We have been associated with Chris Hale and Technology Response Team for the past eight years and can’t say enough about their work. Whether remote or in person, they are always quick and prompt to address any issues we have with our systems. They are available as a backup resource when other entities are updating their software on our systems. As a resource for maintaining and troubleshooting system issues, they are invaluable for their knowledge and expertise.

TRT is essential to our success. Outsourcing IT services saves us money , but we still have all of our needs met. TRT feels like an extension of our team. TRT is great to work with, they always come to our rescue immediately, even if it’s on a weekend. Whether it’s setting up a new employee’s laptop, connecting a phone, or helping us with hosting for a client, Technology Response Team is an excellent resource, and we highly recommend them.

We are a local small business and connected with TRT about two years ago after our LAN crashed. They were on-site the next day and had us back to 100% that same day! Since then, we have moved to a co-managed IT solution with TRT and couldn’t be happier with the decision.
From helpdesk support to higher level consulting, Chris and his team have been there for anything we need. We have fully welcomed them into our company and feel like they are a part of the family.
TRT operates with high standards and integrity. You can’t go wrong working with them in any capacity.

Technology Response Team’s response time is outstanding. When we have an issue, it gets addressed, fast. I feel like we are your only customer because you are always on top of our technology.
Even better, you always take the time to figure out the next step or a solution, even if it means consulting outside of your team. Technology Response Team comes up with real solutions instead of constant band-aides. Our network runs better than ever and has much less minutia.
The big firms talk a good game but never deliver, Technology Response Team is very real and you perform beyond expectations.

Technology Response Team is our first IT firm, but I can’t imagine any other firm does a better job than TRT. The biggest benefit is knowing our computers are safe from hackers and TRT is constantly monitoring for anything that doesn’t look right.
Another huge benefit is TRT responds super-fast to any problems we have or can’t figure out how to fix. No more trying to google a problem and spending hours trying to fix whatever it is with our PC’s, printers, Wi-Fi, or any other piece of technology.
Technology Response Team practically saved our business from multiple potential problems. They go above and beyond for their customers!

The biggest benefit our company has received since working with Technology Response Team is their quick response time and thorough communication. They stay on top of our needs and if major issues occur, Technology Response Team staff is on site within hours of submitting a case.
In addition to their great response time, Technology Response Team is also knowledgeable and keeps us informed about new technologies and cyber threats.
Simply put, choosing Technology Response Team has been the best choice our company has made. Problems and issues have been identified and reduced, and productivity has undoubtedly increased. If you’re looking for a new IT company, call Technology Response Team!