BOM have helped us move our VM’s to a new host and upgrading our hardware. The migration was successful. It needed a lot of thinking through and planning, and we are happy with the outcome of this project. It will reduce our costs and backup requirements. The changeover to BOM was a good move for us. Customer service is excellent and feedback is taken on.

BOM helped us move across from another IT provider when we moved to charitable status. They took us on a journey to bring IT support in-house, where we are now in charge of our needs in relation to tech. They took all the headaches away. We can always contact the people we need to, in the timeframe we need. BOM provide me with confidence in IT in our business and I would recommend them as a technology partner.

BOM help us split one business into two, including emails and servers. It was a big job. We can easily get access to the people who can help us. It’s a small team that knows who everyone is. BOM’s customer service is good and we would recommend them.

BOM moved us from office based with a server to cloud based fully remote. They used a very much hands-on approach, and they went above and beyond to make sure we function as a business. We relied on them during a critical time for our business and our clients, and they made sure that happened. BOM are great in having a conversation about a solution, rather than selling us something we don’t need.

“BOM completely set us up and enable us to do business with the technology. BOM do ‘response’ very well. At the end of the day, they have the tech knowledge. This is no good unless they respond. They speak to us in layman's language and manage expectations. This is different to other IT support companies I have worked with. Customer service is absolutely excellent. “

BOM know us so well as a company and this makes using them very easy for us. This means things get resolved faster should anything go wrong. Regarding project work, they recently completed a migration for us and this went really well. Their customer service is good and everyone we deal with is polite. We would recommend them as a technology partner.

BOM are very good and we would absolutely recommend them as a technology partner. They respond to us in a quick manner, and also solve the problem quickly. Their customer service is very, very good. If we have any problems remotely or anything doesn’t work, anyone can phone up anytime and we always get an answer. Even if something can’t be resolved straight away we will get a response and are informed as it is being dealt with. This means minimal downtime and minimal impact on our customers, helping us retain business.

We can honestly say that BOM’s IT services are excellent, and we would recommend them without hesitation.Not only are their support services knowledgeable and prompt but the team are extremely approachable, and nothing is too much trouble. Whenever considering strategic change to our IT environment we firstly always approach BOM for their expert input. As our MSP, we don’t have to manage them – they are proactive and BOM’s communication is one of their biggest strengths.

BOM deal with any issues very quickly, and there is never an issue. The customer service is excellent, I don’t think it could be any better. Everyone is friendly and nothing is a problem. BOM follow up all the time, and this feedback keeps us up to date with progress on outstanding jobs. This means that impact of anything going wrong on the business is minimal. BOM are on the case without us having have to chase. BOM completed a successful cloud migration project for us, and the transition was quick, and went smoothly.

BOM know our systems and business inside out, for us it’s all about peace of mind.
Because of BOM we don’t need to worry about IT, we are looked after and supported. The technology and IT support just works!

We’ve been with BOM for 10 years and I still know the same people on support which has been great for continuity and a testament since we partnered and linked up our companies.

Minimal explanation is needed when issues come up with the associated software, BOM speak and work with 3rd party vendors on our behalf.”

Confidence and reliability are the two key things BOM deliver for Soilfix.
Confidence is delivered with the technology systems they provide and reliability is demonstrated by the minimal disruption to our teams, while enabling them through the BOM service desk. We find the team easy to work with, which is a great bonus.

From the moment BOM IT started supporting us, they have been nothing but helpful. Every person I have dealt with through email or on the phone, have always given great support and followed up when not able to resolve things immediately. Excellent all-round service from people that are experts in IT.

We would recommend BOM as an IT partner because we have worked with several providers, and BOM are the best of them all. They have guided and advised us, resulting in projects that have revolutionised our business. Their input has simplified our business and made it faster. We would need to employ more people in our business to run it, had we not done this work with BOM. Our investment in BOM and the projects has been well worth it. Their customer service is good and we’ve had various 121’s with different people from BOM – all of them have been nice people.

I would definitely recommend BOM as a technology partner. We have tried others in the past, but BOM are the only one we have stayed with. BOM have the expertise to resolve all sorts of problems and this is the main reason we have worked with them for so long. This means we save time and get help whenever we need it. The BOM customer service is very friendly and professional. When things go wrong, we’ve relied on BOM’s knowledge to fix the issues quickly.

Williams Autos have been using BOM for over 20 years, we wouldn’t look any further for the future.
As a family run business we pride ourselves on family values and support from third party companies we are involved with, similar to BOM.
We are very happy with the BOM partnership.

BOM are easy to deal with, friendly and knowledgeable. It is a genuine partnership with them, meaning we understand the way each other’s businesses work. We can rely on BOM to step in and do the 'heavy lifting' where necessary which enables us to give the most effective support to the business. We have been with BOM for some time and they have assisted us in a complete overhaul of our back-end infrastructure on more than one occasion. We periodically look long and hard at other MSP’s for due diligence, but have remained with BOM given the service and commercials. David Salisbury would have no reservations recommending BOM as a technology partner.

Before working with BOM, we had multiple issues that would take days to sort out. We wasted time trying to diagnose issues and IT was a bit of a thorn in the side of our business. BOM now take full responsibility for the technology, freeing up our time to focus where we need to. Everything they have put in place works, and their customer service is very good

BOM have guided us along a path to improve technology within our business. We have gone through many changes in our time working with them and whatever problems have come up, they have found solutions. BOM have taken us through a gamut of projects, including a large migration to the cloud and Office 365. They are always prompt to respond for requests to help. Being able to pick up the phone and speak to one of the team immediately has been invaluable to our business. Their customer service is excellent, and we always have felt like a priority to them. This has not changed as their own business has evolved. I would have no hesitation in recommending BOM.

Our partnership with BOM has given us the confidence to complete major infrastructure projects required by the business. BOM’s expertise enables us to fill gaps of technical knowledge in the organization without needing to employ additional personnel, saving on costs. They consistently go the extra mile to ensure we can do what we need to do, and their price is also on-point. In terms of customer service, I benchmark other suppliers against BOM’s high standard and have recommended them to a number of other businesses as a result.

BOM are friendly and easy to deal with. They get all our issues sorted and keep us running smoothly. I would recommend them to anyone considering a technology partner.

I have worked in partnership with BOM for a number of years. They have a fantastically gifted team and go above and beyond to deliver all projects that get thrown their way. With the help of BOM, our business IT Infrastructure and Security has been completely transformed over the past few years in an efficient, cost effective manner. BOM always rise to the challenge whenever we put something their way and nothing is too much to ask. For me, I couldn't ask for a better MSP; from technical support, project delivery and account management.