- Description:
- BOM IT Solutions is an IT Managed Service Provider and Cyber-Security specialist, based in Bristol, with over 60 years of trading history. We are sector agnostic, providing IT infrastructure and services to businesses in the South-West of England and in Wales, from 5 employees to over 2,000. We deliver outsourced IT with specialist skills and expertise to support in house teams or provide expertise to support IT departments at larger Enterprise levels. Our global support desk operates 24x7, ensuring our customers are always operating and optimised. We have strong partnerships with the world’s best of breed manufacturers and vendors, in support of our expertise to design, deploy, manage, and service your system and business requirements.SMB SME
- Services:
- VoIP, IaaS, Hosted Exchange, ERP, Email Security... and 21 more
- Partnerships:
- VMware, Veeam, Symantec, SolarWinds, Microsoft, +4 […]
- HQ:
- Bristol, United Kingdom
- Tel:
- +44 (0)800 0387222
- Website:
- Visit Website
“Everything gets sorted, and quickly with BOM. They don’t do anything we wouldn’t expect them to, and everyone we speak to knows what they’re talking about.”
“Our recent office move went as smoothly as could be with no issues, BOM facilitated the move perfectly. BOM are always very responsive and everything seems to get resolved very quickly. We would definitely recommend BOM.”
“BOM have helped us move our VM’s to a new host and upgrading our hardware. The migration was successful. It needed a lot of thinking through and planning, and we are happy with the outcome of this project. It will reduce our costs and backup requirements. The changeover to BOM was a good move for us. Customer service is excellent and feedback is taken on.”
“BOM helped us move across from another IT provider when we moved to charitable status. They took us on a journey to bring IT support in-house, where we are now in charge of our needs in relation to tech. They took all the headaches away. We can always contact the people we need to, in the timeframe we need. BOM provide me with confidence in IT in our business and I would recommend them as a technology partner.”
“BOM help us split one business into two, including emails and servers. It was a big job. We can easily get access to the people who can help us. It’s a small team that knows who everyone is. BOM’s customer service is good and we would recommend them.”
“BOM moved us from office based with a server to cloud based fully remote. They used a very much hands-on approach, and they went above and beyond to make sure we function as a business. We relied on them during a critical time for our business and our clients, and they made sure that happened. BOM are great in having a conversation about a solution, rather than selling us something we don’t need.”
““BOM completely set us up and enable us to do business with the technology. BOM do ‘response’ very well. At the end of the day, they have the tech knowledge. This is no good unless they respond. They speak to us in layman's language and manage expectations. This is different to other IT support companies I have worked with. Customer service is absolutely excellent. “”
“BOM know us so well as a company and this makes using them very easy for us. This means things get resolved faster should anything go wrong. Regarding project work, they recently completed a migration for us and this went really well. Their customer service is good and everyone we deal with is polite. We would recommend them as a technology partner.”
“BOM are very good and we would absolutely recommend them as a technology partner. They respond to us in a quick manner, and also solve the problem quickly. Their customer service is very, very good. If we have any problems remotely or anything doesn’t work, anyone can phone up anytime and we always get an answer. Even if something can’t be resolved straight away we will get a response and are informed as it is being dealt with. This means minimal downtime and minimal impact on our customers, helping us retain business.”
“We can honestly say that BOM’s IT services are excellent, and we would recommend them without hesitation.Not only are their support services knowledgeable and prompt but the team are extremely approachable, and nothing is too much trouble. Whenever considering strategic change to our IT environment we firstly always approach BOM for their expert input. As our MSP, we don’t have to manage them – they are proactive and BOM’s communication is one of their biggest strengths.”
Showing the 10 most recent reviews.
“Duwayne was super friendly, patient and I could tell he really cared about fixing our problem. He was a pleasure to deal with and I always felt reassured that he would fix the issue.” Read More
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