“The number porting was seamless and could not have gone any better. Clerksroom had tried to port the numbers to another provider about a year ago and had struggled with it so I was expecting issues, however I was pleasantly surprised with how smoothly it went with Croft. Microsoft 365 Business Voice is working well and is very user-friendly. This new business telephony system has improved the user experience and has really helped to simplify our IT infrastructure.”

“It took a mind shift to become serverless! But we are in the business of taking customer calls, so the phones need to ring, otherwise we can’t take orders. The cloud-based system has greatly improved the reliability of our communications and we now have fixed, monthly costs, so it’s easier to budget. It’s vital that our telephony system always works, and thanks to Croft, it does.”

“Croft have been amazing - I can’t recommend them highly enough. They are always very accommodating and take the time to talk things through. They are also great advocates for Mitel’s technology. This is a huge move for Jessie May, into ‘new world’ technology and it has all been very positive.”

“Wormald now has the best of both worlds: we have a resilient, secure cloud telephony service which delivers the feature-rich capabilities and home-working flexibility that we need, all competitively priced. The system will have paid for itself in a couple of years, offering great return on investment. Croft excelled themselves – they delivered the project on budget, on time and advised us wisely. We now have the right technology to cope with whatever comes our way. It is also so much easier and simpler having all of our telephony and cloud services from one expert, trusted supplier who are always helpful and responsive.”

“We chose Croft as our IT Service Provider primarily due to the range of skills and solutions that Croft have to offer and secondly, because they’re based in the South West. We believe that having Croft on our door step will benefit us in terms of major incidents and getting staff on site if needed. As our IT Team only consists of 2 members of staff, having Croft as our IT Service Provider allows us to fill in missing gaps within our knowledge and also provides us with the necessary manpower and resources to keep our network, which spans across two busy hotels, up and running. We have been delighted with the friendly and knowledgeable approach that all the Croft technicians provide when we contact them.”

“Croft made the possibilities of using Virtual reality in the classroom real! Through their expert knowledge we were able to really imagine how our teaching staff could use new ways of teaching and learning to fully engage learners.”

“The first thing we noticed is that it’s invisible, invisible in a good way though. Basically, it’s no hassle. We need systems that work and Croft provide a very professional set-up that is responsive and helpful. Anything we have needed, and any queries we had, have been dealt with by your technical support quickly and effectively plus, you don’t make us feel like idiots whatever our question. We’re not technical, so it’s great to be put at ease and speak to someone who knows how to help.”

“By virtualising Gough’s telephony and migrating them to use SIP trunking, we have enabled them to reduce call costs dramatically. And by centralising their lines to the cloud, they now have peace of mind that their telephony is more resilient, agile, secure and scalable.”

“My role as Head of Technology is to keep the College’s IT systems and infrastructure operating smoothly whilst introducing new applications to support our students and tutors. We made the decision in 2015 to transition to cloud-based solutions but needed to maintain business continuity in the process. Before I arrived in post, Croft was doing an excellent job supporting a complex network with around 20 in-house servers. […] The support they provided in rationalising the infrastructure and then, very carefully, relocating to the new office was invaluable. A safe pair of hands both metaphorically and literally!”

“I am delighted with the strong, collaborative working relationship we have built with Croft. In particular, I find them to be exceptionally customer-centric and willing to work with us to design bespoke, yet cost-effective solutions, mindful that we are a charity. I have had such positive feedback from my colleagues about their technical expertise, speed of response and customer service skills.”

“Croft has helped us realise the power of automation. Now things are more automated and talking to one another, it means we can work smarter not harder. End users have been very grateful of the improvements to the ability to access information and data while in the field.”

“Croft supports our digital transformation. They have been a great partner. It was a tight turnaround, but Croft provided great advice, support, and training throughout the process.”

“Finding a partner that can read between the lines and do the necessary without asking too many questions is the picture that Croft paints. Touchless implementation and zero downtime are what a company needs and Croft managed this beyond expectations. Being proactive, calling the customer when changes from the provider are made to get better quality and financials are just two of the many great features of Croft.”

“We needed to move our telephone system to Teams as well as migrate our contact centre to a new platform. Croft project managed both pieces of work for us and delivered the completion of the projects on time. Their production selection, project management, communication, technical expertise and training methods were all excellent. Thanks for helping us develop and implement technology that leads to better future for our customers.”

