Littlefish Managed IT Services

Littlefish Managed IT Services
Littlefish are an award-winning Managed IT and Cyber Security Services Provider delivering enhanced user experiences, improved customer satisfaction and authentic business value. Disrupting the mid-market and enterprise marketplace we are an established and superior alternative to the ‘usual suspect’, £multi-billion MSPs and outsource giants. Delivering services 24/7/365 to 100,000+ users globally, for a variety of organisations, across the private and public sectors, including Canal & River Trust, Care Quality Commission, Farrow & Ball, Pib Group, Croyden Council, M Group, Viridor and Houses of Parliament. Through significant investment in enterprise-grade processes and tools, and teams with enterprise experience, we ensure our customers consistently receive market-leading service that is independently verified as world class.
#MSP Select UK

MSP Select UK 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Littlefish Managed IT Services demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

20+ SME LE upGrowth AzureMSSPs UKMSSPs EU ISO 27001

Care Quality Commission

Care Quality Commission, the regulator for Health and Social Care in England, has appointed Littlefish as their Managed […]

Sterling Pharma Solutions

Sterling Pharma required robust information security to meet their ambitious expansion goals, they turned to Littlefish […]

Croydon Council

In 2019, the council launched the Croydon Digital Service, which combined the existing IT team with a number of other […]

Pib Group

Discover how Littlefish worked in partnership with PIB Group to deliver service desk, modern workplace, cyber security […]

Virtualization, Email Security, Data Storage, DaaS, Cybersecurity... and 16 more
Meraki, Symantec, Cisco, Bitdefender, Datto, +8 […] more
Nottingham, United Kingdom
Branches: London and 1 more
or contact by Email
0344 848 4440

Littlefish Managed IT Services Reviews

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"Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner."

Robin Turton, CTO
St Modwen

"Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish."

Paul Southam, CIO
Sterling Pharma Solutions

Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.

James Myhill
Canal & River Trust

"Pib Group focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key. We liked the straightforwardness and the transparency, Littlefish seem to be a disruptor from the norm. We like the fact that they were very keen on shifting left and becoming a true partner."

Paul Johnson, COO/CIO Executive
Pib Group

"Following the establishment of solid and secure IT system foundations in the early years of the SSRO, conceived and delivered mostly through cloud based services, we have been able to improve user experience and increase exploitation of technology investment with Littlefish as the SSRO’s IT managed service provider."

Neil Swift, CEO
Single Source Regulations Office

“Viridor was looking for a partner that enabled us to provide an extended and improved service across our business. The Littlefish innovative and flexible approach to service management is unique and refreshing, and this strongly influenced our decision to work with them. We were also greatly encouraged by their great track record with many customers"

Dominic Howson, Chief Information Officer

"Littlefish demonstrated that they were really focussed on the end users, and treat themselves as part of our team. They would empathise and they would care about what it was that people needed, making the transition to the new service really smooth. They delivered training to our team so we had a deep understanding of what they do as an organisation, making them feel like an extension of our team"

Mark Sutton, Chief Digital Officer
Care Quality Commission

We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.

Dave Briggs, Head of Digital Operations
Croyden Council

After an in depth analysis of a number of service providers, we were delighted to sign an outsourced Service Desk contract with Littlefish. They are not only offering us a cost effective service but increased time coverage and are able to provide us a wider level of technical experience than we could have hoped to achieve internally.

Tim Hodge, CIO
The People’s Dispensary for Sick Animals

It is incredible the difference that Littlefish has made. We now have the support we need and we know that we can count on the Service Desk to support us as we continue to grow as a global company. Littlefish has truly become part of the NSK family.

Donald Banks, Head of IT Services for the Americas

In Littlefish we found an organisation who were sensitive to our requirements, pressures and constraints, and who exhibited the willingness and ability to go far beyond a buyer-supplier relationship. The agility and flexibility Littlefish demonstrated were crucial to the project’s success.

Aaron Collins, Director of IT
The Money Shop

Littlefish offered true consultancy, flexibility, agility, innovation and ideas to create value, so it was the best fit for our needs. The pricing structure was really clear and we could easily see how the Azure platform could be scaled with our growth. It was priced very competitively per user and the cost of future support was very easy to calculate.
We are small, but growing – and we wanted to commit to a company that could understand that. We’ve got our own servers, now all hosted in the cloud by Littlefish on our behalf – which means we only pay for the exact amount of server space used, and have the benefit of infinite flexibility. In addition, Littlefish provides upgrades for us, as and when. Littlefish does a huge amount for us – in my opinion, they are an extension of the team.

Andy Wysocki, Head of IT and Change
Bristol Energy

Littlefish have proved to be a great IT partner. they are responsive, flexible, honest and genuinely focused on improving our IT service. We have also been impressed with their comprehensive, tailored KPI reporting pack.

Paul Dryden, Head of IT
Farrow & Ball

After an in depth analysis of a number of service providers, we were delighted to sign an outsourced Service Desk contract with Littlefish. They are not only offering us a cost effective service but increased time coverage and are able to provide us a wider level of technical experience than we could have hoped to achieve internally. We look forward to a successful and mutually beneficial partnership over the coming years.

Tim Hodge, CIO
The People’s Dispensary for Sick Animals

Like all government departments, we are looking to improve the service we receive at the same time as reducing costs. We were able to achieve both these goals by moving to a model where we have contracts with specialist providers, allowing us to benefit from both their expertise, and the price transparency this model gives Our goal was to reduce costs year on year by at least 20% through disaggregation and we have achieved that from year one with ease.
Littlefish have really proved themselves, with a ‘we can do it’ attitude, making us feel like we matter.

Lawrence Nichols, Head of IT
UK Export Finance

Adopting new and improved technology is critical to enabling better mobile and remote working for our employees; more collaboration both internally and externally, and greater flexibility as teams evolve and change to address different business needs.
We selected Littlefish to provide a 24/7 Service Desk to deliver IT support to our staff, End User Compute to provide the latest technology to enable location independent working and Network Infrastructure Management to ensure the network is optimal and always available. What really appealed to us is that the Littlefish team has the right attitude, its service models are very flexible and innovative, and its government customer base is strong, instilling confidence from the outset.

Phillippa Tasselli, Head of IT Services
Food Standards Agency

Gaining control of our IT service was key for us to stand on our own two feet and enable the organisation to meet its obligations. Littlefish proved itself to be capable, flexible and agile, and the right fit for us. From the initial engagements and through their references we were confident they would be the ideal partner. So far, we have completed the transition phase, moving in to early life support, and it has been seamless.

David Wilson, Head of Procurement & IT
Oil and Gas Authority

We wanted to commit to a company that could grow with us. We needed a 24/7 Service Desk. However, we didn’t want to be a little cog in a big wheel, which could have happened had we chosen a bigger provider. We wanted to be able to create a relationship and rapport with our service provider, to ring our provider and say: “we’ve got an idea, what do you think?"
Littlefish offered the best value as well as the best fit for our needs. The pricing structure was really clear and we could easily see how the platform could be scaled. It was priced very competitively per user and the cost of future support was very easy to calculate.

Matthew Holloway, Senior Corporate Finance Manager
Community Health Partnerships

With Littlefish the business-as-usual IT support work is taken care of as a given, monthly traffic light reports tend to always be green on SLA and KPI analysis. Independent user satisfaction surveys are always solid. What sets the them apart is the pro-activity, consultation and bringing new ideas to the table, added to the ability to deliver strategic projects whilst seeing the complete picture… it all amounts to a genuinely collaborative partnership.

Phil Wilks, Head of ICT
MJ Gleeson

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