Virtuworks

Virtuworks
Description:
VirtuWorks is a managed IT and cybersecurity provider headquartered in Miami. The company began in 1994 as G.I.S., Inc., a two-person start-up providing DSL internet to local businesses, moved into managing those clients' technology, and took the VirtuWorks name in 2010.

Today VirtuWorks has served more than 500 organizations and manages roughly 6,000 endpoints, with security tooling on every one. Average client tenure is over six years, and about a quarter of clients have been with the company more than a decade.

Certifications and partnerships: ISO 27001, ISO 20000 and ISO 9001 certified, audited every year by NSF ISR. Microsoft Tier 1 Cloud Solution Provider. Veeam Cloud & Service Provider. BBB A+ accredited.

Team: 30 in-house engineers and 10 developers
... who build the VirtuWorks management platform. All engineers are US-based staff. The 24/7 helpdesk and security operations center are run by VirtuWorks' own certified staff, not outsourced.

Service: 24/7/365 coverage, with a one-hour response for urgent issues under a published SLA. Pricing is per user, per month, published on the website. No long-term contracts; either party can cancel with 60 days' written notice. Onboarding averages about 60 days.

Services: fully managed IT or co-managed IT alongside an internal team; managed detection and response on Microsoft Defender XDR; Microsoft 365 and Azure management; backup and disaster recovery; security awareness training; business VoIP and Microsoft Teams Phone; compliance support for SOC 2, HIPAA, GLBA, NIST and CMMC,including audit evidence and security questionnaires.

Best fit: Microsoft 365-based organizations in regulated industries, including law firms, accounting practices, healthcare, property management, real estate, construction, and financial services, that want one accountable provider for IT and security. Serving South Florida on site and clients nationwide remotely.
30+ SMB SME Microsoft 100 Real Estate ISO 27001 ISO 9001

MSP Select USA 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on key areas such as cybersecurity, support, infrastructure, and the strategic application of AI to enhance efficiency. Being selected demonstrates Virtuworks's exceptional capabilities and their ability to exceed customer expectations.

Services:
VoIP, Hosted Exchange, GCP, Email Security, Dynamics 365... and 26 more
Partnerships:
Zerto, HP, Google, EMC², Duo, +19 […] more
HQ:
Miami, United States
Tel:
3052650447

Virtuworks Reviews

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“We haven’t had any issues on our servers and clouds, I have to give them a lot of kudos for that”

Gustavo Rodriguez, President
Taxhouse Miami

“They are easy and accessible, with our wonderful partners at Virtuworks, they are such a resource, anytime I need them I can call on them for help”

Derica Reed Business, Operations Analyst
The Miami Foundation

“Their VIP service gives me peace of mind, knowing I can count on them even when the world is ending on our end.”

Yvette Rivero, Controller
Mocca Construction

“When a ransomware attack hit us, VirtuWorks had us back up and running within minutes, even before we knew what happened.”

Gerardo Gato, Chief Financial Officer
RKW Realty

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