- Description:
- VirtuWorks is a managed IT and cybersecurity provider headquartered in Miami. The company began in 1994 as G.I.S., Inc., a two-person start-up providing DSL internet to local businesses, moved into managing those clients' technology, and took the VirtuWorks name in 2010.
Today VirtuWorks has served more than 500 organizations and manages roughly 6,000 endpoints, with security tooling on every one. Average client tenure is over six years, and about a quarter of clients have been with the company more than a decade.
Certifications and partnerships: ISO 27001, ISO 20000 and ISO 9001 certified, audited every year by NSF ISR. Microsoft Tier 1 Cloud Solution Provider. Veeam Cloud & Service Provider. BBB A+ accredited.
Team: 30 in-house engineers and 10 developers... who build the VirtuWorks management platform. All engineers are US-based staff. The 24/7 helpdesk and security operations center are run by VirtuWorks' own certified staff, not outsourced.
Service: 24/7/365 coverage, with a one-hour response for urgent issues under a published SLA. Pricing is per user, per month, published on the website. No long-term contracts; either party can cancel with 60 days' written notice. Onboarding averages about 60 days.
Services: fully managed IT or co-managed IT alongside an internal team; managed detection and response on Microsoft Defender XDR; Microsoft 365 and Azure management; backup and disaster recovery; security awareness training; business VoIP and Microsoft Teams Phone; compliance support for SOC 2, HIPAA, GLBA, NIST and CMMC,including audit evidence and security questionnaires.
Best fit: Microsoft 365-based organizations in regulated industries, including law firms, accounting practices, healthcare, property management, real estate, construction, and financial services, that want one accountable provider for IT and security. Serving South Florida on site and clients nationwide remotely.MSP Select USA 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on key areas such as cybersecurity, support, infrastructure, and the strategic application of AI to enhance efficiency. Being selected demonstrates Virtuworks's exceptional capabilities and their ability to exceed customer expectations.
- Services:
- VoIP, Hosted Exchange, GCP, Email Security, Dynamics 365... and 26 more
- Partnerships:
- Zerto, HP, Google, EMC², Duo, +19 […] more
- HQ:
- Miami, United States
- Tel:
- 3052650447
- Website:
- Visit Website
“I'm impressed with Virtuworks' response time on Microsoft Teams.”
“Virtuworks' efficiency and ability to deliver an amazing outcome were impressive.”
“I'm impressed with Virtuworks' customer service.”
“Their support is unmatched.”
“They were super knowledgeable.”
“Virtuworks' attentiveness, speed, and quality were remarkable.”
“The team is very responsive and meets all of our deadlines on a regular basis.”
“They provide us with one-on-one service when we need them”
“They never treat us like just another support ticket. Virtuworks genuinely cares about our business, anticipating problems before they happen and treating our systems with the same care as their own.”
“Virtuworks' responsiveness is impressive.”
“I'm impressed by their expertise; they have very capable employees who can complete any task.”
“We're never waiting too long for a response or a solution.”
“Virtuworks provides our company with the IT product support and cybersecurity we need”
“They do whatever they can to make any situation right.”
“They make us feel like we’re their only customer.”
“For 15 years, VirtuWorks has been more than an IT provider to us. They've been a true partner. They
understand our business, they protect our data like it's their own, and they've earned our trust time
and again. Accounting is not a place to experiment carelessly with new technology, so when we
decided to bring AI into our department, there was no question who we'd trust to do it. VirtuWorks set
up Claude the right way, with security, single sign-on, and a clear AI use policy from day one, and they
keep showing up every month to help our team get better at using it.”“We haven’t had any issues on our servers and clouds, I have to give them a lot of kudos for that”
“They are easy and accessible, with our wonderful partners at Virtuworks, they are such a resource, anytime I need them I can call on them for help”
“Their VIP service gives me peace of mind, knowing I can count on them even when the world is ending on our end.”
“When a ransomware attack hit us, VirtuWorks had us back up and running within minutes, even before we knew what happened.”
“When a ransomware attack hit us, VirtuWorks had us back up and running within minutes, even before we knew what happened.” Read More
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