- Description:
- At IT Total Care, we empower small to mid-sized businesses in the San Francisco Bay Area with reliable, end-to-end IT support that grows with you. Since 2001, we’ve helped organizations streamline operations, strengthen security, and scale with confidence—without the overhead of an in-house IT department.
What sets us apart? We're not just engineers—we're strategic partners. With over 20 years of hands-on experience, we proactively manage your infrastructure, protect your data, and ensure your systems just work, so you can stay focused on what matters: running your business.
Whether you're looking to optimize your tech stack, boost cybersecurity, or ensure compliance, we’re here to make IT simple, efficient, and cost-effective. Let’s talk about how we can support your business—today and into the future.25+ SMB upGrowthAction Signs
Here's how IT Total Care helped a local manufacturing business completely overhaul its IT systems.
Original Joe's
Here's how IT Total Care helped a legendary local staple quickly pivot during Covid.
CCA Mora
Here's how IT Total Care helped a local service business during a catastrophic failure.
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 14 more
- Partnerships:
- Microsoft, Kaseya, Datto, Apple
- HQ:
- Foster City, United States
- Tel:
- 650-352-6400
- Website:
- Visit Website
“Awesome company! They’re proactive, fast, and good at fixing issues on the first try.”
“Great experience!
knowledgeable and quick to reply to all questions”“We had a great experience working with IT Total Care. They helped us set up and optimize our systems so we’re no longer dealing with constant authentication issues or IT disruptions.
Brendan and his team are knowledgeable, responsive, and proactive, which has saved us a significant amount of time and frustration. Instead of troubleshooting tech problems, we’re able to focus on our business and our clients. If you're looking for dependable IT support, IT Total Care is a great partner.”“It makes a world of difference to work with a partner who understands both tech and medical. I only wish I had discovered them much earlier”
“Fast, actually helpful support. Highly recommend!”
“As someone in the dental industry it’s vitally important that we have reliable IT. Brendan and his team have been great at setting up our systems & processes, proactively addressing issues, and being quick to respond. I’m very glad we found them!”
“IT Total Care provides awesome support for our startup. I appreciate that they're fast to respond and when they can't jump on something immediately they communicate why and when they'll be able to support (it's always a reasonable timeframe). They've saved me and my team an ungodly amount of time dealing with IT issues!”
“Best support! Not only do they problem solve, but they do not make you feel dumb doing it. I can have any one of my employees open a ticket and the process remains smooth. Cant recommend them enough.”
“IT Total Care handled the IT due diligence for me on a 50-person business in the SF Bay Area. As a searcher, getting their guidance and being able to leverage their deep expertise in IT infrastructure, tech debt, and cybersecurity was incredibly helpful!”
“I could not be happier with this company, we recently moved our entire server for our 25 person firm over to them and they have been responsive, professional, and their prices are very fair. Looking forward to a long relationship with this company.”
“Good Service!”
“We've worked with IT Total for years and they always come through. One year i was on vacation in Hawaii and Brenden stayed up late to help me get into my computer. They have always supported us very well.”
“Brendan has proven once again to provide excellent and professional services.”
“IT Total Care has been an awesome partner for us. I'm consistently blown away by how helpful and hands-on their team is…especially over the past several months.
They’re the real deal.”“Brendan has been our go to person for every IT need for 5+ years. He is amazing, responsive, knowledgeable, and has solved every problem/challenge we've faced. I cannot say enough good things about IT Total Care and their client management. It is extraordinary.”
“IT Total Care has been great to work with. They helped transition us from a legacy on premise server to the cloud and made the process seamless.”
“I’ve known Brendan for years, and I can vouch for his integrity and leadership. I was really excited to see the company he’s built reflects his values - reliable, responsive, and high-quality service. My wife and I are big fans of his work and service!
Thank you again!”“We needed help with everything - backups, compliance, even basic setup. IT Total Care laid out a clear plan and kept us updated at every step. They're now our go-to for everything tech-related.”
“Mitch and Anthony are both amazing. Clear communicators, smart problem-solvers, and never pushy. Just a genuinely helpful team.”
“I was fortunate enough to have a friend recommend Brendan and his team, and I couldn’t be happier. They provided reliable IT solutions quickly and effectively. It’s clear they’re true pros who genuinely care about delivering top-notch service.”
“I don’t usually write reviews, but the service here is just different. Mitch even caught a security issue in our router setup that none of us were aware of. We avoided what could’ve been a major vulnerability.”
“Great service! Brendan did a fabulous job on my work laptop! Resent the password and installed Windows 11 and all remotely. Great work Brendan, thank you and to all the team at IT Total Care!”
“Our company went remote-first in 2022, and we had no idea how to manage permissions and access across the team. IT Total Care built us a secure system that works no matter where our employees are logging in from. They are hands down one of the best vendors we work with— could not recommend them more!”
