“Netier has provided end to end support for the life of a project. This includes site network setup; emergency help desk needs and then decommissioning. Chase used to run an internal server from the head office that jobs would connect too for their data storage needs. After a particularly bad multi-day internet outage which compounded an on-going issue that meant project teams could not access critical data, Netier offered a solution and proceeded to deliver a significant data migration service from start to finish. This has vastly improved the way Chase store and access data and reduced areas of potential failure.”

“Netier have been an incredible help to our business for over 10years. They are prompt, professional and incredibly knowledgeable in all things IT related. We couldn’t run our business without them. I highly recommend their services.”

“We have always experienced friendly and capable IT service that is generally timely and knowledgeable. Our relationship with our Customer Managers throughout our shared relationship has enabled us to have a single point of contact to source expertise and support. We have had two Customer Success Managers across most of our time with Netier – Laura and Isaac, both of whom have been friendly, reliable and knowledgeable and have steered us capably in seeking support to assist with our IT requirements as we have grown.”

“They are absolutely excellent. Both Nathan and, I think his name was Zenko or something that began with a Z, are fabulous. Kind and helpful. Please extend my gratitude to them.”

“Netier can do all remotely, and the customer service is very good. We just ring them up and they usually fix the IT issue by phone call which is really important for us. And yes, the biggest thing that Netier have worked on is Cloud, starting from nothing and getting everything into the Cloud for our organisation. We updated a lot of hardware internally as well. And they did all of that from start to finish.

It's not just the service they're providing us for our IT. Netier support us as an organisation, as a charity, through some of our events. They attend events and they help promote events that we might be running as part of our fundraising campaign, so it's not just about us being another customer. They really are interested in who we are and what we do. If they can support us, they will do that.”

“Netier have provided our IT support for 15 years and we are incredibly happy with their services. Netier have the resources and knowledge to advise and support us through change, also manage our day-to-day IT support. Their leadership has been consistent and the entire team are friendly, reliable and knowledgeable. We would 100% recommend Netier as your IT partner.”

“The Netier guys pop by all the time. It’s very reassuring for us that they can come look at an IT issue quickly. The safety of knowing someone is taking care of things in the background. Once you submit a ticket, Netier can solve it quickly.

I talk about Netier quite often, especially when discussing how the business is going. When Netier came on board, it was a really good step for us as a business. It’s been great!”

“Netier have always provided a lot of transparency around their work and what they’re doing for us. We receive frequent reports on patching, maintenance and support which is excellent for assurance. Being an accounting firm we’re the most targeted industry for identity theft so assurances around the security of our network and data is imperative.”

“Since coming on board as Lifeline Canberra's MSP, Netier have been nothing short of incredible in supporting us with our IT systems and process management identifying gaps and offering solutions that futureproof our operations in both Canberra and Narrm.”

“Netier have been there for us from the inception of our company. They are quick to advise of any issues emerging in the industry and are reactive when we raise any issues. We look forward our continued relationship with Netier.”

“If you are looking for MSP for a organisation, you don’t need to Google it anymore because Netier will cover all of your needs from IT support to Cyber Security.”

“Netier has provided IT services to Construction Control for over twenty years. Over that time we have seen many changes and Netier have been able to provide strategic, knowledgeable, professional advice on how we should shape our IT systems to meet an ever changing environment. Netier ensure we understand emerging issues (both good and bad) and provide us with sage advice on how we should react. Netier are an important business partner to our company.”

“Netier have provided exemplary service to Hammerstone from day 1. We are so impressed with their service, quality and attentiveness, we have recently extended our arrangement with them.
Netier's consultants are all highly complimented by the Hammerstone team when IT support is required. The Netier Account Manager for Hammerstone goes the extra mile to help the company realise its vision and business objectives.”