This is a full-time position, where you will provide remote support based at our Perth offices as well as on-site support (service vehicle will be provided for these visits).

As a Senior Support Engineer position, you will be an escalation point as well as being involved in Project Scoping and Implementation.

This is a diverse role where you will work with a wide variety of technologies, in a great team environment, supporting small start-ups to large corporate and government firms in various industries

Skills & Requirements

• Prior experience in a level 2 or 3 support role working with managed services (MSP)
• Current driver’s license
• A clear customer-first approach
• Proficiency in the following technologies :
• Microsoft Server products
• Server Virtualisation – ESX & Hyper-V
• Microsoft Exchange & Office 365
• Backup and recovery – VEEAM, Acronis & StorageCraft
• 3CX VOIP Telephony
• Cyberoam / Sophos / SonicWALL
• Previous project implementation experience will help you within this role

Get In Touch

It’s time to minimise downtime and maximise productivity.

For IT support in record time get in touch with us today.

You may contact us directly:

• (08) 6364 0600
• hr@qbit.com.au
• Suite 1, 45 Ord Street
• West Perth WA 6005