“Brendan runs a tight ship - the engineers are punctual, professional, and always follow up. We had issues with managing our devices and security permissions and they used their skills and processes to get everything under control.”
“IT Total Care has been an incredible asset to our organization — consistently fast, exceptionally friendly, and very fair. Their responsiveness, professionalism, and genuine commitment to service excellence make them the ideal partner we didn’t know we were missing but are now grateful to have.”
“Thanks Brendan and team. Our transition to Microsoft went smooth.”
“IT TOTAL CARE excellent customer service, experienced and knowledgeable technicians had my issues resolved in a timely manner THANK YOU Brendan for your continued support”
“We’ve been working with IT Total Care since early 2023. Every engineer I’ve interacted with - Anthony, Mitch, and Brendan - has been professional, knowledgeable, and kind. And Peggy? An absolute gem. She makes scheduling and logistics a breeze.”
“I reached out to IT Total Care after another owner recommended them. I had a migration that went sideways with another vendor. Brendan’s team got it sorted with zero data loss. Will definitely use them again!”
“They're our secret weapon. Total lifesavers.”
“Great and efficient services rended!”
“IT Total Care is an incredible organization with incredible leadership. They rapidly and efficiently help customers wherever and however they can!”
“High quality service and reliable, which were the two most important criteria. 5 stars.”
“I've worked with many MSPs over the years, and IT Total Care stands out. Brendan and his team don’t just fix problems — they anticipate them. Their proactive support has saved us time, money, and many headaches.”
“As a small business, we often relied on our staff to take care of computer issues as they came up. The result of this however, is that we were often times reacting to the problems rather than getting ahead of them.
One day a problem arose but no-one on staff knew how to rectify the issue. We reached out to IT Total Care who immediately jumped in to help us out!
Moving forward, we’ve decided that the folks at IT Total Care are much more of a proactive and effective way to help us out and we’re extremely happy to have partnered with them for the future. + our staff can remain focused on their day to day tasks!”“We were experiencing network issues on our Meraki setup and couldn’t figure out why users were being disconnected whenever new users joined the network. IT Total Care stepped in, specifically Brendan and Mitch. They conducted a thorough review with us, and quickly identified the root cause. They then helped us configure VLANs to ensure users were correctly segmented, and they also isolated our guest network to prevent further disruptions. Throughout the process, they were professional, kind, and highly knowledgeable. I highly recommend IT Total Care. They really know their stuff and they are very reasonable on pricing, especially compared to other MSPs I have worked with in the past.”
“IT Total Care is awesome.
Incredibly responsive, knowledgable, 1 call resolution. Brendan was the epitome of professionalism.”“IT Total Care always comes up with well thought out and effective solutions to my computing issues. Drawing on their expertise, they are able to get me back to work quickly.”
“I cannot say enough good things about IT Total Care. They have been our IT service provider at New World Machining for a several years now and the attention we receive is always prompt and efficient, we highly recommend them!!”
“Always professional, quick response and very nice. While Tony is the best, I would say all the IT professionals are excellent. I highly recommend this company.”
“Absolutely wonderful service. Quick, fast, & resolved. Thank you so much!”
“Very quick to respond and problem resolved instantly! Thank you!”
“Brendan is so helpful. He is very patient and a great listener, resolved issues quickly.”
“Best service I have experienced !!! Thorough, professional and listen to the clients needs and creates successful solutions. IT Total Care are committed to each call and challenge.”
“As a small business owner, hiring IT Total Care was a much better choice than having my own IT department. Their price was very economical and they provided protection for my network as well a backup for my data if my server crashed. However, this was just a little of the services that they provide because I was informed that they also provided server support as well as desktop support. The staff was courteous and friendly and I recommend IT Total Care for business owners working in San Francisco.”
“Your service was really helpful. You always provide great service. Thanks a lot.”
“Initially IT Total Care took care of my servers since I don’t currently have an IT technician and they’ve done a good job of it. However, what really made them shine was when I consulted them to install VoIP in my establishment. After the installation, my VoIP worked like a charm and there were no hiccups to it. So if you have an IT problem you consult these guys, they really know what they’re doing and they don’t waste time.”
“My company initially decided to install a VoIP line so that we could better communicate with other business when conducting transactions. However, setting up a system without an IT department was somewhat foolish, so we contacted IT Total Care for an RFP. They proposed a very practical solution to our issue. Moreover, it was quite economical compared to our initial idea of how much it would cost. After a quick installation we were up and running efficiently.”
“We found Miles Technologies back in November of 2014. They understood the urgency of the constant support we need literally 24/7, and at times, from international locations. The team at Miles quickly assembled the “IBF Tech Team” and together “my” team came up with a game plan to get our network systems […] Read More
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