- Description:
- HD IT is an innovative and professional IT provider for small to mid-sized businesses throughout Australia. Our core values are based on being responsive, competent, friendly, and awesome. We bring the 'WOW' back into IT and we have experienced strong growth through happy clients that have been compelled to refer us to others. We do achieve this by creating an effective change to the efficiency of our clients through the introduction and use of the right IT systems15+ SMB upGrowth
MSP Select Australia 2025. Every year, Cloudtango honors the most successful managed service providers. For 2025, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, HD IT demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
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- Services:
- VoIP, ERP, Email Security, Dynamics 365, Data Storage... and 24 more
- Partnerships:
- HPE, Veeam, Meraki, Gfi, Amazon, +21 […]
- HQ:
- Parramatta, Australia
- Tel:
- 1300688020
- Website:
- Visit Website
“HDIT have provided outsourced IT for our group of companies for over ten years. They are very quick to respond and thorough in their services. There professionalism is commendable and I highly recommend their services.”
“Cur company works with HDIT on a very regular basis. At all times the staff, are friendly, patient, very knowledgeable and nothing is ever a problem to fix in a timely fashion.”
“HDIT is amazing! I received a phone call promptly (I'm in PST). They fixed a problem that they had never seen, corrected another problem, and assisted with yet another solution to a problem. All with courtesy, empathy and a smile (you can feel it on the phone!) I highly recommend the team and their services.”
“It is a real pleasure working with HDIT staff. They are very courteous, very helpful, solving your issues immediately with a smile.”
“The HDIT team is very easy to talk to and approach, they are experts and they provide alternative solutions for technical problems.”
“Constantly supportive and very responsive with an approach that really suits my style of working with an MSP especially with our team that is still not used to dealing with MSP's like larger organisations would.”
“Good timely service to resolve concerns.”
“HDIT are prompt when I have an issue. Their office is open early, so if I have an issue, it can be resolved without affecting my work.
I’d highly recommend HDIT.”“I have been collaborating with HD IT since the 2nd quarter of 2023 since they have taken over from the previous IT Company and I have great experience working alongside with HDIT Team. I have consistently been impressed by their professionalism, expertise, and responsiveness. They consistently exceed our IT needs, ensuring seamless operations and timely support. HD IT truly comprehends our business requirements and delivers customized solutions that enhance our organization. I wholeheartedly recommend their reliable IT support services.”
“I would like to thank the entire HD IT team for their quick and professional approach to solving the laptop memory issue. Great teamwork on installing RAM and coordinating availability.”
“HD IT team has been very helpful and quick to respond when I needed assistance. I personally am not that good when it comes to technical things and the team has been very patient attending to my needs.”
“HD IT are a fabulous IT company, when encountered with a computer issue, they deliver efficient, professional, service the technicians are all very personable. Working remotely HD IT provides a reliable service which is second to none.”
“The team are always super responsive!”
“One of the standout features is swift response time to queries and issues. The agency consistently demonstrates a high level of professionalism in interactions and work approach. HDIT showcases exceptional problem-solving skills, addressing issues promptly and effectively. Streamlined processes contribute to a productive and time-effective collaboration. The team is easy to deal with, fostering a positive and collaborative working relationship. HD IT performance is nothing short of perfect, consistently exceeding expectations.”
“Skytanking wholeheartedly endorse HDIT as an exceptional IT provider. Their team's professionalism is second to none, and under the brilliant leadership of George, they consistently deliver outstanding solutions tailored to meet their clients' needs. From seamless system integrations to proactive maintenance and prompt technical support, HDIT's commitment to excellence sets them apart in the industry.”
“The team at HD It have been fantastic with advising and assisting Etechnique’s move to our data centre. All the staff have been knowledgeable and friendly, Ray has been an invaluable source of knowledge and his attention to details has been highly appreciated. I look forward to using them on a continuing basis.”
“Extremely pleased to return to working with HDIT. The whole onboarding process was smooth and expertly managed, the entire Paratus team find the expertise and support from the HDIT team outstanding. Kudos to George Hanna and especially appreciate the guidance of David Robinson.”
