IT Champion

IT Champion
We’ve been providing organisations of all shapes and sizes with lightning fast, people focused IT support and expertise since 2009 and are proud to be recognised as one of the fastest growing IT support companies in the region.
Our reputation, the skills and qualifications we hold, along with the phenomenal team of people we have, make us who we are.
We genuinely believe that if your organisation is looking for a local IT partner who really does care and has the scale and scope to handle virtually any opportunity, you should talk to us. We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.

15+ SMB SME upGrowth ISO 27001 ISO 9001

Hammett Associates

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Kingsmead School

Kingsmead School had for many years utilised several HP Proliant servers, running VMware combined with a Dell […]

Exeter Chamber

How we helped the Exeter Chamber drive digital collaboration

VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 10 more
Microsoft, Webroot, Ubiquiti, HPE, Meraki, +5 […]
Exeter, United Kingdom
Branches: London
01392 454750

IT Champion Reviews

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We’ve worked with IT Champion and its consultants for over five years, their consultants help us with ­our core and cloud server infrastructure design, supply, installation, configuration, and ongoing support. We trust them as an extension of our excellent internal IT Team to seamlessly deliver industry-leading technology solutions that successfully address the needs of our teaching staff, students, and support teams.

IT champions expertise and ability have allowed us to expand our IT knowledge skills, experience, and knowledge to address short and medium-term issues, enabling us to focus on a platform to educate students so they can focus on leading great lives.

Thomas Dring, IT Director
Education South West

A few years ago, we were looking for an IT partner who would provide us with a good level of IT support and who could work seamlessly with our Sage accounts provider. We found that the experts at IT Champion demystified the jargon other providers had thrown at us. The whole team are not only reliable but approachable, professional, and attentive.

Since partnering with IT Champion, we are more efficient, reducing time spent on IT admin and smaller monthly costs for IT management. Our IT systems are now more up-to-date and cyber secure. We are also in a stronger position to plan and prepare for future costs.

Karen Friendship, Managing Director
Alderman Tooling

Having worked with IT Champion before I knew that they were the people to support us on a high-profile and confidential SharePoint project. My previous experience with the team meant I knew they had the expert skill set I needed. The whole process from engagement to completion was excellent – nothing was too much trouble.

With IT Champion on board, we saved a huge amount of time. We successfully delivered this critical and extremely important project on time. The sensitive nature of the project needed the expertise of a knowledgeable and personable professional. Without IT Champion’s help, one of the only alternatives would have been an expensive bespoke web-based solution. The SharePoint solution they delivered is to the highest industry standard, works and delivers operational efficiency.

I would highly recommend the team at IT Champion. I have used them across three different businesses now – for project work, the Microsoft tech stack and first line support – and have been impressed on all fronts.

Adrian Smith, Head of IT Services
Jurassic Fibre

Just under a year ago, we undertook some research to find an IT partner that could help us create a centrally managed IT solution that would enable cross-company working, security of data for each firm, and be flexible and easy to use.

We came across IT Champion via an internet search. From the initial call, they took the time to understand who we were, how we worked, what problems we were looking to solve and why. IT Champion were upfront and honest about what could be achieved and provided worst-case scenarios so that we could manage expectations and budgets.

Our experience of IT Champion has always been positive. There is no hard sell, no pressure to sign up with them. The team were committed to helping us achieve our goal. IT Champion patiently answered all our questions (and there were a lot!), were always available when needed, and delivered the project on time and within budget.

Every step was set out – with any unexpected issues resolved quickly by sensible solutions.

IT Champion quickly earned our trust in them with their knowledge and their ability to support us every step of the way. Their IT solutions are reliable, deliver consistency and are easy to use. Their staff are friendly, conscientious, and knowledgeable.

The undoubtable benefit of having IT Champion on board as our managed IT Support partner has been the IT service desk. Their response times are the biggest win for our staff, with quick resolution of any issues. The second most significant benefit has been the ability to share data securely across our offices – this has saved so much time and frustration.

IT Champion have given us a reliable and trustworthy IT support service – we know we are now in safe hands. They have a service desk team who are happy to help resolve any issues, and we have a workable IT solution that is easy to use – all these things mean we have the IT that will grow with us in the future.

If you considering working with IT Champion, I would tell you to go for it, without a doubt. They are the most understanding, supportive and patient team –a genuinely decent bunch of people.

