Converged Technology Professionals, Inc.

Converged Technology Professionals, Inc.
Converged Technology Professional's best-in-class customer service and support combined with Mitel's phone and unified communications solutions assist companies within a wide range of industries including healthcare, financial services, manufacturing and the public sector to improve organizational efficiencies and communications by addressing the challenges many businesses face in today's constantly-evolving technological needs.
We are a Platinum ShoreTel and Mitel Partner, and a Premier RingCentral Partner.

25+ SMB SME upGrowth


When moving to a new warehouse facility, Therafin was in need of a reliable IP phone and unified communications […]


CT-Pros migrated CAN/AM’s phone system to the Mitel MiCloud Connect platform (previously called ShoreTel Connect Cloud) […]

VoIP, Virtualization, UCaaS, Networking & Wi-Fi, Backup & Recovery
VMware, SonicWall, Mitel, Microsoft, HP, +1 […]
Crystal Lake, United States
Branches: Waukesha

Converged Technology Professionals, Inc. Reviews

Write a Review

Converged Technology Professionals will not only show us what has to happen, they will log in remotely and do the configuration for us when needed. Many companies would simply tell us what to do and leave us to figure it out.
Since the 8 years of our partnership, we have always been provided on-demand support from knowledgeable and friendly staff. We are thankful for everyone who’s been there for us along the way!

Jeremy Fischer, Director of Operations

We are very grateful that we have CT-Pros as our Mitel partner. They are hands down my favorite partner to work with, and I cannot speak highly enough of them. Their expertise with our products and services helped us think through all of our options so that we could come to the right decision. I can confidently say that our employees are happy, our customers are happy, and our future is looking very bright.

Eric Chapman, Director

I am grateful that CT-Pros took the time to not only help us recognize the benefits of moving to Mitel MiCloud Connect but that they walked us through the entire process from start to finish...answering my non-stop barrage of questions and concerns. We are confident that our new system will continue to prove to be a time and effort saver as we continue to excel at meeting the demands of our clients far into the future.

Pamela Zacharias, Firm Administrator
Meissner Tierney Fisher & Nichols S.C.

CT-Pros managed the project, supported the equipment, and most importantly, pressured the previous carrier into concessions in ways we otherwise could not. They support us 24x7 and even contact us proactively if they see trends in our calling patterns that need attention. Not only does CT-Pros answer the questions you ask, but they also help you think through the questions you didn’t ask. This is due to their vast knowledge and experience in voice systems and designing call center workflows.

Eytan Dallal, VP of IT
Land of Lincoln Health

CT-Pros are the most professional consultant group I have ever worked with. I would trust both Joe Rittenhouse and Eric Peterson to the ends of the earth. They have never tried to sell me anything I didn’t need. They have never let me down when I had a problem. And they’re a phone call away. It’s simple to get a hold of hem. I have somebody assigned to our account who is not located in Chicago. But he may as well be because he’s looking at my system at 5 in the morning when he gets up, and I know that because I get emails from him at 5:30 in the morning.
We’re saving money without spending a great deal of money, or spending weeks training somebody. ShoreTel has everything we need and things I didn’t even know we needed, |like the recording features. What could be better?

Susan Dwyer, Systems Manager
Cascino Vaughan Law

I’d highly recommend CT Pros. They do exactly what they say they’re going to do. They’re great at project managing. They are patient with our employees. The CT Pros organization was a very good choice for us.

Stu Paddock III, SVP/Digital Technology & Information Systems
Daily Herald

Diggers Hotline is actually required by Wisconsin State Statute to be operational 24/7. We needed to be able to design, implement, and cut over to a new communications solution without affecting the contact center’s ability to receive calls and manage the ticketing process. ShoreTel offered the reliability and simplicity we were looking for, as well as all the built-in cost efficiencies. Converged Technology Professionals was more than willing to take on this huge project with only 30 days to implement. The first time we talked to Joe Rittenhouse and Chris Frey at Converged, we knew that they would be able to deliver the project the way we needed. We really got something special with ShoreTel and Converged Technology—great partner and support, great technology and stability, and a great price.

Mike Meyer, Manager of IT Services
Diggers Hotline

We started looking at the new VoIP phone system because we recently acquired a company that had already made an investment in Mitel (at the time ShoreTel). Another reason that we focused in on using the Connect platform was because the company is constantly staying in the forefront with updates to the switches. They stay current and there’s not that big technology gap over time, so that figured into our decision-making process.
The CT Pros team did an exceptional job of listening to what we had to say and then offered suggestions to doing things differently, and that’s the guidance we wanted. CT Pros knows their resources, and they know how to utilize those resources, and how to pull comfort levels in. They’re definitely on top of their game.

Julia Flynn, director of IT
Jasper Engines

Managed Service Providers near Crystal Lake

  • Woodstock
    Our vision is to help your Chicagoland company become more capable, more efficient, and more profitable by implementing great technology. Our goal is to offer the next generation of computer support … More
  • Lake Barrington
    ExcalTech is a premier provider of technology services, specializing in complete solutions for business. If your company needs new computers, servers, secure VPN access, website development, or 24/7 … More
  • Crystal Lake
    ACT Network Solutions is a family owned business, located in Crystal Lake, IL. ACT was founded in 1988 by Jeff Hoffman. Jeff had seen the poor IT service that local companies were receiving, and was … More

View Map of MSPs near Illinois

Are you from Converged Technology Professionals, Inc.? Edit your profile
Managed Service Providers near Illinois

Rate & review

We respect your privacy. Your Email will not be published, shared or used in any emailing campaign. You will be asked to validate your email account and we may only contact you regarding your review.