Lucidica

Lucidica
Description:
We’ve created a business based on our values, and with you, our customer, at the core of what we do. We work with a select group of partners who help us provide the highest standard of managed IT support for businesses all over London. Not only do we provide on-site support, if and when you need it, but can also assist you with any IT troubles remotely.
We strive to deeply understand your business, integrating ourselves as an extension of your company. Our team is dedicated to providing exceptional service, ensuring that we remain personally accessible and not just confined to emails or automated calls. Whatever you need, just get in touch, and we’ll help.
#MSP Select UK

MSP Select UK 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Lucidica demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

25+ SMB SME upGrowth ISO 27001

DAKS

Transitioning to Secure and Scalable Azure Cloud

Kebhouze

Establishing Kebhouze's IT Infrastructure

Services:
Web Development, ERP, Email Security, Dynamics 365, Domain Hosting... and 18 more
Partnerships:
Webroot, Sophos, SonicWall, Microsoft, Meraki, +4 […]
HQ:
London, United Kingdom

Lucidica Reviews

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To me, they are an extension of my own business and it’s what I value most. I can’t recommend their people and services more highly.

Ranbir Toor, Managing Director
GIAN Consulting

Lucidica helped Plus X to combine data from various cloud platforms and migrate safely to Microsoft365. Microsoft Teams, in particular, has proved extremely effective in helping our team to collaborate across our various locations.

Matt Hunter, CEO
PlusX

I’ve been a customer of Lucidica for nearly five years and have found them to be consistent, patient and efficient. They’ve supported my business with every type of IT enquiry and have been reliable in their delivery of service. I’ve been impressed by their aftercare consultative approach.

Derek Williams, Director
Williams Mining

Efficient, effective and reliable, a pleasure to work with!

Linard Baer
Monocle

We really appreciate Lucidica's proactive approach when it comes to supporting our IT systems. The entire team, from the operations and finance department, to the engineers, to management and administrative support, everyone is eager to solve our issues and offer creative solutions. They truly act as an extension of our team and we can't recommend their services enough!

Claudia DeFabio
Meeko Teams, Ltd

We highly recommend Lucidica. We do not have in house IT and I have to say the response time, the assistance, the support and professionalism from all the team at Lucida are excellent. All issues are dealt with very quickly. I cannot fault Lucidica at all.

Vicki French
DAKS SIMPSON LTD

Lucidica give us peace of mind. If there is a problem, then there is someone to speak with on the phone and if it warrants a site visit, this usually happens quickly. At one point, I had some doubts about a line that was being installed but I received a thorough yet simply-put email from one of the engineers to help me understand. We always receive efficient, timely service and Lucidica’s staff are friendly and easy to work with.

JOYCE HENDERSON
AMOUAGE

We needed some new PCs and Lucidica did a brilliant job researching new products and providing excellent critique based on our business needs. I’m always happy with Lucidica – they are professional, friendly and always willing to help.

MARK PAVLIKA
MORPH TALENT

The seminar gave me an appetite to improve my IT facilities and website. The afternoon was full of interesting facts and information that I found was all relevant to running my business. It was well worth the money and I’d recommend these seminars to anyone looking to make the most of their business.

WILLIAM ANDREWS
GREET THERAPIES

The Lucidica team is a must have for IT support. They’re always on hand to fix the smallest of problems. I value the time and energy they give us.

ALICK MACKENZIE
ENABLED LONDON

Our relationship with Lucidica started via our staff attending their excellent training courses. We realised the company was up to date on current issues around web and IT and progressed to being their clients soon after. We are delighted with our new website launched in 2012. It looks great and is very easy and uncomplicated to update. Exactly what we needed! Their day to day web and IT support service is excellent with any issues that take place getting sorted out within a speedy time frame.

CLEA HOUSE
MAGIC ME

Lucidica has been our London IT Support Department since 2000. We’re a niche business with 16 staff and are an established FSA-regulated firm so technology is vital to our survival, let alone productivity. We trust them immensely – they always put themselves in our shoes when solving our problems or suggesting further investment in technology.

ANTHONY KAYE
CAMPBELL IRVINE

As a business owner, I don’t want to spend my time thinking about IT. I just want it to work! Whether it is sorting out email address, mending broken computers, finding files I have ‘mislaid’, digital marketing or a website redesign, Lucidica have always found the time, care and expertise to really support me and my business.

ALLY MAUGHAN
PEOPLE PUZZLES

We would have no hesitation in recommending Lucidica for any IT requirements needed. They have been looking after our company for the past 7 years and I have always found them to be totally professional, reliable and quick off the mark when we have had problems.

BARBARA MASON
PRODUCTION TEAM

I do not ‘get’ IT – thank goodness I have Lucidica to ‘get’ it for me. So many frustrations are something of the past since having Lucidica as my support team. They help with anything and are always happy to do so. Big thank you!

ANNETTE RUSSELL
SO DAM TUFF

Lucidica have always offered a service that is efficient, speedy and value-for-money. I know I can rely on their advice and support in an often technically baffling environment. They provide us a number of IT services and we feel totally safe in their hands. I don’t think I would get a better service elsewhere.

SHERLA RICHARDSON
THERAPEUTIC ARTS

Lucidica take a proactive approach to technology ensuring that our current systems work for us while keeping us abreast of where our tech should be heading. They feel like part of the team and genuinely care about our infrastructure and our business.

DUNCAN WEBSTER
ASCLEPIOS BIORESEARCH

Lucidica understands the pressures on owners running SME’s and it provides a helpful, responsive service for all my IT needs. As a team, they really are our IT department. They helped us streamline all the fundamental systems we have in place for order tracking, financial control and purchasing by setting up our SharePoint site. Their understanding of SharePoint possibilities and us as a client has not only reduced our overheads but also increased our level of customer service.

DAVID MADDOX
MADDOX ASSOCIATES

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