“As we started to grow, we were spending so much time making sure our computers were up and running that it was keeping us from focusing on the things we needed to focus on. i.t.NOW just got it. They understood how important IT support was for my company.”

“We’ve always felt that you should do the things that you’re good at. The way technology has grown one person can’t keep up anymore. You need to specialize. I make money when I’m working with clients and not when I’m fixing PC’s. That’s why i.t.NOW helps us with our technology. It’s nice to have a good business relationship, but it’s also great to work with good people. The people at i.t.NOW are good people.”

“It was a no brainer for us to have i.t.NOW help us with our IT. They treat us like family. It takes a huge load off to have their support.”

“Electronic medical records are the heartbeat of everything we do. If our system goes down, we’re done until it comes back up. About 8 years ago we finally saw the light and signed a monthly small business IT support agreement with i.t.NOW where they maintain everything for a flat fee. We get the talent of their entire office for a fraction of the cost of a full time employee.”

“We really enjoy working with their people. They are responsive and fun to talk to. They are also very attentive to our needs. The management team has been involved in helping us work through the technology challenges we’ve faced and we really appreciate that about them.”

“We’ve been working with i.t.NOW since 2011. At the time we were working with another managed service provider that really wasn’t meeting our expectations. We’ve had some really interesting technology challenges that have faced our business. The i.t.NOW team is great at cutting through to the root of the problem and getting things done. We’re very pleased with i.t.NOW and the service they offer. We’ll continue to do business with them.”

“Compliance is everything, from protecting patient information, securing your network, and backing up critical data. We take compliance with HIPAA and other regulatory requirements very seriously and hold nothing back in an effort to meet those requirements and standards.
Many CPA firms our size would rely on a dedicated I.T. support services staff to provide them with support. With i.t.NOW, we have an entire I.T. team at our disposal. Financially, we would only be able to justify the cost of one full-time technician. However, with i.t.NOW, we have a team that is always available, doesn’t require training and doesn’t take time off. When there is an emergency, we know we have an entire team working to resolve our issues.”

“i.t.NOW has provided the background analysis, implementation and maintenance of our current systems. They have been very responsive to our needs and even to our wants providing us the highest level of up-time.”