistance and made our many office relocations go like clockwork. They provided wonderful expert advice on software and hardware selection, implemented it all flawlessly, helped to keep our costs to a minimum and were extremely cooperative and friendly throughout. These guys would be wonderful additions to any corporate team.”“Mercury Technologies were instrumental in taking us from a peer to peer operation to an integrated multiple branch location network. As we expanded, they were there every step of the way, ensuring that we maximized our investment, and were able to build a cost effective platform for growth.
Partnering with Mercury has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication.”“Mercury Technology Services has taken Dinosaur Cases from prehistoric to the modern computer age. Their excellent knowledge and professional commitment to service has made the system implementation a smooth transition. They are always available to answer questions, and keep us up to date on the latest systems. Having MTS on our team is the best decision we ever made.”
“Mercury Technologies provides us with the most reliable and knowledgeable IT department we could imagine for an organization our size.
They're consummate problem solvers who are current on the latest developments in hardware, software and security.”“Seven months ago, our company made the commitment to upgrade our technology. It became evident from our first meeting that MERCURY TECHNOLOGY SERVICES not only had the necessary skills but also separated themselves from others. Their level of professionalism, knowledge and leading edge attitude was what we needed to move our company’s technology to the level we needed.
MERCURY reviewed our needs and budget and recommended equipment that would not only allow us to advance our technology to where we wanted but also allowed us to grow beyond. They took the time to understand our business and philosophy thus allowing for practical solutions to the desired outcome.
The migration was painless; the team at MERCURY was completely prepared and much of the setup occurred offsite. They scheduled the migration and installation after business hours and had a team on hand for the first day of start up. The MERCURY team worked individually with each user to ensure their workstations were personalized to their specifications. Their level of expertise allowed them to support each individual respectfully, regardless of their previous IT knowledge.
The subsequent support we have received from MERCURY has been outstanding. Their knowledge of our business has allowed them to make other IT suggestions that we have since implemented allowing for better and easier access to information. The entire MERCURY team is respectful and knowledgeable; calls and support are dealt with promptly and professionally; emergencies are handled with high priority.
Not only did MERCURY complete the upgrade, on time, on budget, and with minimal disruption, they have gone beyond our expectation for support in all areas of technology. We are fortunate to consider MERCURY an important member of our team and rely on them to provide the expertise necessary to achieve our company goals. We would not hesitate to recommend their services.”“We are very glad to choose Mercury Technology Services for our IT support.
Their quick response on urgent support matters, broad knowledge on current IT information and commitments on solving problems timely, all those are the key factors for us to continue engaging them as our IT support partner.
Once again I would like to say thanks and a job well done to their support team!”“We are a non-profit housing society that provides safe, affordable housing to seniors, families, and persons with disabilities. We brought in MTS to assess our needs and upgrade our office computer technology to be more current and secure. MTS upgraded our technology from a peer-to-peer network to a new Small Business Server complete with all the internet, email, and daily data back-up capability that we require. Their knowledge and commitment to service during this process was outstanding. MTS now provides us with on-going IT support and their staff is always available to answer our questions and solve our problems. With MTS by our side, we are forging into the future with greater confidence. Thank you MTS for a job well done!”
“Kiwassa Neighbourhood House is a grassroots organization that provides social, recreational, and educational services to children, youth, parents, families, seniors and the unemployed in East Vancouver.
In 2007 Mercury Technology performed an assessment of our systems and recommended products and services that would allow us to better secure data, improve overall operations and eliminate the barrage of wasteful spam messages assaulting us via email on a daily basis.
When issues have arisen, the service is fast, knowledgeable and provided in a very courteous and friendly manner. We highly recommend Mercury to anyone who is in need of professional IT management services.”“We don't hesitate to recommend Mercury Technology Services to any company where Information Services is business-critical.”
“MTS has delivered the technology expertise to meet our business needs and ensure systems are available for our staff at local and remote sites.”
“Having a very straight and honest team come in at expert level to talk with our people across the countries meant they were highly trusted. They listened, understood, and provided an honest and fair assessment without any external agenda. Adastra brought real expertise while balancing it in a way that made […] Read More
Managed Service Providers near Vancouver
-
We’re not just a managed service provider. We are a supercharging, no-holds-barred, elite crew of technology superheroes laser-focused on nothing less than the pure, unadulterated success of your … More
-
At Microserve, we provide comprehensive IT offerings through a wide range of solutions and services. We recognize that technology and the requirements of organizations are constantly changing, and we … More
-
Since 2001, Dyrand Systems has provided IT support to companies in Canada, freeing up our clients to focus on the success of their business. The fact is, most people only really think about IT when … More
View Map of MSPs near Vancouver
Rate & review
Request a quote from:

Mercury Technology Services Ltd (MTS) Reviews
Write a Review