“Tyre Stewardship Australia has partnered with Otto IT across a broad range of IT, security and Microsoft 365 initiatives, and we value their structured, responsive, and security focused approach.

Otto IT has supported TSA through complex work including ISO27001 accreditation, SharePoint and Microsoft 365 migrations, ongoing managed IT support, security awareness training, incident investigation, and multi‑party technical coordination with third party providers.
Their team works closely with our internal stakeholders and external partners to ensure issues are clearly explained, risks are managed, and outcomes are delivered efficiently.

We particularly value Otto IT’s proactive communication, willingness to collaborate across vendors, and their strong focus on information security and governance aligned practices. They operate as a trusted partner rather than just a service provider.”

“Given the complexity of the HUB migration, I was very impressed that the whole Otto team was able to assist, whilst catering to our lower technical knowledge to achieve the desired outcome. The Otto team have been very good at addressing issues when we raise them.”

“Great job Otto, on the rebuild and deployment of our laptops. Effective, efficient and great communications.”

“The transition to Otto was surprisingly easy. I expected friction, but it felt like they’d already been part of our team for years.
Otto didn’t just fix our IT, they gave us confidence. It’s like having a tech partner who actually listens, understands, and delivers. I wish we’d made the switch sooner.”

“Amazing IT Service, very happy!”

“Thank you - my IT issues are always resolved so quickly!”

“A big thank you to the Otto team! Always work with patience and persistence to ensure our issues are truly solved, really appreciate you!”

“Otto are always very helpful in ensuring that I have access to what I need. They go further, taking the time to guide me through other applications for future concerns.”

“Partnering with Otto IT for our recent penetration testing remediation was a decision that yielded excellent outcomes for ERH Refrigerated Transport.
Their assistance in the remediation of identified vulnerabilities was nothing short of exemplary. Otto IT swiftly and effectively implemented the recommended actions, bolstering our security posture and reinforcing our confidence in maintaining the integrity and safety of our data.

Their seamless approach to remediation underscored their commitment to providing high-quality service and ensuring our systems are protected against potential threats.

We highly recommend Otto IT for their professionalism, expertise, and dedication to cybersecurity excellence.”

“Top team of people to work with. If you want your network to be safe and working with awesome up time, these are the guys you need.”

“Turnaround within 24 hours, kept abreast of progress all along the way, and a personal phone call to me when completed and before closing the ticket. This is what I expect from a customer and service oriented company. Thank you Otto IT.”

“Thank you very much for getting back to me promptly and clearly explaining and solving my issues. The team was professional, friendly, and efficient, which gave me real peace of mind. I really appreciate the excellent service and wouldn’t hesitate to recommend them to others.”

“Otto IT was extremely professional and completed the required work quickly”

“The team did an amazing job with what was a tricky task. They were committed and creative in their approach and exceeded expectations. Well done!”

“Fixed the issue and provided the root of issue so I can understand where it comes from. Clear and simplified instructions. Thank you Salvador and OTTO team”

“Otto IT implemented a VOIP system into our business which significantly increased the flexibility of our working environment. Communication within our team and with our customers has improved dramatically after the rollout of our VOIP System.”

“Mt Hotham originally engaged Otto IT for level 1 IT support to assist with technical issues across the organisation. Their ticket system works well, and staff are responsive. Due to internal unforeseen circumstances, Otto IT were asked if they could step that up to full IT systems maintenance, cybersecurity assessment against the essential eight and a complete rebuild of a bespoke app that was built in house that no one could operation. The team continually deliver and protect our systems and applications and increased functionality across many systems.

The team at Otto are professional, respectful and know their business well. I would highly recommend Otto IT.”

“Otto IT helped us to reduce our reliance on physical infrastructure, and move to a Cloud based system. The new systems have saved us money, and improved reliability across the business. I would recommend Otto IT to any company that is looking to modernise their systems and technology.”

“Excellent process in getting IT issues checked, explained and resolved. Thank you”

“The team at Otto do a fantastic job at completing our requests in a timely, careful and professional manner. It's so nice to know they've got our backs when it comes to anything business support related.”

“Working with Otto IT has been a true partnership. They understand our organisation, our people, and our goals. Whether it’s day-to-day support or complex projects, they always deliver with professionalism, clarity, and care. We trust them completely with our technology.”

“Otto IT sorts out any issues straight away, so they are just good to deal with. They get things sorted and nothing is too much of an issue. They are just easy to deal with. I put a ticket in or email or call them and they handle things straight away.”

“Otto IT do what we need them to do. They are always responsive when we require IT support, as in they are very reliable. If we have an issue with a PC or anything urgent to our work practices they get onto it straight away. They understand the urgency of our issues and they are quick to respond and get things fixed.”

“I would recommend Otto IT as I am happy with the service they provide, especially from the account manager. He understands our business. He understands what needs to be done and works with us to do it. Also, the new lady in Frankston has been helpful. She helps with the projects and lets me know how they are progressing with the ticketing system.”

