- Description:
- CyberOne is a Microsoft Security Solution Partner and member of the Microsoft Intelligent Security Association (MISA). We deliver one of the UK’s most advanced AI-augmented Managed eXtended Detection & Response (MXDR) services, recognised with Microsoft-verified Managed XDR solution status, enabling organisations to move with confidence from risk to resilience. Powered by Microsoft’s market-leading security technologies and realised by CyberOne’s accredited experts, we help businesses anticipate and contain modern threats so they can thrive.
With 24x7x365 Global SOC coverage, NCSC accredited Cyber Incident Response, CREST SOC and Penetration Testing accreditations and guaranteed SLAs, CyberOne combines Microsoft Security with expert consulting, professional and managed services to protect operations, achieve compliance and build lasting resilience.20+ SME LE ISO 27001- Services:
- Identity Management, Microsoft 365, Managed IT, Azure, Backup & Recovery... and 5 more
- Partnerships:
- Zscaler, SentinelOne, Microsoft, Meraki, Fortinet
- HQ:
-
London, United Kingdom
Branches: London - Tel:
- +44 (0)3452 75 75 75
- Website:
- Visit Website
“Today’s students quite rightly expect always-on performance; however, with most of them now using around three devices concurrently, we’re effectively dealing with the challenge of supporting upwards of 75,000 user devices.
Working with Comtact Ltd., we’ve been able to keep on refining our infrastructure monitoring approach and are now proactively watching for outage events so that we’re ready to provide the kind of immediate real-time responsiveness that helps us guarantee uptime.
For Plymouth University, effective service management is all about mitigation of risk, and Comtact has been instrumental in helping us to shape our NOC Culture – ensuring that we’re in a position to react much more quickly when issues arise.
Universities are one of the most demanding IT infrastructure environments, so it’s been particularly important for us to take advantage of Comtact’s proven NOC expertise to help us really track all the key performance elements that go towards creating a best practice Student IT Experience.”
“The team on the helpdesk are fantastic, luckily we don't have many issues but when we do have a problem they solve it very quickly.” Read More
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