- Description:
- After around two decades in the business, our customer list spans the public and private sectors in both New Zealand and Australia. We provide bespoke ICT solutions for a wide range of organisations.
Established in 2005, Telesmart principals Ross Lynch, Geof Robinson and Nigel Barker saw the need for more customer focused end-to-end telecommunication solutions for Australasian organisations, focusing on customer outcomes.
By 2009 Telesmart had made its way to 4th place in Deloitte's Fast 50, staying in the Asia Fast 500 for the next four consecutive years.
Since then Telesmart has grown significantly, but our mission has not changed. Our dedicated team of industry professionals are located across Auckland, Wellington, Hamilton and Christchurch, delivering best-practice managed ICT solutions.20+ SMB SMEAccess Community Health
Healthcare providers like Access Community Health need convenient and autonomous access to data, diligent security, and […]
First Credit Union
When First Credit Union approached us, their existing Contact Centre and Phone solution was at the end of manufacturer […]
Nelson College
As the oldest state secondary school in New Zealand, Nelson College has an impressive heritage. However, it was also […]
Beef + Lamb New Zealand Limited
As Beef + Lamb’s operations have expanded, so have their technology needs. When searching for help with their IT […]
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Colocation, Cybersecurity... and 12 more
- Partnerships:
- Extreme Networks, Microsoft, Juniper, Cisco, ConnectWise, +2 […]
- HQ:
-
Wellington, New Zealand
Branches: Auckland - Tel:
- 0800 835 376
- Website:
- Visit Website
“I am so pleased to have a partner like Telesmart helping to support our business IT needs. Last year they helped us achieve our goal of moving to the cloud, so we are no longer reliant on on-premise infrastructure. It has meant through COVID-19 we have been able to continue with business as usual from our homes, and stay in touch through Microsoft Teams, which has been a brilliant tool for our staff.”
“Telesmart have been very prompt and flexible during the Covid-19 period. Not only have they worked with us as a partner but also as an extension of our internal team.”
“Very impressed by the work the Telesmart team have done in getting Contact Centre for Microsoft Teams, Tendfor and Dubber up and running. Totally impressed with the cutover process and having it go so smoothly.”
“We are very happy we made the decision to work with Telesmart. They have been a friendly, proactive and responsive team, from sales and relationship management through to the technical team. Our experiences have been very positive, and we look forward to continuing to work with Telesmart to achieve our organisation’s technology goals.”
“In addition to Telesmart's competitive price, their excellent service and time spent thoroughly understanding our operations are where we saw real value compared to other providers.”
“Gore Health have been customers of Telesmart for around 4 years. The flexibility of their systems has allowed Gore Health staff to work remotely off site and the programming of such systems has been dealt with by Gore Health staff. The staff at Telesmart are always willing to help.”
“The pressure on businesses due to the lockdown from COVID-19 has been immense. I want to give kudos to the Team at Telesmart for all their help. OSPRI have had our Contact Centre Team operational from home supporting our Customers and with Cloud Calling for MS Teams enabled for the rest of our staff. The pace at which deployment occurred was exceptional, if you are not yet sorted I highly recommend you touch base with the Team at Telesmart.”
“When we made the decision to work from home, all of our staff were up and running instantly - and it's due to the technology from Telesmart. Our entire team is at home working seamlessly thanks to the Telesmart's hybrid work solutions.”
“I would like to say that working with Telesmart has been very beneficial to our organisation. They have a variety of products, are flexible to changes to support our business during this unprecedented time and have a knowledgeable service team.”
“Telesmart is a critical business partner for Access Community Health. They provide our end to end ICT solutions for our entire business throughout New Zealand. They have shown to be extremely responsive, solutions focussed and they are constantly looking at ways to enhance and add value to our business. Our business operates 365 days per year and Telesmart support crew provide great back up service when needed. Throughout the pandemic Telesmart have shown a flexible, collaborative and agile approach to supporting our need to work in a different way.”
“When it comes to using Teams for both telephony and digital education, Nelson College is ahead of the curve by adopting a truly unified communications platform. Their team has always been willing to explore the potential of new technologies ever since their adoption of OneNote in 2013, but their work with Microsoft and Telesmart is an example of how all schools - not to mention organisations - are going to connect and collaborate in future.”
“The collaboration with Telesmart has enabled us to extract more value from our Microsoft Licensing agreement. We've created a platform that gives the university the ability to adopt a modern workplace at a pace that is sustainable and meets our technology and organisational goals.”
“Cherwell and South Northamptonshire Councils engaged with Virtuoso on a number of technical projects as part of our wider transformation programme. This included a migration to Office 365 Exchange Online and a Datacentre migration, consolidating three datacentres.
Virtuoso proved to be very […] Read More
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