“IronEdge has gone above and beyond to find interesting solutions for problems we have had. We wanted a way to reduce our hardware footprint at new developments, and IEG helped us virtualize our servers. The POS companies had never done this before, and IEG was able to virtualize servers that we didn’t think could be virtualized. IEG did their homework and virtualized 80% of the standardized servers we had. The attention to detail with POS servers (credit card data) allowed us to virtualize in a safe and secure way. We have been so happy that now we are changing our rollout to entail virtualization from the get-go.”

“IronEdge was very analytical when running through their processes. From the procurement of the phone numbers to post implementation and report troubleshooting. IEG brought a lot to the table, in terms of technical knowledge.”

“IronEdge has been trying to correct the problems and failures of the email Multi-Factor Authentication that they set up on our network for many months. As of this morning, it is still failing, and I continue to wait for a call back from IronEdge - they are out of ideas and out of levels of technicians they can “escalate” to. They earn a star for their cheerful friendliness as they continue to fail technically. The time and money I’ve wasted attending to this debacle is significant. They are simply unable to make MFA function correctly.”

“My screens went black while I was changing the settings. Contacted IronEdge, talked to Sean. He had me up and going in about 20 minutes.
Capable and professional!”

“We knew Power BI was out there and that you could create dashboards with it. With Power Bi, you can go the route of having your own IT team figure it out or hire a professional. We discovered IronEdge Group at a summit in Houston and that’s where our partnership began. Since then, it has been so easy. They have a clear understanding of where the data is coming from and how to present it in a useful way for executives. It’s been a joy working with them.”

“Any time we had an issue or needed help from IronEdge, responses were swift and they fixed our issues quickly. Now I can do whatever I need to do and maneuver through the system without hindrance.”

“IronEdge is consistently great at addressing any issues I experience, with dedication to even the most mundane issue in trying to resolve it. Everyone I have spoken with has been a consummate professional and I would recommend them highly.”

“I was having problems with my home computer, called IronEdge and immediately had help. We figured out it was an internet problem, which was being fixed the next day, so IronEdge advised me of the different options I had in the meantime. Very professional team.”

“The team at IronEdge makes it simple to place a help request. Always call either early or right on time with scheduled service. I love their patience and great attitude while on the phone with us and even in person. They have gone above and beyond to fix things we didn't even know needed to be taken care of. Thank you!!”

“Awesome IT support company. We've been using them over a year and a half now and could not be happier. It's great for smaller companies to have IT specialists available to help you whenever you need without worrying about getting per incident bills. Highly recommend!”

“IronEdge is our company IT assistance group. I have contacted them many times in the past couple of years. Every person I have dealt with has been extremely knowledgeable and they have rectified my problem quickly and without issue. I would strongly recommend them for your IT assistance needs.”

“Always very friendly and fast to help. Every Tech is very knowledgeable and answers all my questions with ease. My issues are taken care of correctly and in a very timely manner.”

“Very knowledgeable customer service support. Everyone listens to the issues and offers several options to resolve the issue or issues. Excellent follow through and follow up with the customer to ensure all issues have been resolved. Keep up the outstanding support and excellent customer service.”

“The IronEdge team is always prompt, professional and knowledgeable when I am in need of some IT assistance. Happy to have the support.”

“Extremely helpful and fast with responses! Also very timely, I had an appointment scheduled for 2:15pm, the call came exactly on time!”

“Great company for all of your IT needs. They are very professional and courteous.”

“Staff is friendly and easy to work with, responded with support quickly and completed tasks without any issues. Great team to work with!”

“I love working with the support team at IronEdge Group! They are super responsive, and will double check everything is working correctly before closing out a ticket. And if there is ever any miscommunication, they are quick to schedule a time to discuss and troubleshoot any process and procedures.”

“I bought a new phone yesterday and DUO would not work upon Log-in this morning. I called on an urgent basis for help. I was helped quickly and it worked beautifully. Thanks so much for being so responsive IEG!”