- Description:
- We help small to midsize businesses maximize the value from their technology investments for greater productivity from constant availability, robust security, and high performance.
10+ SMB
- Services:
- Managed Printing, Hyper-convergence, Colocation, DaaS, Web Development... and 7 more
- Partnerships:
- -
- HQ:
- Mississauga, Canada
- Website:
- Visit Website
- Tel:
- 905 963 9069
I have been using NUMENTIS for over two years. Prior to that, we were having periodic breakdowns that at a couple of points that totally hampered our productivity for a day or two. Then it would take me a few days to catch up. Since starting with NUMENTIS, I haven’t had a major failure. Further, any minor incidents were either handled prior to me even knowing about them or reacted to so quickly that I didn’t lose much time at all. It is great knowing that I don’t have to worry about my IT so that I can concentrate on the core of my business.
Before NUMENTIS, we had tried outsourcing our IT management with two other vendors, but the quality of service, efficiencies and cost advantages expected were not realized. We decided again to try to maintain our IT services and infrastructure internally, but it distracted key production and management employees from more critical business issues and was not a good use of their time and our resources. Since the addition of NUMENTIS, our IT infrastructure and services (including user help desk, reviewing and updating SOPs, migration to Microsoft Office 365 and leading outsourcing initiatives) have been evaluated, reorganized and optimized allowing better productivity and a more sustainable IT environment all while managing costs to maximize value and ROI. I would highly recommend NUMENTIS to a company seriously reviewing or considering Managed IT services.
In a recent event with a high-profile client, we were called afterhours to assess and determine the cause of why our system kept going down which is typically uncommon. After several hours of the client trying to find the root cause of the problem, we contacted our MSP partner NUMENTIS who was able to provide remote troubleshooting within minutes and helped stitch together a solution until they were able to attend in person the following day. NUMENTIS provided our client a very thorough, reasonable, straightforward solution with onsite and remote support which helped resolve the client's issues. Our client was very impressed and as a result we found a solution to a problem that could have only been resolved with willingness, dedication and experience, thanks to NUMENTIS.
The team at NUMENTIS have helped us modernize, protect and optimize our IT systems. Their ongoing technical support has freed up my time allowing me to focus on our business instead of day to day IT issues. I would recommend NUMENTIS to anyone looking to improve their IT at a controlled cost.
Our partnership with Carbon60 improved the operational efficiency, reliability, performance and security of our three Toronto divisions. These […] Read More
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