Lucidica

Lucidica
Description:
We are a team of engineers and tech lovers based in London offering IT support for SME’s.
We’ve created a business based on our values and with you, our customer, at our core. We work with a select group of partners who help us provide the highest standard of IT support for businesses all over London. Unlike our competitors, we aim to know your business inside and out and to become part of your company, not just hide behind emails.

20+ SMB SME upGrowth

Services:
Web Development, Email Security, Dynamics 365, Domain Hosting, Data Storage... and 16 more
Partnerships:
Webroot, Microsoft, Google, Dell, ConnectWise
HQ:
London, United Kingdom

Lucidica Reviews

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Lucidica give us peace of mind. If there is a problem, then there is someone to speak with on the phone and if it warrants a site visit, this usually happens quickly. At one point, I had some doubts about a line that was being installed but I received a thorough yet simply-put email from one of the engineers to help me understand. We always receive efficient, timely service and Lucidica’s staff are friendly and easy to work with.

JOYCE HENDERSON
AMOUAGE

We needed some new PCs and Lucidica did a brilliant job researching new products and providing excellent critique based on our business needs. I’m always happy with Lucidica – they are professional, friendly and always willing to help.

MARK PAVLIKA
MORPH TALENT

The seminar gave me an appetite to improve my IT facilities and website. The afternoon was full of interesting facts and information that I found was all relevant to running my business. It was well worth the money and I’d recommend these seminars to anyone looking to make the most of their business.

WILLIAM ANDREWS
GREET THERAPIES

The Lucidica team is a must have for IT support. They’re always on hand to fix the smallest of problems. I value the time and energy they give us.

ALICK MACKENZIE
ENABLED LONDON

Our relationship with Lucidica started via our staff attending their excellent training courses. We realised the company was up to date on current issues around web and IT and progressed to being their clients soon after. We are delighted with our new website launched in 2012. It looks great and is very easy and uncomplicated to update. Exactly what we needed! Their day to day web and IT support service is excellent with any issues that take place getting sorted out within a speedy time frame.

CLEA HOUSE
MAGIC ME

Lucidica has been our London IT Support Department since 2000. We’re a niche business with 16 staff and are an established FSA-regulated firm so technology is vital to our survival, let alone productivity. We trust them immensely – they always put themselves in our shoes when solving our problems or suggesting further investment in technology.

ANTHONY KAYE
CAMPBELL IRVINE

As a business owner, I don’t want to spend my time thinking about IT. I just want it to work! Whether it is sorting out email address, mending broken computers, finding files I have ‘mislaid’, digital marketing or a website redesign, Lucidica have always found the time, care and expertise to really support me and my business.

ALLY MAUGHAN
PEOPLE PUZZLES

We would have no hesitation in recommending Lucidica for any IT requirements needed. They have been looking after our company for the past 7 years and I have always found them to be totally professional, reliable and quick off the mark when we have had problems.

BARBARA MASON
PRODUCTION TEAM

I do not ‘get’ IT – thank goodness I have Lucidica to ‘get’ it for me. So many frustrations are something of the past since having Lucidica as my support team. They help with anything and are always happy to do so. Big thank you!

ANNETTE RUSSELL
SO DAM TUFF

Lucidica have always offered a service that is efficient, speedy and value-for-money. I know I can rely on their advice and support in an often technically baffling environment. They provide us a number of IT services and we feel totally safe in their hands. I don’t think I would get a better service elsewhere.

SHERLA RICHARDSON
THERAPEUTIC ARTS

Lucidica take a proactive approach to technology ensuring that our current systems work for us while keeping us abreast of where our tech should be heading. They feel like part of the team and genuinely care about our infrastructure and our business.

DUNCAN WEBSTER
ASCLEPIOS BIORESEARCH

Lucidica understands the pressures on owners running SME’s and it provides a helpful, responsive service for all my IT needs. As a team, they really are our IT department. They helped us streamline all the fundamental systems we have in place for order tracking, financial control and purchasing by setting up our SharePoint site. Their understanding of SharePoint possibilities and us as a client has not only reduced our overheads but also increased our level of customer service.

DAVID MADDOX
MADDOX ASSOCIATES

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