“The support team at Principle Networks is in constant communication, keeping us updated on network health and proactively alerting us to potential network issues. This means that problems are now resolved before they have even become a concern for us. Patching is carried out swiftly within 24 hours of vendor release, meaning that our infrastructure is always up-to-date from both a continuity and security perspective.”

“We wanted to create a service that would be a beacon within the public sector. We want others to look at us and think that’s how you deliver ICT and digital transformation. Working with Principle Networks will help us achieve that goal.
The clarity and speed in which Principle Networks can diagnose problems has been critical for us. Their knowledge of our network is a powerful tool, as their engineers see things we might not. They’ve become an extension of our team and add value to the service.”

“We were aware of the size of the problem. Transitioning from legacy systems to the cloud required the support of an expert partner. Principle Networks understood our challenges and the direction we wanted to go. Their guidance was invaluable.
It was a big decision to redesign our network infrastructure, but we’re reaping the benefits. There’s been a significant reduction in downtime and spending on legacy technology. We have an agile, scalable network that enhances the end-user experience.”

“I’ve worked with some of the people at Principle Networks in the past and it always helps when you know and trust the people delivering the service. I was most concerned about the migration but needn't have been, they took care of everything. The team went above and beyond to ensure every aspect of the migration went to plan. Even when we threw in the voice migration at the same time and needed them to adapt to some of the changes we needed, they just dealt with it. As a business, we feel very comfortable that we've found the right technology partner to support our network.”

“We initially engaged with Principle Networks on a token based ad-hoc support model to help with resource. We found their response times & technical expertise to be far better than I have experienced with other IT support companies offering response SLA’s. When my Cisco support contract ended it was an easy decision and a simple transition to Principle Networks. It gives us confidence knowing the network infrastructure is fully supported and taken care of. This gives my team time to focus on more strategic tasks, helping me deliver on my IT strategy to provide as much value to the business as possible.”

“Principle Networks go beyond providing technical solutions. From the moment we started the different projects, the team understood our needs, and they weren’t at all phased by the scale of the transformation. They understand that any new IT platform must support long-term business objectives to deliver value, and that’s exactly how we approached it.”

“Working in true partnership, the level of clarity on the solution and the rationale behind the recommendation, including the comparison to the alternate options, gave immediate confidence forming the basis for a frictionless case for investment leading to a strong implementation.”

“As soon as we met the team from Principle Networks, we felt confident they were the right fit for us. They understood our challenges and the importance of the services we are trying to deliver.”