“Absolutely brilliant consultancy, we've worked with the good, we've worked with the bad - and the truly ugly, Wavex shines as being incredibly customer-focused, technically adept and are altogether composed of good people who help us deliver projects on time and on-budget, without the fuss or trouble other MSPs cause. Always really happy with them over the years.”

“I was experiencing an issue with loading PDFs and installing software onto my PC and the IT Support Engineer at Wavex helped resolve the issue. I was impressed with the speed at which the issue was responded to and fixed and would recommend the service to my colleagues.”

“Wavex has been assisting BIBA with its IT support for a number of years and when issues have been reported, these have been dealt with in a swift, efficient and effective manner. I’ve personally got to know one particular support engineer whose ‘can do’ attitude and cheerfulness never falters, and is always much appreciated.”

“The first week of reopening our offices following the easement of COVID restrictions was extremely busy and many staff required IT assistance. As a result, our Wavex engineer was exceptionally busy. Despite this, he still managed to attend to my urgent issue immediately. He was very polite, proficient and only too happy to help and not only resolve the matter I initially raised with him, but he also carried out a number of other tweaks and updates to ensure that my laptop was operating perfectly.”

“Wavex solved the issue in a matter of minutes, adding a VPN to a colleague's machine, allowing them to work from home when isolating.
Fast and friendly service, highly recommended.”

“Wavex operatives have always provided friendly, prompt and effective assistance when I have IT issues at work.”

“Rather than report an issue on my computer I decided to phone and report. I was surprised the engineer listened to my problem and decided to investigate straight away.
He gained access to my computer, checked certain parameters and explained to me what my issue was.
It is not often we get this quality of service anywhere these days and I wanted to acknowledge my appreciation because it allowed me to continue with my work.”

“Very prompt and efficient service.”

“Having just started in my job role this week I came across a couple of IT related issues this morning. I contacted Wavex Online Support and they acted swiftly and resolved both of my issues within minutes. The Support Engineer was very helpful and polite and I am reassured that if I come across any issues in the future, they will be rectified promptly.”

“My BIBA access disappeared and the IT Support engineer at Wavex fixed it within minutes, he was just very helpful and told me that he added a fixed to it so it doesn’t happen again.
So I was very happy with the outcome.”