IT Champion know their stuff. They provide sensible solutions to problems that fit all budgets. If they don’t have experience with something they are honest about it, research it and come back with more information – They find the right solution that works for you.

Steph Barnard, Client Communications Manager
Chetwood Wealth Management Ltd

In early 2023, we were recommended IT Champion as the team to help us move to the cloud from our ageing physical servers. Throughout the process, IT Champion have been professional, knowledgeable, approachable, and understanding of our objectives and goals.

Our old server setup was not fit for the challenges of home working and video calls as a result of COVID. The new SharePoint set-up, whilst we have only had it a relatively short time, has improved our working practices and efficiency. The integration with Microsoft Teams (which we had to use outside of our Server for video and telephone calls) has been the biggest benefit as it has made using Microsoft Teams far more streamlined than before.

If you are looking for a new IT partner, I can say from experience that Matt and the team will be with you every step of the way. From the initial meeting, discovery process and onboarding they worked at our pace in terms of timescales and knowledge and were more than happy to offer support and guidance when needed. Changing IT providers was a difficult decision having been with our previous firm for a long time. Our interactions with IT Champion throughout the onboarding process have never once made us question that decision. The team has been extremely helpful, especially their SharePoint expert who led the project – who happily listened to our requirements, answered all our queries, and incorporated (where possible) our ideas into the final design.

Paul Whitmarsh, Managing Director
Aquila Financial Management Ltd

IT Champion are an excellent organisation and have supported us well for a number of years. They are proactive, efficient and take the time to fully understand the needs of our business. Their recommendations on Cyber security have led to a number of well-considered improvements that protect our systems while avoiding any disruption to day to day working.

Steve Foxon, Managing Director
Taylor Lewis

After engaging with several local suppliers we chose IT Champion as not only were they competitive on price, but from start to finish the engagement with the company and its staff, along with the service delivered was excellent. Anthony Challice has a wealth of technical experience and knowledge but also the ability to engage and understand a customer’s requirements along with the ability to deliver it in an efficient, professional and detailed manner. The end result for us was a successful project completed on time and budget delivering everything we required.

Adrian Smith, Head of Infrastructure & Support

When first agreeing to use IT Champions’ services, it was somewhat a “leap of faith” on our part. They were a lot smaller then, so we really didn’t know what to expect. However, the move over to ITC was one of the best decisions we as an organisation have made. We have now been with them for many years, and have seen them grow significantly without any reduction in service.
They are professional, polite, knowledgeable…the list goes on. They answer the phone promptly and they deal with every problem immediately. They offer valuable advice and recommendations and are extremely patient.
We would have no hesitation at all in recommending IT Champion to other organisations.

Russell Beard, Financial Controller
The Amber Foundation

We have just had the new phones and migrated broadband. I would just like to say that your team have been fantastic and spot on, I know they are busy but they gave me the sense of priority I needed.

Nim Singh, Operations Manager
Recruitment Solutions

IT Champion provided a very professional outlook right from the outset when asked to tender for the contract, the service levels throughout have been excellent with no problem too big or small with very swift response levels, internal feedback has been excellent and we are very pleased to be working with IT Champion.

Andrew Stevens
Mole Avon

IT Champion have been a true partner to EDP through the implementation and delivery of the RISE contract. Their flexible approach, underpinned by outstanding customer service and true value for money, enables EDP to invest more in the local community.

Charlotte Burrows, Director of Innovation and Growth
EDP Drug & Alcohol Services

Big Wave Media have been working with IT Champion for over 4 years now and we have been really happy with the excellent technical support and the professional IT advice they provide for us. Outsourcing our IT support is vital for us so that we can focus on running our business.

Chris Pike, Group Financial Controller
Big Wave Media

We set up AWP in 2012. One of our first decisions was who to retain as IT consultants. We were recommended IT Champion by another local SME and are happy to say that after three years of working together, we can look back and say it was one of the best decisions we made.

Rob Ward, Director
Awcock Ward Partnership

IT Champion has provided a very high-level of computer support for some five years and we would happily recommend IT Champion to any company who is not having their IT actively managed. As a Financial Services Company we rely 100% on having a sound, robust IT infrastructure.

Jonathan Wadsworth, Director
Beckworth Financial Advisors

Ever since we switched our IT servicing contract to IT Champion we have been more than happy with the service and support they have provided, offering both remote and onsite access as needed. They have guided us through several upgrades following changes within our business and they are always at the end of the phone…

Chris Dyson, Managing Director
DQS Financial Management

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