“Deep understanding of my business. Direct iT keeps me ahead of the game with cybersecurity and technology. Projects and upgrades are seamless, and their team has a deep understanding of my business. When we need help, the Direct iT support team gives us excellent support right out of the gate, day in, and day out!”

“Extremely happy with their services. I have been a client of Direct IT for over 18 years. They are always there to help and guide us through our IT journey.”

“Direct IT goes above and beyond to fix any issues I may have. Very prompt knowledgeable service, both with our network and dental and imaging software. Direct IT has never let any issues keep us down. I can count on them to return calls immediately and to fix any problem we have.”

“What I really like about Direct IT is how pro-active they are and on top of that, their Super-fast response time is very impressive. They are in it for the long haul and they believe in establishing lasting relationships.”

“Direct IT does the best job, especially in terms of customer service. We appreciate always getting timely responses to our issues as well as the willingness to help us with any issue, large to small. Direct IT is very customer-friendly and offers amazing support.

You provide the best support and expertise, all of your techs are extremely knowledgeable and approachable as well as there is never a delay in responses, which makes the firm very reliable”

“The responsiveness of the entire Direct iT team has been great. We have never had a time we had to wait to receive support. Also, being in the nonprofit world, the team at Direct iT has been incredibly flexible to work with and has always steered us in the right direction when upgrading or changing technology. They know which tech solutions will actually work for our needs.”

“Onboarding was straightforward. Direct IT planned a 30-day overlap with my old provider so that I could have a smooth, staged cutover. Then, after implementing backups and security measures, they got to know my business and helped come up with a long-term cloud strategy, including a very smooth migration to Office 365.”

“The reason we switched to Direct IT from our previous provider is the knowledge of architectural firm IT needs. Understanding our software programs is the big differentiator for me.

Direct IT's team is technical and responsive. I would definitely recommend them to other Architectural firms as I feel confident in their support team understanding our unique issues.”

“Their responsiveness seems to be faster than some in-house IT teams I have worked with in the past. It usually only takes a few minutes after we submit a request to receive a response and have someone working on our issues. They are very mindful of security risks and are on top of keeping our office safe with the latest security features, and security training for our staff teaching us how to be mindful of and recognize security threats.”

“Quick response and Pleasure to work with. Direct IT keeps me informed of any open tickets, They respond quickly, are very knowledgeable, and stay on top of technology and any new advancement.”