- Description:
- Boost IT is an Australian company that boosts business capability with affordable technology support services and advice in minutes with the Boost IT Australia-based Helpdesk.
We're rebuilding how Managed IT Services is done – more than 200 Australian businesses have worked with us, and we're eager to help even more level up their technology. We continually improve our service to remain best in class with a 5-star Google review rating from over 50 customer reviews.
We have clients across Australia with an outstanding reputation for customer service and delivering reliable, cost effective and efficient managed IT solutions. All of this is coordinated by a small local team of dedicated technicians.
We use best practices to help clients secure their data locally and in the... cloud, protecting businesses from cyber security incidents.
Founded in 2004, Boost IT provides Managed IT Services and IT Support. Onsite IT Services are available in Sydney, Brisbane and Perth.20+ SMB
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Colocation, Cybersecurity... and 11 more
- Partnerships:
- Trend Micro, ConnectWise, Cisco, Check Point, CA, +20 […]
- HQ:
- Brisbane City, Australia
- Website:
- Visit Website
- Tel:
- 1300 494 142
Great communication, eager to help, great service!
In my dealings with Boost IT, I have always found them to be professional and great to work with.
This note is long overdue but heartfelt just the same.
I wanted to send a big Thank You to the team for all the effort you put into making the transition to Boost IT as seamless as possible.
We have reached a major milestone in our drive for increased self sufficiency and it's fair to say, we would not have reached our goal without your help and attention – at all hours.
Please pass on our thanks to the team, and we look forward to working with you all as we go forward.Moved to a new office in the city just before the Xmas break and the response time was brilliant. Very professional and provided great advice on what would suit my office setup. Would definitely recommend to anyone needing IT support.
Boost IT are a professional and dedicated company. Before we met him our systems were a mess and we were spending money on unnecessary software. Ben helped us consolidate our systems and decrease our workload. The prepaid system is fantastic and the response time is excellent. Most importantly no question is too dumb and the team treats you with dignity and respect. Would highly recommend.
As a small business owner that has just turned 4 years old, we have struggled through day-to-day management of our IT and software systems for my team and business.
We approached several IT providers that wanted large retainers to assist management of our IT systems. We tried IT support providers that did one off jobs that could take days to assist us with our IT problems.
Then we met Boost IT, on a referral from another business that recommended them. Our company BOUW went through the DISP accreditation process and the Essential 8 with Boost IT. The entire process ran like a professional project with weekly project meetings so we were fully aware of their progress.
They are now servicing us with ongoing IT support with rapid call back times within 15 min and assist me and the team with all our IT issues as they arise, no fuss.
Their package support fee structure is cost effective we only get charged for time we use. For any business I cannot recommend highly enough the team from Boost IT, they are like my IT department on call whenever we need them.Game Farm have enjoyed a great partnership with Boost IT since 2014. The Boost IT team are a pleasure to deal with and offer a prompt & reliable service. It does not matter whether I am based at my Sydney office or travelling with IT issues overseas they are always there to assist. I would not hesitate to recommend Boost IT to anyone looking for a reliable, honest and prompt service at a fair price.
Fantastic service. We have been with Boost IT for several years and have found them to be a life saver when it comes to computers.
Whether it was setting up our network, sourcing or adding new computers/ printers or solving security issues he has always been prompt and reliable. It gives us great peace of mind to know when something goes wrong, Boost IT has us covered. We have no reservations in recommending them for all your computer needs.I have had the pleasure of knowing and working with Richard for over 5 years. Initially Richard worked alongside the previous firm I was employed by, but based on his mannerism and professionalism, I immediately got in touch with him last year to assist me and my new company. Richard helps with all manner of IT questions/issues I have, and always patiently explains and works through any queries (emphasis on his patience, as I am very computer challenged at times even with the basics). He makes the "problems" so simple and easy to get around, and combined with his approachability, friendly demeanour, willingness to help (even when he is very under the pump elsewhere) and problem solving abilities, makes it such a pleasure for me to recommend his services to absolutely anybody! Thank you Rich and Boost IT!
As a small business and Community Organisation, we are pressured to operate our business using minimal resources whilst at the same time, complying to the conditions of our funding agreements. Therefore, it is imperative that the vendors and support we select work with us and understand the nature of our business and what is practical, versus, the "flavour of the month" products. Boost IT has enabled us to facilitate our services in a professional environment and also ensure our workers have the tools to do their jobs. They are fuss free, prompt and willing to instruct us so that we are more self sufficient in the area of IT. I recommend them to any business who operate under similar conditions. Even if you're a large business I'd be confident that they would deliver a quality end product.
Have always received quality service from Boost IT and queries are answered in a timely fashion. Thanks for your support in growing our business.
We've been using Boost IT for the last year and we highly recommend their service.
