- Description:
- Founded in 2005, IronEdge Group is the premier IT solutions provider for Texas-based businesses. We provide service-centric strategy and support to eliminate the frustration companies face with technology. IronEdge’s offerings include local help-desk support, cybersecurity strategy and services, cloud solutions, project planning and implementation as well as backup and recovery services. At IronEdge, we keep network and endpoints safe. By utilizing leading-edge software, processes, and employee education, we are able to mitigate and respond to any cyber-threat businesses may face. IronEdge uses best-in-class tools to maintain a full inventory of all IT assets including hardware, software, and warranties. Utilizing our proprietary Power BI reporting engines, clients can review assets and make... budgetary decisions in minutes. For more than a decade, IronEdge Group has worked with businesses of all sizes and industries to design and deliver technology solutions that meet the needs of their customers and exceed their expectations. Specializing in assisting organizations to streamline daily operations, IronEdge Group focuses on taking proactive measures to ensure the security and integrity of their clients' technology.
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- Services:
- VoIP, GCP, Email Security, Data Storage, Cybersecurity... and 16 more
- Partnerships:
- VMware, Adobe, Alert Logic, Barracuda, Cisco, +12 […] more
- HQ:
-
Houston, United States
Branches: San Antonio
- Website:
- Visit Website
- Tel:
- (713) 574-5555
My screens went black while I was changing the settings. Contacted IronEdge, talked to Sean. He had me up and going in about 20 minutes.
Capable and professional!
We knew Power BI was out there and that you could create dashboards with it. With Power Bi, you can go the route of having your own IT team figure it out or hire a professional. We discovered IronEdge Group at a summit in Houston and that’s where our partnership began. Since then, it has been so easy. They have a clear understanding of where the data is coming from and how to present it in a useful way for executives. It’s been a joy working with them.
Any time we had an issue or needed help from IronEdge, responses were swift and they fixed our issues quickly. Now I can do whatever I need to do and maneuver through the system without hindrance.
IronEdge is consistently great at addressing any issues I experience, with dedication to even the most mundane issue in trying to resolve it. Everyone I have spoken with has been a consummate professional and I would recommend them highly.
I was having problems with my home computer, called IronEdge and immediately had help. We figured out it was an internet problem, which was being fixed the next day, so IronEdge advised me of the different options I had in the meantime. Very professional team.
The team at IronEdge makes it simple to place a help request. Always call either early or right on time with scheduled service. I love their patience and great attitude while on the phone with us and even in person. They have gone above and beyond to fix things we didn't even know needed to be taken care of. Thank you!!
Awesome IT support company. We've been using them over a year and a half now and could not be happier. It's great for smaller companies to have IT specialists available to help you whenever you need without worrying about getting per incident bills. Highly recommend!
IronEdge is our company IT assistance group. I have contacted them many times in the past couple of years. Every person I have dealt with has been extremely knowledgeable and they have rectified my problem quickly and without issue. I would strongly recommend them for your IT assistance needs.
Always very friendly and fast to help. Every Tech is very knowledgeable and answers all my questions with ease. My issues are taken care of correctly and in a very timely manner.
Very knowledgeable customer service support. Everyone listens to the issues and offers several options to resolve the issue or issues. Excellent follow through and follow up with the customer to ensure all issues have been resolved. Keep up the outstanding support and excellent customer service.
The IronEdge team is always prompt, professional and knowledgeable when I am in need of some IT assistance. Happy to have the support.
Extremely helpful and fast with responses! Also very timely, I had an appointment scheduled for 2:15pm, the call came exactly on time!
Great company for all of your IT needs. They are very professional and courteous.
Staff is friendly and easy to work with, responded with support quickly and completed tasks without any issues. Great team to work with!
I love working with the support team at IronEdge Group! They are super responsive, and will double check everything is working correctly before closing out a ticket. And if there is ever any miscommunication, they are quick to schedule a time to discuss and troubleshoot any process and procedures.
I bought a new phone yesterday and DUO would not work upon Log-in this morning. I called on an urgent basis for help. I was helped quickly and it worked beautifully. Thanks so much for being so responsive IEG!
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Great IT company! The staff is consistently reliable, prompt with service requests, and goes the extra mile to meet their customers needs. Each staff […] Read More
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