- Description:
- Datcom’s purpose is to empower SMEs to be leaps ahead. To do this, we partner with clients to help them work smarter through implementing cost-effective IT systems, ensuring ongoing security and uptime, and sourcing the world’s best equipment at the best prices. Our commitment to service is what sets us apart, with an average 5 star ticket resolution rating, above-standard 7am-7pm hours and a 90 day satisfaction guarantee – which we can proudly state no one has ever used.#MSP Select Australia
MSP Select Australia 2023. Every year, Cloudtango honors the most successful managed service providers. For 2023, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Datcom Cloud demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
25+ SMB SME upGrowth
Kone Elevators
Kone Elevators partners with Datcom for a systematic ordering process for commercial quantities of stock and materials […]
Arcadis
Arcadis successfully teamed up with Datcom to manage and implement a new IT infrastructure at their new Sydney office.
- Services:
- VoIP, Azure, Backup & Recovery, Cloud Migration, Colocation... and 13 more
- Partnerships:
- VMware, HP, Google, Datto, CrowdStrike, +23 […]
- HQ:
-
Sydney, Australia
Branches: Brisbane City and 1 more
- Website:
- Visit Website
- Tel:
- 1800 210 000
We have been a customer of Datcom for a few years now.
We have been so impressed by their professionalism, proactivity, reporting, regular meetings and technology health checks.
Datcom have great service and advice and are cyber security experts!
Highly recommend.I would highly recommend Datcom – that’s easy. For their support across the board, range of products and the fact they easily become an extended part of the team.
Just wanted to thank the team at Datcom (in particular Glenn & Rube) for their great work over the past couple of weeks.
We had some issues with our server over the long weekend and faced a significant cost due to staff being unable to work until the issues were resolved. Datcom were in our office 7:30 Tuesday morning and had everything back up and running by the end of the day.
We have used Datcom for our accounting practice's IT requirements for over eight years and they have always looked after us with great diligence, technical know how and professionalism.
Keep up the good work guys!Datcom have been a great asset to our company, and have been quite reliable in all the IT needs that we need, whether it be small or big, we have been quite satisfied by the results Datcom have provided.
All the staff members are friendly, accommodating to every need and easy to contact.
It has definitely made my job in managing the staff easier when we run into an IT issue and I'm grateful for the time and effort they take to make the services A+.
It makes me feel comfortable knowing that I can rely on Datcom for any IT issues or enquiries.Datcom always go above and beyond for our company. They are professional, helpful and reliable. They are always so efficient and prompt with responding to requests and I highly recommend them to anyone seeking professional IT services.
We have been relying on Datcom for over 10 years for all out IT needs and requirements.
During this time we have received a professional, courteous and above all a very efficient support for all out IT requirements.
Our business is very dependant on the continuous reliability of our systems, and Datcom has always been available and ready and assist to resolve any minor or major hiccups.
I have personally also been most impressed with time and effort taken in explaining technical issues in simple and practical terms especially since I have no experience or expertise in this area .
This has made my decision making a lot easier and comfortable with the outcome.
Datcom are not your average reseller or partner. They’re not all about the sale or their targets. They are in it for the long haul and recognise that through the ups and downs, they will have happier and more dependable customers if they put service and integrity first.
Datcom have provided great support for our business and allowed us to focus on our clients and what we do best, confident that the IT that supports our business is well managed and reliable.
Using Datcom for our IT Support has taken all the stress out of managing our IT requirements. Datcom deliver everything that they say they will. We couldn’t be happier.
Datcom have been a partner of TR for over 5 years. In this time they have assisted and supported us in delivering complex projects with reduced budgets and aggressive timelines. Datcom always provide us with honest and expert advice. Big thanks to you Rube and Jay and the team!
We have recently changed our IT services and agreement to Datcom. We have no concerns recommending their services and in fact we are working towards them being one of our preferred partner suppliers.
Datcom are the best – an ideal partner in IT and a pleasure to do business with.
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