Looking for an award-winning, Best Place to Work, Australian owned IT MSP? You have come to the right place!

We have grown rapidly over the years simply by Keeping Technology Human. Our customers trust us to hold their most important data, support their critical devices, and secure their systems.

By choosing us, we offer you the opportunity to be part of a diverse group, where you will learn and work with some of the best in the industry and be able to accelerate the growth of your career. Interested? Read on and don’t forget to visit our website – https://www.interactive.com.au

About the role:

In an era of uncertainty, our state of the art, ISO 27001 accredited data centres located across Australia ensure our customers data is always secure.

As a team member in our Data Centre, you will be responsible for ensuring our data centre service is best in class. You will assist with the daily operations of the data centre to ensure a positive customer experience by providing secure, resilient and quality data centre services.

Some of the key things you’ll do:  

• Delivery of data and electrical cabling, to customer racks and equipment.
• Attend to customer requests in the data centre and managed office environments.
• Assist with the maintenance of all core electrical and mechanical systems.
• Ensure that infrastructure problems are identified and resolved in a timely manner.
• Provide technical and general support on a wide range of ICT infrastructure used in the data centre.
• Participate in the DCBC & DC-Care afterhours on call roster to respond to any data centre faults and customer issues.

What We’re Looking For:  

• Experience working in a data centre environment, colocation facility, or similar IT infrastructure role.
• General knowledge of critical building infrastructure redundant backup systems – Generators, UPS’s, ATS’s, CRAC’s, Chillers, BMS and fire systems.
• Excellent communication and interpersonal skills, with the ability to work effectively as part of a team and independently.
• Completed cabling courses and Data Centre Dynamics (DCD) courses (Power Pro, Cooling Pro, Design) is desirable.

Why choose us?  

• We believe everyone is unique, and we want you to bring your + to work every day.
• Developing our people means everything to us – we take our people’s growth and development seriously, so much so that we’ve developed our own bespoke learning academies.    
• Paid volunteer leave, fundraising events, numerous staff benefits and discounts from some of our amazing partners, monthly staff lunches and a free on-site barista in our Melbourne office. 
• And most importantly, we genuinely want you to make a difference. 

A bit more about Interactive

We are an Australian end-to-end IT services provider. We’re a trusted technology partner to some of Australia’s biggest and most well-known brands, and we deliver an integrated suite of managed and professional services, covering cloud, cyber security, hardware maintenance and data centre services.

Sounds good? We’d love to hear from you!