We are an IT business with a difference. Business-focussed and consultancy-led, we’re not all about technology. Our specialist consultants work with businesses large and small across the North East, the UK and beyond, helping them define, design, develop, deliver, implement and support technology, process and governance architectures to improve business performance and deliver competitive advantage.

Our core services work in partnership with customers to deliver business-led solutions to business problems by leveraging the entire technology and systems landscape. Our business consultants work with business stakeholders at the strategic level to understand business process and find ways to improve business performance. Our Software team develop unique solutions to help deliver perfect-fit
... systems solutions. Our Technology specialists work with you to design a technical architecture that meets business needs now and in the future, and provide support to keep your business running. And our Cyber Security experts help you to build a resilient and secure IT service that will keep your business running against all odds.

30+ LE upGrowth Azure ISO 27001 ISO 9001


Anchor is England’s largest not-for-profit provider of housing and care for people in later life, serving more than 65,[…]

A Star

A Star Attendance Solutions was set up in 2019 to help schools monitor, track and report on student attendance.

VoIP, Azure, Backup & Recovery, Cloud Migration, Cybersecurity... and 14 more
Citrix, Microsoft, Cisco, Amazon, Veeam, +3 […] more
Durham, United Kingdom
Branches: Sydney and 2 more

Waterstons Reviews

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I was really pleased with the different ways Waterstons engaged with our stakeholder groups. The contribution made by our students and staff have really helped influence and shape our transformation journey.

Frazer Greig, Head of IT Transformation
Abertay University

Thanks as always for helping us maintain out CE+ certification. The accolade is very important to our customers but even more so to us as it gives us confidence that our security processes and systems are in good shape, and keep us safe, in the ever more aggress cyber environment that we work in.

Andrew Stokes, Projects and Systems Manager
INEX Microtechnology

The benefits of engaging an external partner to lead the review were to provide objectivity and to leverage experience garnered from their wider experience.
Having worked successfully with Waterstons in support of a number of key programmes over the years, and understanding their depth of knowledge and collaborative approach, we were confident that they were the best choice for us.
The team brought the challenge we needed and their flexible, yet driven, approach meant the complex review was delivered within budget, in agreed timescales and met all of our expectations.
The review was a huge success and has led to a multi-year investment programme which will result in our core infrastructure and processes being much better aligned to our university’s strategic desire to enhance our students’ learning experience and research outcomes.

Nigel Buckland, interim director of IT services
Leeds Beckett University

Waterstons demonstrated a breadth and depth of experience across several disciplines which included requirements elicitation; project management; agile development; architectural design and account management. The team quickly created a working environment that became an effective partnership through demonstrating a desire to understand the business needs of Anchor; to listen to stakeholders and being prepared to challenge, contribute to and shape direction.
A combination of good people and excellent communication skills meant our Waterstons account team established an open, trusted, and enjoyable working relationship across our business, which was grounded in a desire to thoroughly understand the business needs.
A key factor that attracted Anchor to Waterstons was the ability to deliver a bespoke software solution via an agile methodology, which was proven as they successfully steered the project, assisted Anchor in acquiring its own capability and delivering a high-quality outcome.

Paul Potter, Head of Analysis and Design

Joanna did a great job throughout and always gave the feeling of everything being calm and under control - whether that was the case in the background I’m not sure, but it always seemed that way to me.
Implementation went very smoothly with minimum fuss, even with the last-minute change of go-live from our side. All requirements were captured and delivered, going live on time and with a new, cleaner interface without the quirks of the previous iteration. Now, our users have a much better experience.
Thank you for all your hard work and making it a relatively stress-free experience from the customer side.

Mark Payne, Service Delivery Manager

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