- Description:
- Interactive is one of Australia’s leading managed IT services provider. We are the supplier of choice for critical Cloud and Managed Services, Data Centre, Business Continuity and Hardware Maintenance for more than 2000 of Australia’s most successful corporations. Our reputation for excellence is built on best-practice methodologies and processes and our team of more than 400 staff are focused on making our customer's businesses better through the delivery of innovative and effective IT services.
Interactive is a BRW Top 500 Privately Owned Company and is 100% Australian-owned. We are a multi-award winning service provider as well as Quality ISO 9001 certified, Security ISO 14001 certified, and Government Cloud Supplier accredited.Global100 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Interactive demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
City of Port Phillip
The City of Port Phillip, operating from the heritage-listed St Kilda Town Hall, faced critical infrastructure risks as […]
Hollard Insurance
Hollard Insurance, one of Australia's largest general insurers, faced an urgent data centre migration after their […]
Fletcher Tech
Interactive’s single point of contact provides unparalleled support and flexibility for FletcherTech.
- Services:
- Virtualization, Azure, Backup & Recovery, Cloud Migration, Colocation... and 14 more
- Partnerships:
- VMware, CA, Cisco, Citrix, CommVault, +6 […] more
- HQ:
-
Port Melbourne, Australia
Branches: Auckland and 6 more - Tel:
- 1300 669 670
- Website:
- Visit Website
“For us to be able to work with somebody, we actually have to be able to associate with them and feel that we are getting looked after. So, that’s the same thing with the Interactive environment; they know our business, we can talk to them and we’re not just a customer or number. The working relationship we have with Interactive has been good, and that’s what’s allowed us to continue to utilise them going forward.”
“Interactive took care of everything and the migration was seamless. The team deployed the infrastructure very efficiently and transformed our digital capabilities faster than we expected.”
“Interactive’s networks service is far superior to any provider I’ve experienced in my 25+ years in IT. It has also been considerably more cost effective for us. At one site we went from 30Mbps to 500Mps, and it costs us less. Interactive’s team has made this entire project a breeze. They are an incredible team of experts who know exactly what they’re doing. They’ve provided a hassle-free delivery ahead of schedule, making my life stress-free during a major transformation project.”
“Although we work across a wide array of industries, we do view ourselves as specialists. In a rapidly evolving technological environment, it becomes difficult for medium-sized providers to remain agile. In partnering with Interactive, we had found a support system that understands our offering perfectly, and shares out commitment to excellence. Working with a trusted brand like Interactive is important to Communicat because it ensures we can continue to deliver high-quality, innovative solutions while staying adaptable and responsive to our customers’ needs.”
“We transitioned our BPM Automation platform, docs2me, from public cloud to private cloud with Interactive. This shift gave us full control over tenancy, workload management, and access. Since partnering with Interactive, the platform has doubled its customer base, and their hands-on approach helping us architect a better backend design has been crucial. It wasn’t just about moving to a Private Cloud, but also about the engineering, architecture, and support services they provided. The move has helped us navigate the hybrid cloud landscape more efficiently than we could have on our own.”
“Connectivity is critical to the operation of our business. We needed a system that would support different hardware lifecycles across individual businesses. Interactive offers superior service and value by delivering individual service-level agreements to each of our business divisions. Their knowledge and service are excellent, and the staff go above and beyond to meet our needs.”
“Interactive performed some IT discovery work for us which provided clarity around the challenges and requirements of our environment. Once our MSP announced it was discontinuing its cloud services, it was clear we needed the support of experienced engineers, architects and technicians. Interactive worked diligently alongside us at every turn, offering support throughout the project”
“IMCD has always placed high expectations on service providers, but in turn we consider our providers partners in delivering our business solutions. Interactive has given us excellent system reliability and the flexibility to up-scale solutions and meet our growing needs.”
“Interactive is incredibly efficient and the support team is really fabulous. We’re a small organisation, but Interactive is always professional and friendly; they make us feel like we are as important as any of their major players.”
“We were impressed with how Interactive understood our business, and they immediately came to us with a better service level agreement than our previous maintenance provider. We went from a 24 hour turnaround time, to two hours, and at half the cost!”
“What made it easy to work with Interactive is that they were quick to understand our business. I had a good idea of what I wanted and Interactive got involved in helping me support my IT strategy. They were able to provide a really supportive and flexible approach in building a service level agreement to suit exactly what I needed.”
“Interactive has responded to our business needs - it is small and local enough to care about our business and provide an outstanding personal service. But it also has the years of industry experience and the high calibre of staff to respond to the demands of our business.”
“Our business relies on core IT systems to operate, and we needed a partner like Interactive that we trust and can rely on. Even when we have called the engineers out at 2am to replace a failed disk controller, they still had the server back up and running within two hours.”
“The cloud-based solution Interactive designed for us precisely meets our needs and is an extremely cost effective way to go for our size of organisation.”
“It’s reassuring to know if there’s a problem, we have just one number to call and are guaranteed an engineer will respond within ten minutes. What’s more, we are provided with a dedicated engineer who knows our site and is familiar with our set-up and business environment.”
“Interactive is reliable to the point that I don’t have to talk with them. They were able to pick up our business quickly and we can relax knowing we have professionals providing our infrastructure. It is a weight off my mind and my people’s workloads.”
“Interactive offered the best facilities we’d seen by far; it’s a relief to know they are well-equipped to support our business and relocate our IT team in an emergency.”
“The flexibility we are given with Interactive to tailor an agreement to the way our organisation works is what has ensured such a long and successful supplier relationship. That, combined with the superior customer service and top-class facilities they offer.”
“What I want is the stuff to work. Interactive is my partner in that. They’re helping ensure that my business is always up and able to do business…The Interactive hosted exchange system has enabled my IT team to focus on those things that really matter to the Imperium Capital Group and its customers.”
“We chose to do this with A1 as we have had an existing partnership for years now at Peasy, and data security is everything to us. Nothing is more important than that, so trust is very important for us. The project was delivered timely and in a lot of detail and depth. It works with us intelligently every […] Read More
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