“Collaborating with Otto IT has been transformative for VAEAI by enhancing our organisational cybersecurity, streamlining staff onboarding, and aligning our IT framework with business objectives, ultimately boosting productivity and fostering an engaged work environment.”

“Partnering with Otto IT has revolutionised our device management and security at Network Pacific Strata Management, transitioning us to Azure Intune, which streamlined our authentication and policy management, enhanced system reliability, boosted security and compliance, and achieved significant cost savings.”

“Otto IT has greatly enhanced our operational efficiency with their expert desktop and ERP support, and their integration of IoT sensors has optimised our manufacturing processes. Their professionalism allows us to focus on our core business, making them an indispensable partner in our growth.”

“Partnering with Otto IT has transformed Heathcote Health by seamlessly integrating more than 50 new devices into our infrastructure, ensuring minimal disruption and enhanced technological capabilities, while setting a new standard for IT management. We look forward to future collaborations, confident in improved efficiency and reliability.”

“Partnering with Otto IT has significantly bolstered our website's security by migrating to Azure App Service and replacing GravityForms with TypeForm, enhancing data protection, scalability, and cost efficiency, while aligning us with industry standards for future innovations and reliable performance.””

“Otto IT has been a fantastic partner for Johnson Partners Pty Ltd, especially as we transitioned from our old server setup to using SaaS applications like Xero. We realised that our reliance on server infrastructure had reduced significantly, so it was time to decommission our old hosted server. Otto IT expertly guided us through this change, moving everything to Azure, which not only made our processes smoother but also helped save on costs. They ensured the transition of our data to SharePoint, simplifying our storage and cutting costs further.

The Otto IT team was impressive with their detailed approach from the get-go, right through to the final stages. They managed everything, from setting up our Azure network to making sure all our applications were running smoothly after the move. Their support didn't end there—they provided excellent help and training for our team, making this transition easy and stress-free. Now, with secure remote access set up, we have greater flexibility to work efficiently from anywhere. We're truly grateful for Otto IT's expertise and support in helping Johnson Partners operate at its best.”

“Partnering with Otto IT has been a transformative experience for us at Half Dome as we set up our new office space. The modern workplace desk setup they've provided is perfect for our needs, offering flexibility with both hot desking and permanent desk options. The sleek design fits beautifully with our brand's look and was super easy to implement. The organised numbering system and smart use of screen support have streamlined our workspace management, keeping the office neat and professional without the distraction of messy cables.

In addition, Otto IT has significantly upgraded our meeting rooms with user-friendly technology solutions. Our boardroom is now equipped with advanced audiovisual systems, making meetings and presentations more efficient and hassle-free. The smaller meeting rooms are also now well-equipped for seamless video conferencing. Otto IT’s comprehensive IT, Cybersecurity and AI solutions have undoubtedly enhanced our operational productivity and work environment.”

“Partnering with Otto IT has revolutionised Merri Outreach's IT Support Service's operations, enhancing efficiency and security, allowing our team to focus on service delivery without tech disruptions, and setting us up for continued success.”

“We began our partnership with OTTO IT when they were just a small team. Over the years, their exceptional advice, help, and support with our IT systems have been invaluable. Watching our companies grow together has been wonderful, and we see the OTTO Team as partners, not just vendors.

By transitioning to Azure, we've reduced unnecessary costs and enhanced efficiency across our network. OTTO's strategic approach has optimized our data management, providing us with better insights and business intelligence. Their expertise has given us a more flexible and scalable IT setup, simplifying our processes and enabling us to focus on our core business without IT concerns.”

“At Redeema we rely on trusted partners especially when it come to IT. Otto IT have alway Ben able to respond and solve our problems in a quick and efficient manner. They have been great to work with.”

“At Vative, we rely on operational efficiency to deliver value to our clients, and Otto IT has been an integral partner in helping us achieve this. Their expertise in solving complex IT challenges and their unwavering commitment to service excellence have been instrumental in our business operations.

Otto IT played a critical role in supporting our cloud migration, ensuring the process was seamless and aligned with our operational goals. Their ability to quickly resolve IT issues and provide strategic solutions has significantly enhanced our efficiency and effectiveness. With their support services, we’ve been able to focus more on our core objectives without being hindered by technical roadblocks.

The team’s responsiveness, professionalism, and problem-solving capabilities make them an invaluable partner. For businesses looking to streamline their IT operations and embrace transformative technology, we can’t recommend Otto IT highly enough.

Theo Pappas
CEO, Vative”

“Otto IT has been an exceptional IT partner for Independent EQ, delivering exceptional IT support and services with a human-first approach. Their team is highly responsive, professional, and always goes above and beyond. They truly understand the unique needs of our business and have consistently provided solutions that align with our goals.

Their ability to simplify complex technical issues and communicate clearly has been crucial for us, enabling our team to stay focused on what we do best. Otto IT has become an extension of our team.

If you’re looking for a reliable, proactive, and people-centred IT partner, Otto IT comes highly recommended.”