SysGroup were chosen as our new IT Partner because they took the time to really focus on longer term needs we might have given our existing infrastructure and business expansion. They understood our issues and produced a tailored contract that addressed our specific needs...Staff are becoming much more comfortable with using IT, knowing that they can call the helpdesk anytime and will always receive a welcoming response no matter how trivial their issue is.

We were impressed with SysGroup’s thorough understanding of the requirements, the quality of the proposed design and the in-depth technical knowledge of their project management team. Faster log-in times, increased performance and greater stability of the user devices is already being documented.

Working with SysGroup has given us confidence that our IT network is built for the future, with stability and security at the core. Their security accreditations and helpful 24/7 support desk are significant benefits to our business. Working from remote locations with large volumes of data can be challenging, but with our infrastructure in the SysGroup cloud, we are confident that our IT will help us achieve our business goals for many years to come.

SysGroup has introduced a number of measures to improve our IT support service, including exceptional customer support and regular meetings to assess our needs. They provide the service and stability we need to operate 24/7 in the hospitality sector. We are very pleased with SysGroup’s response time and actions as and when we need their help.

Enlisting SysGroup as our MSP has been an excellent decision. There are plenty of big players in the market, but SysGroup are the ideal size to form a working relationship with. We can quickly jump on a call with one of their technicians whenever necessary, and their wide expertise truly enhances our team’s knowledge and skillset.

Email security is an important way to protect our business-critical functions. By adding Mimecast to our messaging platform, we are giving ourselves the best possible chance to mitigate the risks from incoming threats. We have a strong relationship with SysGroup. In our experience with the professional services they have provided, they have been exceptionally well‐skilled. They are prepared to go the extra mile to implement industry‐leading applications and services in a way that suits our business and the way we work.

We selected SysGroup as our new managed services partner due to its strength, understanding and ability to implement security measures that conform to the requirements of GDPR, as well as its extensive flexible approach to IT solutions.

The technicians we worked with at SysGroup truly went above and beyond to make sure everything was running smoothly during and after the implementation. The entire migration progress was quick and seamless—in fact, none of our clients knew that we had moved office or changed systems, because there was no disruption to their service!

We have an excellent working relationship with the SysGroup technical team. Their skill-sets, knowledge and outlook complement how we operate at SEGA® Europe and we can always rely on them to be flexible and go the extra mile.

As SysGroup had already demonstrated their credentials, we were confident that they would deliver us a timely and robust solution. They have helped us with a merger while at the same time enabling us to reduce risk within our IT infrastructure. The implementation was successful with no impact on the workforce or our visiting public. Our systems in Manchester are resilient and joined up with the rest of the group—this means around 1000 staff can work more efficiently.

SysGroup took the time to understand the business and worked hard during the transition phase to reduce disruption to our users. They have a great working relationship with the Sequel staff and are now viewed as an extension of our IT team. Their flexible and customer focused approach ensures they are key partners in delivering our internal IT function.

Ultimately, the KEMP LoadMaster technology was fit for purpose and a fully accredited Microsoft solution. KEMP and SysGroup were chosen based on their ability to deliver what we needed, along with an attractive pricing model and first class support. The installation was a very smooth transition and the LoadMaster appliances have delivered excellent performance and value for money.

SysGroup’s approach to our virtualisation requirement was exemplary – their technical knowledge and professional advice was key to the successful project delivery. The new VMware vSphere server virtualisation has allowed us to consolidate our physical machines and host a centrally-managed, more resilient server platform.

It’s important for us to work with the right ‘people'...the team at SysGroup have always provided a solution for us in a timely manner, and are always conscious of how their good work affects ours.

The Wi-Fi project SysGroup provided has given us a stable and secure platform for us to extend our software infrastructure. The execution of the project has impressed us and we look forward to continuing our partnership with SysGroup.

I have been using SysGroup’s services for several years, and they have always been both professional and highly competent, whether it is answering a simple question or providing high level technical solutions. Having used SysGroup services at the many different companies that I have worked at, is a testament to the service and support they have provided to me and the companies that continue to use their service, long may it continue.

During all the IT projects we’ve worked on, I’ve been continually impressed by the team’s attention to detail and consistent adherence to best practice. In summary, the relationship with SysGroup has worked really well. They are a trusted IT partner and have helped me to provide Solarcentury with a resilient, highly available IT infrastructure that meets the demands of our business and users.