- Description:
- Charter Technology Solutions (CTS) is a leading managed IT services provider dedicated to empowering organizations across education, nonprofit, commercial, and public sectors. CTS is headquartered in Brooklyn, NY, but has a strong national presence. CTS delivers tailored technology solutions that enhance operational efficiency, security, and compliance.
CTS offers a comprehensive suite of services, including:
*Managed IT Services: Providing 24/7 support, co-managed IT, on-site assistance, end-user computing, helpdesk, network connectivity, managed security, and lifecycle management.
*Cybersecurity Solutions: Offering managed detection and response, security awareness training, incident planning, and policy development based on the NIST Cybersecurity Framework.
*Cloud... & Productivity Solutions: Facilitating cloud migrations, business continuity planning, and Microsoft 365 management to enhance organizational agility.
*IT Strategy & Consulting: Providing virtual CIO/CISO services, IT governance, compliance assessments, and strategic roadmapping to align technology with business objectives.
*Physical Security Solutions: Implementing access control, visitor management, and video surveillance systems to safeguard assets and personnel.15+ SME LE upGrowth EducationMSP Select USA 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Charter Technology Solutions demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
Ethos Classical Charter School
Ethos Classical—Liberal Education Rooted in Literacy & Creativity
A Charter School in the Bronx
With a Tight Deadline Looming, CTS Configures Hundreds of MacBooks During Summer Teacher Hiring Fair
Network of Charter Schools NY/CT
From Construction Zone to Connected Classrooms: How CTS Helped Expand and Build a Cost-Efficient, Fully Standardized […]
- Services:
- VoIP, Identity Management, IaaS, Hosted Exchange, Email Security... and 19 more
- Partnerships:
- Webroot, Adobe, Aruba, Cisco, ConnectWise, +12 […] more
- HQ:
-
New York, United States
Branches: Boston and 7 more - Tel:
- 1-866-399-3230
- Website:
- Visit Website
“CTS has demonstrated exceptional project management, skillfully coordinating our many technology initiatives while keeping timelines and priorities clear. Their team communicates consistently and effectively, ensuring that everyone stays aligned and informed throughout each phase of the work.
I have especially appreciated how they push my thinking as CEO—helping me distinguish what is realistic now, what requires long-term planning, and where we can pause on “wish list” items to stay focused on our highest-impact goals. Their guidance has brought clarity, discipline, and strategic direction to our technology efforts. For the most part, given the tight turnaround on our "asks," things were delivered on time if not ahead of schedule.”“Their project management has been top-notch. Response time was immediate, and remediation (if needed) was done in a timely, well-processed manner.”
“What stands out most about CTS is their combination of technical expertise and proactive collaboration. They not only delivered a robust IT infrastructure but also anticipated potential challenges and offered solutions before issues arose. Their responsiveness, attention to detail, and ability to tailor solutions to our specific needs made them feel like a true partner rather than just a vendor.”
“CTS was professional and delivered on time throughout the engagement. I was particularly impressed by their understanding of the unique needs of charter schools and their expertise with the complex E-Rate program.”
“CTS is supporting us with Tech Support, and they have been wonderful! CTS is very responsive and eager to support and help. They have very good project management and communication. Highly recommend CTS for this.”
“CTS has been punctual and collaborative. They listen and are capable. CTS's accessibility to collaborate in many forms, regular follow-ups, and customer service-oriented culture are impressive.
CTS has provided quality oversight of our network systems, which has been successful, including resolving some legacy issues. Our internal staff reports faster resolution times and appreciates the ability to call and get access to a roster of experts who respond swiftly. We no longer need to provide data about our assets because CTS has it all on file. Their billing and customer service are organized and punctual. Our large phone system upgrade is imminent and going well.”“CTS has been really involved with the architects and designers. They’ve been on site ensuring that everything is set up for our security and our IT systems.”
“They deliver on time and are responsive to our needs.”
“"Charter Technology Solutions has successfully met and exceeded our expectations."”
“They've done a terrific job communicating about the projects and timelines.”
“Their dedication to delivering high-quality results was evident at every step.”
“They're really a delight to work with.”
“What is most impressive is the high-touch care, attention, and values of their founder.”
“CTS has been a close partner in Classical’s mission for over 5 years. During that time, we have collaborated around improving our tech infrastructure, upgrading our devices for staff, and building out new schools. These projects need to be done right, the first time, and CTS has a spotless record on that front. Just as importantly, they guided us through the strategic planning process which gave us time and comfort to make the right decisions.”
“We brought CTS onto the team to help us think strategically about the type of technology infrastructure we needed to scale a network of schools. Each step of the way, they have been a strategic thought-partner as we anticipate the next stage of growth.”
“Net at Work has real-world business experience in the manufacturing sector that worked to our advantage. It’s not enough to be a product expert, you have to have industry expertise and the time, resources, and commitment to understand how the customer’s business operates. Net at Work's depth of […] Read More
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