“ramsac has placed the resource and capabilities of a large organisation IT department at our immediate disposal. We continue to have a lot of new developments happening right across the market and ramsac’s support at a strategic and operational level plays an important part in this growth.”

“ramsac’s strength lies in following up on all support requests, network issues and development requests, and this has ensured that no task, however small, is allowed to slip through the cracks. The team are communicative, pleasant and above all, productive. We have been impressed by their perseverance to get to the bottom of issues, regardless of how obscure they may seem initially, as well as their professional representation and efficient interaction with our global networking providers.”

“As a company they are very commercially aware when it comes to providing IT support. ramsac explains IT in clear English, taking away the stress of dealing with our systems and needs. We actually think of the ramsac team as our IT department rather than as a supplier! We were also very impressed with its performance as a business its self. Having grown and moved to a new office, we feel that ramsac is a stable and reliable partner with which we can work and trust.”

“We operate on a monthly retainer with ramsac, which I feel is good value, especially when contrasting this with the cost of employing our own specialist IT manager or IT department, and I feel that we get the best of both worlds. They have certainly added value to our business and I trust them.
I meet with Robert every quarter to discuss current IT issues and to ensure everything is working on both an operational and strategic level. The relationship between ramsac and Perry Hay & Co is successful and reflects the relationships we like to cultivate with all our clients and suppliers, based on mutual trust and loyalty.”

“We have confidence in our IT system and are reassured that a reliable and professional team are available to us if and when we need them. Any technical issues that arise are identified and dealt with swiftly, by an expert who knows exactly what we have, how it operates and the steps required to resolve it, with minimum or no impact on the business.
At each milestone in our growth ramsac has risen to every challenge we have presented them. We consider their guidance and support to be of intrinsic value and view them more as business partner than a service provider.”

“Having worked with ramsac since 2009, we knew ramsac was the obvious choice in making the migration to Office 365 a reality. They have a good structure and ethos and this has enabled them to maintain a good relationship with our charity by ensuring continuity in staff involvement. ramsac’s relationship manager has got to know our staff and our services and is aware of our specific needs, for example in relationship to costs and confidentiality. Our relationship manager was able to directly assist us in transferring away from our old system through conference calls to Microsoft and BT. He was also able to oversee – rather than dominate – the software we purchased. It was good to feel in control of the project and have ramsac’s expertise available at the same time.”

“For the first time we were able to depend upon our IT systems to function without question. The server no longer crashes and it remains switched on 24×7. Working together with ramsac we now have a clear understanding of our IT requirement and the associated costs, enabling us to budget effectively and plan strategically.
On the rare occasion that an issue arises we are able to explain the situation to ramsac over the telephone and not be baffled by jargon or high cost solutions.”

“ramsac gave us insight into what needed actioning urgently as well as identifying the future requirements. They indicated these with a ‘red, amber and green’ colour system which made it clear what needed attention immediately and what could be put on hold for future projects.
All projects are structured and documented so that everybody knows what needs doing and at what point. I would recommend ramsac to anyone due to the professionalism that ramsac deliver every time we deal with them.”

“ramsac have always provided a great project team, who attend site and talk through all the requirements of each project, in language I can understand and are really great at keeping me up to date on actions and issues throughout the project.
I really appreciate the relationship built with our technical consultant, Andy, together with the support of our relationship director, James, who always strives to find either the best solution or to address any queries we have. I would definitely recommend ramsac to other companies.”

“ramsac has the expertise to be able to oversee the integration of different technologies, allowing us to pick and choose off-the-shelf solutions which give us exactly what we need, wit ut the considerable costs of having bespoke software developed especially for us. We trust ramsac as our IT partner, they offer a well-targeted and costeffective alternative to a big in-house team and we would recommend them to any small business with similar IT needs to us.”