“A massive thank you to the team at Croft who have steered us through complex compliance, upgrades and major improvements to our systems and network.

A great effort and a continuation of the premier service we have come to expect across the full range of services we have been provided (IT, mobiles, landline, consultancy, data et al.) which is critical for any finance business.

I look forward to their continued recommendations, being challenged on the status quo and the push they continue to give us as a business.”

“When we started looking at our renewal, Croft's approach and knowledge of the market was fantastic.

We were not pressured at any point during the discussions to make a decision straight away. All the information we were provided throughout the consultation was second to none with a great level of detail and options.

When it came to renewing our contract, it was a very easy decision to do so as no other supplier could come close.

Croft has delivered the best value for money and service provided, assisting all areas of the company from support to director level. They have always been a recommendation to anyone else looking for a fantastic and reliable service.”

“After working with several IT support and telecoms partners that continually blamed each other or passed me from pillar to post, I came across Croft. The on-hand support and service are fantastic - I am really looking forward to the completion of the project and the results it will achieve - can’t recommend these guys enough.”

“Following from serious IT problems which left us without some critical systems for weeks, it was recommended that we bring in the team at Croft.

The turnaround was superb. Within days we had actionable information enabling us to make the strategic decisions required to restore operations. The comprehensive investigation, insights and reports meant we could resolve our IT issues, exponentially improve our infrastructure and systems and restore critical confidence for our team and our clients.

I described Croft as the “Rolls Royce” of IT - a title well deserved. If you find yourself stuck, these are the people for you.”

“The passion the team at Croft show for their business really shines through - the attention to detail, emphasis on possible savings and clear cloud-based approach is very impressive.

We feel their attitude to what we perceive as issues is very positive with all questions answered openly and without hesitation. We don’t feel that they gives us "sales talk" as their passion and enthusiasm are clear in everything they do.

Croft is providing an innovative approach for us and showing our IT infrastructure undergoing continual progress to keep us up to date in the evolving world of IT and communications.”

“The technical team at Croft are fantastic. They have gone above and beyond, helping us with out of hours issues when they didn’t have to. Our voice services, mobile devices and internet connectivity are all supported by Croft, which makes management so much easier now it is all ‘under one roof’. They are always so helpful and receptive: I cannot fault the service we have received from Croft and wouldn’t hesitate to recommend them.”

“We had a culture where we were slightly reluctant to change. But Croft held our hand through the entire upgrade process, and we are delighted with our new phone system. It was all so easy with Croft, and if I’m honest, I wish we’d done it sooner!”

“The staff were happy using Mitel technology from the outset. The only thing I regret is that we didn’t do it sooner! Mitel and Croft solutions are very responsive and I would highly recommend them.”

“Our move to Croft went seamlessly. We received great service from people who value our business and we are saving money as a business. What’s not to like?”

“Our legacy system worked well but there were two improvements we really wanted to make. Our staff needed the system to have the flexibility to be able to switch locations and still have the accessibility they would have when in the office. Our call charges were also another issue highlighted, and working with Croft to introduce SIP trunks significantly reduced our network services outlay.”

“The service provided has been second to none. Extremely responsive to any situation, in either a crisis or a general advice scenario. I would 100% recommend Croft for your business needs.”

“We’ve been with Croft for many years to support our telephony and data network infrastructure. They are a pleasure to work with and always offer top class support when needed. I’d highly recommend them.”

“Croft understood the urgent need to get a system deployed, and they approached the challenge in their usual professional, quick and concise manner, involving on-site IT staff to ensure our system was fit for purpose, as it was being designed.”

“My role as Head of Technology is to keep the College’s IT systems and infrastructure operating smoothly whilst introducing new applications to support our students and tutors. We made the decision in 2015 to transition to cloud-based solutions but needed to maintain business continuity in the process. Before I arrived in post, Croft was doing an excellent job supporting a complex network with around 20 in-house servers. [...] The support they provided in rationalising the infrastructure and then, very carefully, relocating to the new office was invaluable. A safe pair of hands both metaphorically and literally!”

“Croft is a local IT services provider that we completely trust. Not only do we like the fact that they are in our local area, but we also appreciate that they are responsive. When we phone them, they know us and offer very personalised service. What’s more, the Croft-managed data protection solution offers a managed service capability, which means that we no longer have to worry about how to backup and restore our data since that’s all handled by the Croft team.”