The Missing Link

The Missing Link
The Missing Link has helped businesses in Australia and the United Kingdom realise their potential with technology solutions and services for over 25 years. We achieve world-class results through three core offerings: IT & Cloud, Cyber Security, and Automation. 
The Missing Link is one of Australia’s most awarded IT solutions providers. We deliver premium results through strong vendor relationships, a consistently excellent Customer Satisfaction Score, and team of 180+ local experts who apply their knowledge to tackle the biggest technology challenges facing organisations today.
#MSP Select Australia

MSP Select Australia 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, The Missing Link demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

25+ SME LE upGrowth AzureCiscoMSSP Careers (4)


Building an automation mindset for a small but mighty team using Robotic Process Automation (RPA).

Australian Sailing

Our goal in engaging The Missing Link is to have a consistent approach to our IT infrastructure so that we can have […]

Coleman Greig Lawyers

Empowering a law firm with technology solutions for streamlined processes, enhanced client services, and increased […]

SLE Worldwide

Helping SLE thrive in the digital age with enhanced business continuity and responsive, security-first Managed IT […]

VoIP, IaaS, Hyper-convergence, Email Security, Dynamics 365... and 21 more
Zscaler, HPE, HP, Fortinet, f5, +21 […] more
Sydney, Australia
Branches: Melbourne
1300 865 865

The Missing Link Reviews

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The Missing Link understood our specific business requirements and delivered an efficient network which services our regional spread effectively. Our applications performance and connectivity have improved and we are able to operate our business more efficiently and productively. Not only has this project improved our operations but we’ve also been able to reduce business risk and cut future IT costs.

Denis Reeve, Associate Director
Boyce CA

The Missing Link is our go-to team for everything Microsoft related. With their support, we feel that we have the best protection for our business and can see how our employees are working better together and when working remotely now that we have the right solution in place. I’ve recommended The Missing Link in the past and will continue to do so in the future.

Kristi Conacher, Director
Treysta Wealth Management Pty Ltd

We highly recommend The Missing Link for any businesses looking at implementing a cloud infrastructure. The company as a whole is extremely organised, reliable and consistently delivers exceptional service. There are many cloud service providers in the market - however, what I believe sets The Missing Link apart is that they tailor their services specifically to meet the clients' requirements and then hold themselves accountable for ensuring it meets their needs. This is what they have done for us.

Andrew de Vries, Head of Superannuation

The new platform is continually kept up to date with categorisation and profiling of new threats and classification of existing traffic. Being able to focus on what is actually happening rather than reacting to close a new threat has saved time. Being able to see where our compliance was not 100%, we were able to act early and educate our people on the dangers and implications of not following our policies. This has helped us pro-actively understand patterns and educate our staff about the risks of the internet, before we have a serious incident.

David Lucas, Customer Solutions Manager
George Weston Foods

We have had more than 5 years' partnership with The Missing Link for the provision of Deskside support for end-users and implementation projects. Our experience has been very positive overall. This is attributed to consistently high-quality engineers, timely response, reasonable charges and flexibility. The Missing Link has an effective skills training and customer orientation programmes the engineers go through before they hit the ground. Our end-users highly regard The Missing Link's engineers.

Edwin Zambrano, Head of IT Service Management
Goodman Group

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