- Description:
- CX IT Services is a leading Melbourne-based Managed Services Provider (MSP) delivering business-focused IT that goes well beyond break-fix support. With over 26 years of industry experience and more than 100 clients across Australia and New Zealand, we partner with growing businesses, law firms, accounting practices, and engineering companies to simplify technology, reduce risk, and support long-term growth through proactive, cyber-first IT strategies.We don't just manage IT. We help align it with your goals, so technology becomes something that drives your business forward rather than holding it back. A Cyber-First MSPCybersecurity isn't an add-on at CX IT Services. It's built into everything we do. As an accredited ASD Cyber Security Partner, we integrate best-in-class protection into every... service, from endpoint protection and MDR/EDR to cloud security, Microsoft 365 hardening, dark web monitoring, and vulnerability assessments. Our security approach is aligned to recognised frameworks including the Essential Eight and SMB1001, giving business owners genuine confidence that their data, systems, and reputation are protected.For businesses in regulated and compliance-sensitive industries, this matters. We have deep, hands-on experience supporting the specialised software and compliance obligations that law firms, accounting practices, and professional services businesses rely on every day.Co-Managed and Fully Outsourced ITWhether you have no internal IT or an existing team that needs extra capacity, we flex to fit. Our co-managed model gives internal IT teams the tools, policies,and additional hands they need to scale securely, while our fully outsourced service gives smaller businesses an entire IT department without the overheads.Our key services include:
Managed IT support and helpdesk (Australian-led, extended-hours coverage)
Cybersecurity: endpoint protection, MDR, ITDR, SIEM
Microsoft 365 and Azure: licensing, hardening, backup, MFA
Business-grade internet and NBN with managed firewall (Sophos)
VoIP phone systems (3CX hosted or web client)
Website hosting, DNS, and WordPress security
Cloud CRM, marketing automation, and client portals
Onboarding and offboarding workflows and IT policy management
Real-time asset tracking, hardware register, and software inventoryTechnology that works the wayyou doWe offer transparent service tiers, flat-rate pricing, and a responsive support experience our clients say feels like having an internal IT department, without the cost or complexity of building one. Our purpose-built client portal gives business owners instant access to live reporting, asset registers, cyber risk insights, and onboarding tools. It's self-service when you want it, backed by a team that genuinely cares about long-term outcomes rather than just closing tickets quickly.Why businesses choose CX IT Services:
Cybersecurity included by default, not an optional extra
Locally led support with fast response and clear communication
Deep experience with compliance in legal, finance, and professional services
Flexibility to work alongside internalIT or as a full outsourced partner
Dedicated onboarding that creates a genuine "wow" experience for end users
Backed by 26 years of experience and trusted by 100+ businesses across Australia and New ZealandWhether you're replacing outdated infrastructure, improving your cyber resilience, or simply getting proactive about IT support, CX IT Services helps you move beyond IT headaches so you can focus on what really matters: running and growing your business.5+ SMB Accounting- Services:
- Web Development, Azure, Backup & Recovery, Cloud Migration, CRM... and 13 more
- Partnerships:
- Webroot, Trend Micro, Microsoft, HP, Google
- HQ:
- Melbourne, Australia
- Tel:
- 1300477814
- Website:
- Visit Website
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“I can just imagine the craziness you are working under at present. Hopefully life can return to normal in the not too distant future.
As you are aware, we have now moved all of our 46 staff to working from home. This has all been achieved in about 2 weeks or so. I want to formally acknowledge the […] Read More
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