- Description:
- Cheeky Munkey is a privately owned and managed IT support company based in St Albans, Hertfordshire, providing professional IT support within London and the South East . Established in 1999, we have a professional, dedicated approach to client service and currently support over 250 sites with clients ranging from local businesses to large national government contracts.
As an owner managed business established 15 years ago we provide an energetic, forward-thinking, reliable IT provider which also genuinely cares about your business and developing the efficiencies in IT support and network provision.20+ SMB SME upGrowth
Shaftesbury Young People
Shaftesbury Young People are a ‘Service Providing’ charity, working to improve outcomes for children and young people, […]
- Services:
- VoIP, Virtualization, SharePoint, Private Cloud, Networking & Wi-Fi... and 3 more
- Partnerships:
- Webroot, Cisco, Datto, Dell, Intel, +6 […]
- HQ:
- St Albans, United Kingdom
- Website:
- Visit Website
- Tel:
- 0345 456 0525
Cheeky Munkey worked above expectation to ensure we were able to get going again. Since then, they have recommended and improved our system contingency, infrastructure and look after all our IT equipment. It’s good to have peace of mind.
We have been Cheeky Munkey clients since the beginning of the year 2014. SYP have found Cheeky Monkey to be an outstanding forward thinking IT service. They care about their clients and have very experienced engineers who can resolve any issue that we have presented to them. As a new provider, we have been faced with some challenging situations during the transition, but all issues were resolved in a very quick and professional manner.
Communication has been excellent, all times with all aspects of the business and we have a dedicated account manager who will deal with any inquiries in a fast and efficient manner. The first phase of our project was managed to a very high level, and delivered on time within the project plan. We are building strong solid working relationships and getting to know the personnel at Cheeky Munkey. I would recommend Cheeky Munkey as an IT service provider.
Cheeky Munkey are able to offer us the service we need without entering into a monthly contract. Being a charity this suits us perfectly as we just pay for the service as and when we need it.
We have developed a fantastic working relationship with Cheeky Munkey. It’s a company that truly understands the value of customer service. On a number of occasions they have gone above and beyond to help us provide technical solutions for our company, often under strict time pressure. Most recently we encountered some issues when moving offices; within 24hrs and without prior notice Cheeky Munkey were able to be on site and helping us.
Cheeky Munkey have given invaluable help in carrying out major upgrades and enhancements to our network. Regular reviews have enabled us to identify areas of our business that could benefit both from network management to end user experience. They give value for money and are great people to work with.
Within the first few days of Cheeky Munkey taking on our support contract we had some major problems that occurred due to previous infrastructure problems but the team at Cheeky Munkey were superb, and put plans in place to get us up and running as quickly as possible, as well as putting some future plans we had briefly discussed into place immediately. They really put themselves out, for which I am extremely grateful. All of our staff who have had dealings with Cheeky Munkey rate the staff highly and have had a positive experience. Problems understood and fixed quickly. So thanks guys!
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