Smart IT

Smart IT
Based in Team Valley, Gateshead, Smart IT has a proven track record of successfully delivering IT solutions across a broad range of industries throughout the UK.
#MSP Select UK

MSP Select UK 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Smart IT demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

15+ SMB SME upGrowth Healthcare ISO 27001

Web Development, GCP, Email Security, Ecommerce, Domain Hosting... and 23 more
WatchGuard, Cisco, Eset, Google, HP, +8 […] more
Gateshead, United Kingdom
Branches: Leeds

Smart IT Reviews

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We are thrilled with the experience we have had with the Smart IT Comms system. The system has transformed the way we communicate with our patients. We are now able to efficiently manage our calls, easily transfer calls to the appropriate staff member, and provide our patients with a seamless experience. We couldn’t be happier with the Smart IT Comms system, and we highly recommend it to any healthcare provider looking to upgrade their communication infrastructure.

Kristina Langley
Oxford Terrace

With our existing server, we were looking to replace our infrastructure with a much more up to date and efficient solution that would help with day-to-day work. Due to the nature of our business, we also felt that replacing our server with something that offered the highest levels of security would be wise.
The Solution Martin and Steven offered us gave us everything we were looking for in our server change as well as the added confidence in the 3 servers. Client service is a priority at TLW. Our new server solution means we can be sure our clients won’t experience long periods of down time and disruption.
Since the installation of our new server we have had no issues. Our day-to-day work has greatly improved thanks to the increased speed and reliability of the server.
TLW would recommend Smart IT for any businesses looking to change their IT infrastructure. Although it can be a daunting prospect Smart IT ensured the switch was quick and stress free.

Anthony Wight, ITC Manager
TLW Solicitors

What was different about Smart IT, is they listened to our requirements, they took the time to understand our business. They identified areas of improvement and have come up with some fantastic solutions which allows us to be more agile as a business.
We are extremely happy with the ticket response timeframes from the helpdesk and escalation teams, the engineers are all friendly and extremely proactive and helpful.

Alistair Gray
Ravendale Foods

We chose to partner with Smart IT as they already had a proven track record of working with Age UK charities in other parts of the country and we felt they took the time to understand our needs.
Repurposing our old equipment helped reduce the costs of the project, which is a big factor for a charity, they have also been exceptionally flexible, even providing rented desktops when required.

Shelley Brown, CEO
Age UK Mid Mersey

The partnership between ourselves and Smart IT has developed and grown over the years, at Clayton Glass our ethos is “the Clayton Difference” we believe that the correct way to do business is through building strong relationships, by creating trust through honesty, and having a two-way loyalty gives the customers and suppliers complete piece of mind that we take their business seriously. Smart IT have a very similar ethos which has been key to our successful relationship and ongoing relationship.

Tom Moore, Group Procurement and IT Manager
Clayton Glass

When we first contacted Smart IT, we were in desperate need for an easy solution to get our business back up and running. Our business is built on providing exceptional customer service so any business downtime could have resulted in serious reputational damage.
The solution that Smart IT offered us gave us everything we were looking for as well as an additional level of support that ensures help is always on hand. This new solution resolved all our previous issues and got us back up and running quickly.

Chris McGough, Operations Manager
Gate 7

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