First Focus New Zealand

First Focus New Zealand
Description:
For over 20 years, First Focus has helped businesses with 20–200 staff get ahead with smarter IT. As an award-winning managed IT services provider, we deliver reliable technology solutions backed by a unique pod structure that combines local expertise with the strength of a global team. Every client is supported by a dedicated group of IT specialists who provide familiar, seamless service. With offices in Auckland, Christchurch, Nelson, Dunedin and Wellington, we deliver responsive support across New Zealand.
25+ SMB SME ISO 27001 ISO 9001
Services:
VoIP, Backup & Recovery, Cybersecurity, Data Storage, Email Security... and 10 more
Partnerships:
VMware, ConnectWise, Dell, Fortinet, HP, +6 […]
HQ:
Auckland, New Zealand
Branches: Dunedin and 3 more
Tel:
0800 359 933

First Focus New Zealand Reviews

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“Chris at Optimus Systems was our contact point throughout, and he was fantastic. He came to our previous premises and took a detailed look at exactly what needed doing. He was so thorough, that we felt really confident in that he had everything covered. Plus we’ve been working with Optimus Systems for a while now, and there’s never been a single time where we’ve asked them to do something, and we haven’t had a good outcome from it. They always do a good job and are totally reliable.”

Chrissy Hemspseed, Operations Manager
PhysioAction

“We’re paying the same for our IT as we were previously, but now there’s an actual improvement in our systems. We’re getting bang for our buck.”

Carol Robertson, Office Manager
Advance Scaffold

“Everyone at Optimus is approachable and easy to work with – but most importantly, they always make it happen. Optimus have inspired so many valuable conversations about our own productivity and operations.”

James Nation, COO
PKF Dunedin

“Everyone at Optimus is approachable and easy to work with – but most importantly, they always make it happen. Optimus have inspired so many valuable conversations about our own productivity and operations.”

James Nation, COO
PKF Dunedin

“When I contact Optimus for an update on a change we have requested, it’s either being done or they are about to message me to say the job’s been completed. It’s not my usual experience, but I’m starting to get used to it.”

Greg Moore, Systems & IT
Studio DB

“When we set up Threefold, the IT support was built into the business structure. We had worked with Optimus before through other businesses. Their exceptional service quality left a lasting impression. As we ventured into establishing our new company, Optimus was the logical choice. Their commitment to continuous improvement and innovation ensures that we are equipped with the latest and most efficient IT solutions.”

Joanna Mearns, Manager
ThreeFold

“Some of our devices have some tricky software on them. We knew it wouldn’t be very compatible with the Optimus systems, but they came up with an alternative, workable solution and changed the onboarding pack so it was clear what kind of user each person would be.”

Brett Hamilton
Techlam

“Tasman Rugby recently underwent a complex digital transformation project and in hindsight, we are so grateful that we had CNX to lead us through the process. CNX provided us with a dedicated resource, who not only had the expertise to handle the project outcomes seamlessly, but just as importantly, that person guided our staff throughout the project, helping each and every one of the staff to manage current workflows, as well as transfer as seamlessly as possible to the new way of doing things. We are delighted to have been able to continue our working relationship with CNX into the future. I would have no hesitation whatsoever in recommending CNX to you.”

Lyndon Bray, CEO
Tasman Rugby

“We’ve worked with CNX for the past five years. In that time we’ve grown from eight staff to 40. CNX has provided excellent advice and support to help manage that growth from an IT perspective. They’re approachable and come armed with practical solutions that are easy (ish) to understand. I trust what they tell me and I trust that they’ll get the job done effectively and to an extremely high standard.”

Andrew Board, Managing Director
Top South Media

“Our transition to CNX was easy and seamless, Paul, Adrian and the team were on deck to make sure everything went smoothly. We have enjoyed great local service and proactive support and advice; our IT issues are non-existent now. CNX have helped us with some major projects at short notice and act as a Business Partner rather than a supplier. We can happily recommend CNX.”

Andy Rason, General Manager
Contour

Some reviews reflect feedback from companies previously acquired by First Focus New Zealand, and the original company names may have been updated to reflect the new ownership.


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