Excellent knowledge and experience! Responsive and fix issues with minimal disruption to our business - recommend Boost IT to anyone looking for IT support.
Boost IT helped to us promptly navigate the vast Microsoft ecosystem during our ERP sourcing and selection process. Appreciate your efforts Boost IT!
I have been associated with Boost IT for many years and the services they provide is always prompt and very professional. When setting up our IT requirements, this was done without any issues and has been running smoothly ever since. I can highly recommend their services - Thanks Boost IT - your expertise is very much appreciated.
Fantastic web development & IT specialist agency, best my business has come across thus far.
Our company has worked with Boost IT for over 8 years now. Excellent customer service, efficient and very helpful. Highly recommended.
The team at Boost IT are one of our most trusted Suppliers.
With so much knowledge and experience on best practice that applies to our business needs is simply invaluable. Their efficiency in support and problem solving is an asset to have. Great customer service, Highly recommend.Boost IT have looked after our company IT needs for over 5 years now and we are very happy with their service. Whilst we are a small to medium sized company, we have multi sites Australia wide and require all manner of support as and when the need occurs. Boost IT have delivered promptly and professionally on all that we have requested of them and I am happy to recommend their services to others.
As a small community centre offering essential services in the Sutherland Shire, our resources are limited. So when we encountered numerous IT related issues we reached out to Boost IT. Richard came into our centre, undertook a complete assessment of the IT infrastructure and after careful consideration recommended a solution. The solution was implemented by Boost IT and a number of their partners. The outcome was fantastic, with services delivered beyond the expectations of our staff. I highly recommend Boost IT.
We would highly recommend Boost IT for your website and business IT support. The team are always friendly, professional and happy to share their extensive knowledge and experience. Thanks guys!
Sean & Emma
Tyre KingHigh quality comprehensive business and IT consultancy. Highly recommend. Boost IT will go above and beyond to ensure that your business will be up and running.
I really like the way Boost IT work. They are much better organised and supremely better communicators than any other tech provider that I’ve dealt with.
Boost IT assisted us with IT hardware challenges within an hour of contact. Service was professional, informative and great value. Thanks!
Great customer service and follow through to completion, highly recommend the team at Boost IT.
Super efficient service! Used Boost IT for our first onsite request and the whole process just flawless. Very straightforward communication and hassle free. Technician was very knowledgeable and executed the job as instructed without having much site knowledge or access to documentation. Spot on, thanks guys!! Highly recommend.
We have been working with Boost IT for more than 15 years and us "gals" have moved office a number of times, each time employing the team at Boost to make our "IT" move seamless!! Richard & the team are extremely responsive and very knowledgeable with all our IT challenges and needs. I cannot thank Boost IT enough for the years of assistance and support they have given us.
I would highly recommend Boost IT for all your IT support!Boost IT assisted with facilitating the implementation of Business Grade 1GB Wireless Internet connection and new WiFi Mesh system for the warehouse of a client. They delivered successfully under short time constraints. Boost IT are also now providing IT support and have been responding quickly to issues reported via both email and phone.
Boost IT moved our own site to their Australia-based website hosting service. It’s now loading so much faster! They tailored an affordable web design solution to suit our budget and goals was quickly built to respond to problems with our old site. There has been terrific communication throughout the whole process, and I have been kept up to date on progress.
I highly recommend the Boost IT team.Wow could not have asked for a better service! Ben was great and went above and beyond to help me over the past few days help set up a new email server! Thanks so much Ben !
We recently engaged Boost IT (specifically Richard and Ben) to provide significant IT transition services across to a new environment. This was a complex project with sensitivities, which Boost IT handled easily. Really great communication, expectation management and project management. Thank you Boost IT!
I recently employed BoostIT to help me with some email and calendar issues with my Microsoft account. Not only did Ben, from BoostIT provide excellent service, he also offered advice on other issues I didn't mention, which he fixed and which saved me money! I highly recommend them if you're looking for fantastic technical support that is also friendly and patient.
I engaged Boost IT to help with transition my domain name and email accounts to Microsoft 365. They were very helpful and responsive and helped out with all the technical know how which i was lacking. Recommended for other businesses needed this support
Very professional people, great job done. We asked Richard to do a job and he delivered it on time. Very nice customer support.
Always a pleasure dealing with Boost IT staff. Great service and value. Boost IT are always quick to respond to any request for support and/or answering any IT queries. As a result of our interactions my company are using Boost IT as our preferred provider for IT support.
Moved to a new office in the city just before the Xmas break and the response time was brilliant. Very professional and provided great advice on what would suite my office setup. Would definitely recommend to any one needing IT support.
We have been relying on Datcom for over 10 years for all out IT needs and requirements.
During this time we have received a professional, […] Read More
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