- The Scarlett Group delivers enterprise-level Managed IT and Co-managed IT services for organizations with 20-2,000 employees. We are the Southeast's fastest-organically-growing Full-Service MSP. Our services are tailored to meet our client's needs and exceed expectations. Headquartered in Jacksonville, FL, with locations in Orlando, FL, and Raleigh, NC.
A team of IT Professionals drives our organic growth and focuses on delivering an excellent customer experience, with a 98% client recommendation ratio. Be sure to read our references. We were recognized by The Business Journal Fast 50, Gator 100, and Inc 5000 in 2021/2022. Our dedicated cybersecurity division, www.scarlettcybersecurity, sets the standard. We understand IT and Cybersecurity are diverging disciplines requiring bifurcation.#MSP Select USA
MSP Select USA 2023. Every year, Cloudtango honors the most successful managed service providers. For 2023, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Scarlett Group demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
15+ SMB SME upGrowth
- Virtualization, Hosted Exchange, Email Security, Domain Hosting, Data Storage... and 17 more
- Zix | AppRiver, Dell, Fortinet, HP, HPE, +8 […]
Jacksonville, United States
Branches: Orlando and 2 more
The Scarlett Group has been working with Baker Roofing since before my time began with Baker Roofing. When I started, I didn’t have a positive view of Managed Service Providers. The Scarlett Group quickly changed the way I viewed MSPs. Their response to any issue is fast with communication through troubleshooting to resolution. You can count on them to complete any task whether it is a simple break/fix or major hardware repair or replacement project. One of my favorite things about them is their approach to sales. They do not try to push technology just to sell it to you. They will recommend a product based on their knowledge of your environment, explain why you need it and how it will benefit you. I find that invaluable, especially on the security side of the business. The Scarlett Group is more than a vendor to us, they are a partner and I’m glad they are on my team.
The Scarlett Group has been our IT Company Since 2016. We changed from inhouse IT to the Scarlett Group to help out with IT Issues beyond our inhouse knowledge. The Scarlett Group migrated our mail servers seamlessly. When issues with our systems arise they are fast to help resolve the issue. They are our Trusted IT Company and will be for many more years to come. We highly recommend the Scarlett Group from small IT issues from their help desk to full service managed transitions.
The Scarlett Company has been our Managed Service Provider for over 5 years. I have found them to be very responsive with excellent attention to detail. We use them to monitor and maintain our systems, manage small to large projects, and act as our service desk. They have always been able to resolve any issue I bring before them and often offer multiple solutions if there is an additional cost associated. Scarlett management, supervisors and technicians are always professional and courteous.
We’ve had the please of working with The Scarlet Group for many years now. Their response time is very quick and the support we receive is even better. They go above and beyond to help rectify any issues that arise and we couldn’t be happier with the level of service we get
The Scarlett Group is and has been a valuable resource to our Organization. We made a smooth transition from our prior IT company and have experienced a heightened level of security, response and non-stop support. Our systems are vital to our business and up-time is a commodity we can't afford to squander. Scarlett Group has supported us through tough and emergent situations, made site visits to assist with trouble shooting and configuration and has an extremely fast response record with us. I highly recommend Scarlett Group and we are happy to have them on our team!
The Scarlett Group has been our trusted IT advisor for almost a decade. We've utilized them for many different aspects, including evaluations on our IT environment, ERP selection and transition, helpdesk, and CIO services. The Scarlett Group was instrumental in developing a roadmap to transition to cloud based services, and help set our company up for successful remote operations well before the recent pandemic. The Scarlett Group understands our business, our culture and most importantly our people, and we consider them to be key professional partner.
Over the last several years, we have worked with Scarlett as our complete IT service provider. Scarlett is proactive, responsive, informative, and professional. Our clientele consists of many financial institutions that require a high level of data and network security. Working with Scarlett has allowed us to breeze through most of our client's data security audits quicker and with less required remediation due in large part to the system security Scarlett has helped us achieve. As a data company, security is paramount to our clients and us and we have the utmost trust in Scarlett to keep us protected.
We've been with the Scarlett Group for just under a year now. Coming in, they were very flexible with our multi-OS setup and need for dual support. They've also transformed our device deployment process and created an automated method for procurement which has been very impactful for our team. Looking forward to growing with them.
We've been with the Scarlett Group for almost 10 years. Our stakeholders and technology managers have the highest confidence in their abilities. They provide us with expert support at every level and manage our large corporate projects and product rollouts with ease. As one of the largest Southeast-based commercial construction companies with over 400 employees and a lean internal IT team, we could not do this without them. They have been partners in our business since day one, and we look forward to continuing to grow with them.
Our company has been struggling over the past few years trying to find an IT department that can handle our volume and design something perfect to us. About a year ago we hired the Scarlett Group to come in and be our full time IT support. This group is so professional and expeditious. We have had no problems. We look forward to using this Company for years to come.
I've been with The Scarlett Group for about 5 years. They have served my lawfirm's IT needs well, from day to day operations to setting up new networks and firm wide software. They are very accessible. I could not recommend them more. We are an office of 25 folks in multiple locations.
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