BIS is only a phone call away and a true blessing. It’s freed up my time so I can focus on my business. Not to mention, we’ve saved 40-50 hours per month on inside labor since we no longer have to figure out the problem and learn how to fix it. Financial monthly output and soft costs like downtime have decreased thanks to BIS. When you’ve found the right IT company, it just works. Now, we can focus on repairing vehicles instead of our computer system.

It’s true, you get what you pay for. We used another company before we contracted with Business Information Solutions and we were NOT treated with any sense of urgency nor did the company bother to get to know us. With BIS, we know they actually appreciate our business. I don’t know where we would be if Business Information Solutions was not monitoring our system or us. Since going with them, we’ve had NO CRASHES.

Before Business Information Solutions, our server was being managed by two different individuals at a much cheaper rate. We thought our information was being backed up on a daily basis and it actually was not. When our server crashed, we lost years of documents. We spent many man-hours recreating documents and researching information that had previously been readily available. To us, this was more expensive than overall billing for the service Business Information Solutions provides. With the IT services that Business Information Solutions provides, we no longer have to worry about being ‘down’ for hours or days with issues. Calls and work orders are responded to very quickly and efficiently.

Business Information Solutions has saved me both time and money. By managing my network, it frees me up to work on my business which allows me to be more profitable in the long run. Because of the great quality service BIS Office Systems and Business Information Solutions provide Ashland General Agency, I would and have recommended both companies to my colleagues.

Cheaper is not always better! In most cases, it’s actually worse! You can go use another IT company and probably pay less an hour for tech support, but you won’t get the support in as timely a manner as you do with Business Information Solutions. And, you won’t get 24 hour monitoring. With 24 monitoring, you get a heads up on potential problems and it allows you to correct the problems before your system goes down. With the 24 hour sentinel monitoring, I can sit back and wait on Business Information Solutions to tell me if something needs to be upgraded or if a backup fails. I’m no longer constantly checking for errors and problems on our network and servers. Instead, it frees up my time to spend doing what I need to do in my day to day business activities!

Over three years ago, I sent out an RFP for an IT partner. While BIS made it into the top two, I ended up choosing another company. However, I grew unhappy with my choice because the IT company didn’t have the depth of technicians that my company needed nor could it meet an acceptable turnaround time when fixing both simple and complex network issues. After attending one of BIS’ luncheons on backup and disaster recovery, I decided to meet with Phillip Long, CEO of Business Information Solutions. I toured the facility, met the technicians and called on references. Every reference had a raving review. So, I felt comfortable choosing BIS. Today, I can sleep better at night knowing we have a good anti-virus, a great backup and our network is secure.