“Terrible wifi speed, terrible customer service, terrible company, AVOID!

I was mis-sold a 3 year contract that promised 20mb/s download speed and received a useless 1mb/s download speed, now I’m stuck in the contract with no way out. On the sales call they promised a load of things like I could upgrade to fibre if I wanted more speed, but now I’m in contract it’s actually not possible. I’ve submitted lots of complaints and asked for support and had nothing in return, my rep has even stopped replying to my emails. Don’t call their accounts department because they charge you £1 per minute and will keep you on hold for 20 minutes before they answer. My experience with Daisy Communications has been overwhelmingly disappointing.”

“Worst company to deal with for mobile phones.
1 sent me a faulty iPhone . refused to help. sent it to apple . waited 6 weeks for it to be returned for it to still not work. 18 months on i can not charge my phone using a cable, only wireless. Daisy accepts no responsibility.
2. They have sent an email saying they no longer work with Vodafone, changing to O2. This happens while I am out of the country. Spent an hour on hold trying to get a SIM card early. The man I spoke to had no idea what he was doing, and I was cut off. No callback.
As soon as I am out of contract, I will be leaving despite being a customer of over 20 years. They do not care about their customers only making money”

“AVOID!!!!!!!
We currently out of contract with previous business phone provider and switching to Daisy Communications. Contract signed on 20/01/2025 but since the switch, the landline stop working. Tried to solve the issue, called the team every single day for the past 7 days and problem still unsolve. We mainly earn our living and doing our business through this phone line but since the phoneline is down for the last 3 weeks, we have lost thousand in income and lose a significant large amount of clients since they tried to call and thought the business was in closure/closed for good. 
Our business since then have hit a large downfall.
When i tried to cancel the contract with Daisy Community, you said we will need to pay a lump sum of £761 for early contract termination (for the job that they can not fullfill). 
Now we are stuck with facing £761 contract cancellation and no business landline, no incoming clients, no income.”

“They lie to me saying BT asked them to ring there business customers to go directly with them as there BT wholesale, which was a lie. Its been 2 months and they still haven't managed to supply me with Internet or a phone. They managed to take money out of your account though. Even though they haven't and can't supply me with anything I'll be charged if I leave and go with a company that can. The whole company is a scam they don't care just want the money, I would avoid it at all cost. Only read the 0ne and two star reviews the 5 star reviews have probably been written by them.”

“I regret to say that my experience with Daisy Communication as our internet provider has been overwhelmingly disappointing. Despite the significant amount of money we pay for their direct internet line service, they have consistently failed to meet our expectations and have left us frustrated and dissatisfied with their service.

One of the major issues we have faced repeatedly is the inability to reach their customer support team. It feels as though they are intentionally difficult to get a hold of and are rarely available when we need assistance. This lack of accessibility is not only frustrating, but it also highlights a significant flaw in their customer service.

However, what is most disheartening about Daisy Communication is their apparent greed for money. They have demonstrated a clear tendency to charge excessively for their services at every opportunity they get. It seems as though they are constantly on the lookout for ways to squeeze extra money out of their customers, which is both unfair and unethical.

To make matters worse, Daisy Communication resorted to deceptive tactics to convince us to join their services. They promised us certain prices during the initial negotiation, only to change the terms and increase our prices afterwards. This level of dishonesty is highly unprofessional and has left us feeling deceived and cheated.

Considering our overall experience, I strongly advise against using Daisy Communication as an internet provider. Their consistent disappointments, greed, and dishonesty make it clear that they prioritize their own financial gain over providing quality service to their customers. I would strongly encourage exploring other options that offer more transparent and reliable internet services.”

“Every year, the clearing process becomes more intense. With competition fiercer than ever, our telephony infrastructure was leaving us behind. Daisy designed a cost-effective solution that enabled us to handle calls efficiently and improve the quality of the service to our prospects. Because of this. we are now able to use the data generated by the solution to inform staffing levels and marketing campaigns for future years and are assessing how else we might utilise the solution to benefit both applicants and current students alike.”

“Daisy worked incredibly hard to make sure that the right package for DST was put together. As a global company with significant business focus in the US, Europe, Asia and Africa, it was important that all our requirements were addressed, including making significant cost savings on our key areas of spend; data roaming, international roaming and inter-company calls. DST Global Solutions is a client-centric company and effective and efficient communications are key.”

“Daisy’s structured approach, careful planning and professional consultants, ensured this high profile project ran smoothly, on time and under budget with no impact on the day to day running of the business.”

“Over the last decade we have established a great relationship with Daisy. Our account management team is fantastic and quick to deal with any queries we have. We are aiming to upgrade and increase the efficiency of our telecoms, and are certain that Daisy will be able to support us throughout this process.”

“The Daisy solution ‘ticked all the boxes’ at tender stage and has gone on to prove itself.
We now operate more efficiently thanks to our new mobile working capability.”

“Daisy brought us indepth knowledge of protocols, equipment and network design, wrapped in a very professional methodology. We now have the core networking infrastructure that the business needs to move forward, and we continue to rely on our partner Scalable as our network continues to evolve within a very fluid environment.”

“Everyone relies on communications, like conferencing and access to electronic drawings, or producing A3 printouts. Daisy was the only organisation that convinced us it could partner to deliver a complete solution, covering WAN and hosting – with a single point of contact for WAN and server support, and the geographical reach to meet the needs of constantly changing locations. We see hosting and other managed services as a way of tapping into the depth of technical resource presented by an organisation like Daisy – something we’d struggle to match in-house. But when you go elsewhere, you want to be sure they are genuine specialists.
Daisy has a ‘can do’ attitude – and we have access to high-quality people with the skills we need. Daisy people understand our environment and what we want.”

“Daisy have been an excellent partner to work with ever since we first came into contact with them. The staff at Daisy always have our interests at heart so we know that if any issues arise the problems will be resolved quickly and effectively.”

“By having the support of Daisy’s BC managed services, we can leave any day-to-day management to them, allowing us to concentrate on developing our strategies. In addition to this, if there was ever a situation that required our entire in-house team to focus on a particular project, Daisy would be on standby to handle the overall management of our business continuity system and we’d have no qualms about this.”

“The website is not merely a source of information about the museum, but a real insight into the collection and a natural extension of our core purpose, so it is vital we have a hosting platform that can deliver. Our account team at Daisy has remained consistent and this has been invaluable throughout implementation, as has their public sector experience.”

“Being a relatively small business, cost will always be a relatively big factor in our procurement decisions. However, we feel that the solution Daisy supplied us with offers enterprise functionality but without the corresponding price tag. The cost savings we have made as a result have been a huge benefit to the business and I would definitely recommend Daisy as a supplier of choice.”

“The technical teams at Daisy are very knowledgeable and the team on the Care UK account fully understand the environment, from inception to implementation and for me, this is very important going forward.”

“We have worked with Daisy for many years and always found them very impressive. Daisy had also delivered similar projects to other education organisations so I knew we were in safe hands.”

“Daisy ensured the right technical specialists were always available when we needed them. This continuing commitment is why Baxi Group and Daisy have been partners for so long.”