“The entire team at HDIT are fantastic! They go above and beyond to ensure that all our requests are actioned in a timely manner. They are not only knowledgeable but professional, friendly and easy to deal with”
“Working remotely from home (due to lockdown) is stressful enough without the dreaded unforeseen computer or software glitch! Knowing the team at HDIT are only a phone call away has been such a relief. I’ve had to call twice this week with two different issues, and on both occasions the team have been patient, knowledgeable and most of all super quick to fix my issue to get me back working again. Definitely A++ for customer service!”
“The friendly, professional and prompt service. As an ‘analogue operator in a digital world’ I truly appreciate the patience and persistence of the HD IT team!”
“We have been contracting to HDIT for our IT support and consulting services for many years.
They have proven to offer excellent services in solving any issues we have in record time and are progressive in their offer of advanced and innovative technology.
We have no hesitation in recommending their services to organisations.”“We have been working alongside HDIT for many years and they have continually impressed us with their professionalism, efficiency, friendly staff and always striving to do what is best for our company.”
“HD IT never gave up on an enigmatic problem and still chasing it to make sure it is still working and to improve it further.”
“I have worked with HD IT for over 10 years now, and I have always found them to be competent, professional, and responsive. The team is technically superior, understands our business well, and genuinely cares about making sure we succeed.
We view HD IT as a strategic partner, helping us stay at the forefront of technology, which is critical for success today. I cannot recommend them highly enough.”“HD IT have the professionalism, knowledge and availability to resolve any issue our company is confronted with no matter how small or big. It is vital that our systems are always up and running and the fact that HD IT resolve most issues on the spot is priceless for us.
They are resourceful enough to always be available and ready to trouble shoot any issue at any time and execute it in a very timely and professional manner.
We have been using the services of HD IT for many years now, and to be quiet honest we wouldn't trust anyone else.”“I like almost all HD IT technicians I have one the phone. Despite the reason of our call which is often annoyance or complaint, they are always nice, patient and willing to fix the issue or find a solution. Thank you HD IT Team.”
“HD IT are always fast to respond to issues we have, the thing I love about HD IT is that they are quick to give a resolution as well. This in turn has helped our business and employees get back to work and not loose time.”
“As an EA I work under pressure and to demanding Executive’s requirements, I need precise, factual, knowledgeable and prompt support, and that is why I LOVE HDIT they are smart, technically astute, common sense, from my experience some IT support get too IT oriented and cannot contextualise in a business related task, and exceptionally good at honing into providing the exact support/answer required to resolve the issue, stumbling block.
Understanding the system of enquiry, very efficient, supportive and reassuring communication in a timely manner that alleviates the stress as an EA so I know they will respond when.
They are exceptional people and support you need and I couldn’t do my role supporting business demands without HD IT and their organised system, exceptionally knowledge and friendly staff after each encounter I put the phone down happy that I can move from the stumbling block and action my task happily and efficiently”“HD IT has been our IT provider for many years. They are polite and calm throughout any issue. Their onsite tech and account manager comes in regularly and is always polite, knowledgeable and helpful! With HD IT's assistance and guidance we are able to be really efficient and productive with our daily workload. Thank you guys!”
“HD IT have a friendly, knowledgeable team who are always ready and willing to assist. The response time to our requests for assistance is quite quick and, the team have always been happy to help, no matter how big or small the request might be.
Being a client of HD IT provides us with a stronger sense of security knowing they are there monitoring our system and ensuring everything runs smoothly.
As a result of their services, we now have confidence and trust in the team behind the scenes.”“I love that HDIT understands the extremely busy nature of our work and attend to any issues we have with efficiency and professionalism. The team are always so diligent to follow up any issues we have and make sure we are happy with the end result before closing out the ticket.
HDIT’s proactiveness to make us aware of new processes that could make our jobs more streamlined, which in turn increases our productivity. With an in depth understanding of our company and where we would like our company to head, their insight is invaluable.
Auditing of our devices and monthly reports highlight how organised and dedicated they are to providing a great service.
HDIT migrated our data to the cloud which has seen our office become almost paperless. This has not only saved our company money but also has helped our company evolve technologically, which is essential for any company.”
“I had a great experience with First Focus with migrating our servers. The Engineering team did a fantastic job not only with the racking but assisting […] Read More
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