“We approached various Office 365 providers, but the solutions for exporting and importing mailboxes proved too complex. However, when we discussed migration options with Cobweb in 2018, they came up with a very straightforward proposal that was simple to understand. The move to Office 365 took place in January 2019, with all 170 employees now migrated, and core applications used throughout the business, and with the use of OneDrive and shared documents gradually rolling out company-wide.
The ability to share files in One Drive is very nice functionality, particularly the ability to make documents available to external parties for a limited time. It’s much more efficient than trying to maintain users and passwords. This is a key aspect of our work - the sharing of data outside the company, and it’s essential that we’re able to control access to it.”

“The state-of-the-art infrastructure that Cobweb offers us means we have all the technology we need without the costs. Plus, we have peace of mind in knowing that service provision is covered by Cobweb’s service level agreement.
We know exactly what our costs are each month and have not had to invest any of our capital expenditure budgets on computer infrastructure. As well as proving to be cost-effective, it has helped us to boost our productivity.
The Managed Server provision also gives us the flexibility needed to support the company’s growth. The availability of immediate upgrades by Cobweb to the service with more processors, memory or disks as required, is extremely useful as we can continue to add further clients without delay.
Security is an important issue for our business and the inclusion of a shared internet security infrastructure requires expert and knowledgeable staff and systems. As RiskBusiness is not an expert in internet security, we know we can always rely on this being part of the overall Cobweb service.”

“As our company grows, so do the number of email accounts required and with that comes the problem of spam, Cobweb’s Microsoft Hosted Exchange service which includes MessageLabs Anti-Spam service
provided us with the level of protection we wanted. In my view, email management and all that comes with it is something best outsourced and dealt with by a dedicated and experienced IT partner.”

“I had no direct experience of Office 365. I realised that the move would mean lower costs, and the idea of having licensing and mailboxes wrapped together was particularly attractive. But, it was still an unknown quantity.
Arlington has been with Cobweb for four years, and my relationship with Cobweb dates back to 2006. Going with Cobweb put me at ease. With Cobweb’s reputation, we were naturally drawn to looking at upgrading with them.”

“The support options offered, and the general customer service delivered by Cobweb were reasons for selecting Cobweb for email provision in the first place. Their Premium Support package for Office 365 gives us precisely the coverage and peace of mind we were looking for.
Our franchise stores operate unsociable hours, and so Cobweb’s 24*7 support means we can call on support when we need it.”