About the role

Reporting to the Head of Operations, you will:

• Implement, maintain, support and troubleshoot IT Infrastructure (remote and on-site), including servers, network infrastructure and cloud platforms.
• Perform regular maintenance, troubleshooting and enhancement on the systems infrastructure for customers.
• Deliver technical projects (Cloud & On-Premise) utilising a wide variety of leading enterprise grade technologies.
• Work within a team to support broad and varied systems from leading vendors.
• Liaise with the customers on a regular basis, including issue resolutions and take input regarding business requirements.
• Work closely with leading vendors on latest best practices, projects, and training opportunities.

Why NetStrategy? 

• We believe the technology industry consciously puts profit ahead of customer choice, often delivering inappropriate solutions.
• We challenge the status quo and strive to provide our customers with fiercely independent advice and a choice of innovative best of breed solutions.
• We rise to the challenge to do what is right by delivering solutions that best help customers achieve their mission.

See what our staff have to say about working at NetStrategy: https://www.youtube.com/watch?v=YoXpJt0_SK8&t=2s

Our Values

• Be Accountable
• Be Exceptional
• Be Humble
• Be Innovative
• Be United

More than just a role, NetStrategy provide you with a career path.

Skills

The successful applicant will demonstrate the following skills:

• Min. 3-5 years of experience in the IT professional services industry working as one of the following: Systems Engineer / Project Engineer / Systems Administrator / Infrastructure Engineer / Solutions or Presales Engineer
• Network LAN/WAN/VLAN/Wi-Fi implementation and support (eg Aruba, Cisco, Extreme).
• Firewall rules, configure, and support (eg Barracuda, Forcepoint, Fortinet, Palo Alto, Sophos).
• Certifications (such as MCSE, CCNP, Fortinet NSE, CWNA, Security+).

In addition to the above criteria, skills in at least two of the below areas are highly desirable:

• Servers (Microsoft Windows 2016 / 2019 / 2022, Linux)
• 3 Tier and Hyper-Converged storage solutions (Dell, HPE, Nutanix, NetApp).
• Virtualisation (VMware / Hyper-V).
• Public and Private Cloud Infrastructure (eg datacentre / AWS / MS Azure).
• Scripting (PowerShell / VBScript / APIs).
• Experience with implementing and managing backup solutions (Barracuda, Veeam, Amazon Glacier).
• Network Security including MFA, NAC (eg Clearpass), SSO.
• Cyber Security including Pen Testing, Application and Data Mapping, NIST Cybersecurity Framework
• VoIP including PBX, SIP, and QoS.
• Capabilities with SQL or PowerBI.
• Microsoft 365 (including Teams VoIP integrations) and Google Workspace Deployments

To join the NetStrategy team you need to exhibit the following behaviours:

• Problem solver: you are energised by tackling complex problems
• Process improvement champion: You are always looking to see how things can be done better and make it happen.
• A collaboration champion: champion collaboration and build the expertise, capabilities, and engagement of team members
• You will exercise substantial personal responsibility and autonomy. Ability to plan your own work and adjust priorities to meet given objectives and processes.

Note: NetStrategy is not in a position to offer visa sponsorship. Applications only open to those with full Australian Work Rights. Only shortlisted candidates will be contacted. No recruiters please.