mcr IT

mcr IT
Description:
Since 1987, mcr IT has been a trusted provider of IT solutions and support for Australian businesses. Our stated mission is to make IT work for you. Today, mcr IT focuses on delivering reliable, cost-effective, Managed IT Services to SMEs. With offices in Sydney and Canberra, we specialise in solutions for Not For Profit (NFP), Healthcare and Government. Our team of qualified IT engineers are dedicated to creating technology systems tailored to your unique business needs and are available around the clock.

Our solutions include:
Cloud migration, Managed Security Services, Managed Network Services, Managed Cloud Services, Managed Desktop Services, Service Desk
Our partner affiliations: Cisco Gold Partner, HPE Gold Partner, Dell Gold Partner, Microsoft Silver Partner.
#MSP Select Australia

Every year Cloudtango honors the most successful managed service providers with MSP Select Australia. By being selected, mcr IT demonstrated a track record of successfully delivering innovative IT solutions while exceeding customer expectations.

35+ SMB SME upGrowth Cisco GoldAruba Non-profits

Krispy Kreme

Krispy Kreme Managed Network Services

Kildare Road Medical Centre

How mcrIT helped Kildare Road Medical Centre adapt during Covid-19

Odyssey House

“mcrIT have helped us to deliver our mission by building a secure and flexible IT foundation that our staff and clients […]

Australian Red Cross

“The best thing about working with mcrIT was the dedicated team The engineers were on time; turnaround was quick, and […]

Services:
Virtualization, Backup & Recovery, Cloud Migration, DaaS, Data Storage... and 12 more
Partnerships:
VMware, Check Point, Cisco, Dell, HP, +6 […] more
HQ:
North Sydney, Australia
Branches: Canberra

mcr IT Reviews

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We have been very impressed with the level of service and support from mcrIT, and we certainly have shared values which is very important to us. I have already referred mcrIT to colleagues at other NFP organisations.

Before our move to Microsoft 365 and SharePoint, our legal teams working remotely were unable to securely share
documents, making collaboration very challenging. With SharePoint, we can securely access applications and edit shared documents from anywhere – it’s definitely a game changer for us.

Eamon Fraser-Crooks, IT Manager
EDO

Working with mcrIT means we have peace of mind that patient files are easily accessible anywhere and anytime, and are backed up, safe and secure.

We first engaged mcrIT because we were looking for a new IT service provider. We needed a partner that could improve the performance of our systems, but more importantly, our growing practice needed fast and reliable service and support.

Peter Rushton, CEO
Kildare Road Medical Centre

The best thing about working with mcrIT was the dedicated team The engineers were on time; turnaround was quick, and we were provided quick responses to our questions. They were flexible in their approach, and open to our commercial requirements. In some instances, the project schedule had to be changed at short notice, requiring the team to reshuffle tasks. They were always flexible and were able to accommodate the new requirements.

Initially, we engaged mcrIT to roll out this solution to our sites in capital cities only. We were so impressed with their service delivery that we extended the contract to cover all of our sites.

In cases where logistics and service delivery issues arose, Sergey and the team were able to think outside the box to urgently source replacement hardware locally and still deliver the job – saving us time and money.

Simon Urban, IT Systems Engineer
Australian Red Cross

mcrIT have helped us to deliver our mission by building a secure and flexible IT foundation that our staff and clients can rely on. If you’re an NFP looking for an IT Managed Services partner, I’d highly recommend mcrIT.

Sharepoint is a gamechanger for us. Our medical staff can securely access shared records from one site in the morning, and update that record from a different site in the afternoon – all while collaborating with other team members in remote locations

Julie Babineau, CEO
Odyssey House

mcrIT have helped future proof our business through the implementation of proactive monitoring, redundancy and security to our IT network.

mcrIT supports the network that drives our omnichannel distribution strategy through the rapid deployment of IT infrastructure at our new retail shops, to the complete management of our entire IT network.

Jason Fraser, Head of IT
Krispy Kreme ANZ

MCR have helped us migrate our field and office teams to the M365 managed environment. MCR conducted a full analysis of our technical environment prior to migration and provided full support during the initial roll out. Moving from an on-prem Exchange Server with <20 users to O365 with >30 accounts has improved employee engagement and provided business continuity and improved our disaster recovery protocols. From the sales team to the technical staff, I have found every employee to be knowledgeable, approachable and above all dependable to get the job done right.

Kay Murphy, IT & Corporate Strategy
Undercover Group of Companies

MCR has provided our company with excellent services and support over the years.
MCR always go above and beyond and have always delivered in a timely manner.
They are not only professional but also a pleasure to deal with and their knowledge and understanding to our needs are impeccable.

Haytham Moshi
ATS BUILDING PRODUCTS

MCR has been providing Managed Services to our business' Infrastructure for many years and have become one of our trusted go-to partners. The support is prompt and engaging, providing learning opportunities where possible for our IT staff and not just a resolve and go type service.
They take time and effort to maintain relationships to understand current and future IT road maps and the support provided for ADHOC queries are responded to quickly with no fuss.
Highly recommended.

Michael Inigo
Barbeques Galore Limited

MCR have run our managed services for a few years now, and we couldn't be happier. They always respond in a timely and professional manner.

Rick Entress
Atlas Engineering Services

mcr provide ACN Pacific with a fully managed service for Server and Desktop support. The server environment consists of both data-centre and cloud. mcr have brought tangible value to our IT infrastructure and has consistently had ACN Pacific's interests front-and-centre in everything they do. They have quality, experienced people who have kept our environment stable and continue to help us evolve.

Neil Groll
ACN Pacific

MCR has supplied exceptional support over time, and have proven to be a company you can put your trust with. I recommend MCR especially for IT Managed Services.

Jihad Saleh
Health Services Union

MCR is one-stop-shop for us and they help us manage our Network services.

Bhushan Patil
Ola Australia Pty Ltd

We have been very satisfied with the managed services and products from MCR.
Their energy and engagement is strong, and price points always very competitive.

James
Royal Rehab

MCR has been my go-to vendor for managed services over the years. I've used them at the last 3 workplaces I've worked at. Tom and the team are a pleasure to deal with..

Ben
Melanoma Institute

I have worked with MCR for many years. Always customer focused and they always take the time to understand what and why certain outcomes are important to their clients. Big enough to compete with the main players, small enough to care.

Jeff Chung
Lendlease

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