“MCRIT provide a full service model for our IT and cyber security needs and are attentive and focused on technicaI service excellence. The MCRIT system ensures that our service requests are attended to within a designated timeframe and they have always delivered on time. MCRIT recruit experienced staff which saves time and money and solves issues quickly. They are also an organisation with a strong culture, committed to continuous improvement, training and community service. Their staff are regular, with a good organisational model, with no evidence of churn, plus they have a good ratio of staff to clients, providing assurance that we will not incur business disruption. They have got it right, I highly recommend MCRIT.”

“We have been working with mcr IT for over 15 years, during which they’ve provided several critical solutions to us. Recently, we’ve also engaged them for cybersecurity services in addition to IT solutions. mcr has consistently proven to be attentive, professional, and highly responsive. They understand our business needs and collaborate closely with us to deliver the best solutions, reflecting their maturity and professionalism as an organization.
We thank for your support and looking forward to work with you in the future.”

“We have been very impressed with the level of service and support from mcrIT, and we certainly have shared values which is very important to us. I have already referred mcrIT to colleagues at other NFP organisations.

Before our move to Microsoft 365 and SharePoint, our legal teams working remotely were unable to securely share
documents, making collaboration very challenging. With SharePoint, we can securely access applications and edit shared documents from anywhere – it’s definitely a game changer for us.”

“Working with mcrIT means we have peace of mind that patient files are easily accessible anywhere and anytime, and are backed up, safe and secure.

We first engaged mcrIT because we were looking for a new IT service provider. We needed a partner that could improve the performance of our systems, but more importantly, our growing practice needed fast and reliable service and support.”

“The best thing about working with mcrIT was the dedicated team The engineers were on time; turnaround was quick, and we were provided quick responses to our questions. They were flexible in their approach, and open to our commercial requirements. In some instances, the project schedule had to be changed at short notice, requiring the team to reshuffle tasks. They were always flexible and were able to accommodate the new requirements.

Initially, we engaged mcrIT to roll out this solution to our sites in capital cities only. We were so impressed with their service delivery that we extended the contract to cover all of our sites.

In cases where logistics and service delivery issues arose, Sergey and the team were able to think outside the box to urgently source replacement hardware locally and still deliver the job – saving us time and money.”

“mcrIT have helped us to deliver our mission by building a secure and flexible IT foundation that our staff and clients can rely on. If you’re an NFP looking for an IT Managed Services partner, I’d highly recommend mcrIT.

Sharepoint is a gamechanger for us. Our medical staff can securely access shared records from one site in the morning, and update that record from a different site in the afternoon – all while collaborating with other team members in remote locations”

“mcrIT have helped future proof our business through the implementation of proactive monitoring, redundancy and security to our IT network.

mcrIT supports the network that drives our omnichannel distribution strategy through the rapid deployment of IT infrastructure at our new retail shops, to the complete management of our entire IT network.”

“MCR have helped us migrate our field and office teams to the M365 managed environment. MCR conducted a full analysis of our technical environment prior to migration and provided full support during the initial roll out. Moving from an on-prem Exchange Server with <20 users to O365 with >30 accounts has improved employee engagement and provided business continuity and improved our disaster recovery protocols. From the sales team to the technical staff, I have found every employee to be knowledgeable, approachable and above all dependable to get the job done right.”

“MCR has provided our company with excellent services and support over the years.
MCR always go above and beyond and have always delivered in a timely manner.
They are not only professional but also a pleasure to deal with and their knowledge and understanding to our needs are impeccable.”

“MCR has been providing Managed Services to our business' Infrastructure for many years and have become one of our trusted go-to partners. The support is prompt and engaging, providing learning opportunities where possible for our IT staff and not just a resolve and go type service.
They take time and effort to maintain relationships to understand current and future IT road maps and the support provided for ADHOC queries are responded to quickly with no fuss.
Highly recommended.”

“MCR have run our managed services for a few years now, and we couldn't be happier. They always respond in a timely and professional manner.”

“mcr provide ACN Pacific with a fully managed service for Server and Desktop support. The server environment consists of both data-centre and cloud. mcr have brought tangible value to our IT infrastructure and has consistently had ACN Pacific's interests front-and-centre in everything they do. They have quality, experienced people who have kept our environment stable and continue to help us evolve.”

“MCR has supplied exceptional support over time, and have proven to be a company you can put your trust with. I recommend MCR especially for IT Managed Services.”

“MCR is one-stop-shop for us and they help us manage our Network services.”

“We have been very satisfied with the managed services and products from MCR.
Their energy and engagement is strong, and price points always very competitive.”

“MCR has been my go-to vendor for managed services over the years. I've used them at the last 3 workplaces I've worked at. Tom and the team are a pleasure to deal with..”

“I have worked with MCR for many years. Always customer focused and they always take the time to understand what and why certain outcomes are important to their clients. Big enough to compete with the main players, small enough to care.”