“With any major project it's vitally important that any external parties integrate well with the existing team and be fully trusted and respected. This project spanned across two teams and comments from both teams have always been very positive regarding Softcat's engagement. In all my time working in the IT industry, the professionalism, customer focus and customer care provided has been second to none.”

“We had favourable experience of Softcat as a licensing partner and felt they could provide the solution we needed. All the evidence pointed to that being true following the tender process, so we were keen to have Softcat on board. Softcat's proposed solution seemed ideal for our requirements. Unlike our previous platform, SNOW License Manager was far easier to use and meant we could provide a much-improved service.
It was an ideal solution from both an operational and service perspective, as well as being great value for money. The implementation was relatively pain-free and we now have a centralised solution that's much more efficient and easier to manage.”

“The new print service has brought a lot of benefits to the National Gallery. We are getting a lot of support from Softcat around this solution which, unlike previous solutions, where [the solutions] have been implemented and we’ve really been left to try to get on with it ourselves.
Softcat have been very helpful through the entire process.”

“Softcat didn’t push us down any particular path but instead just provided the information we needed to make an informed choice about the best fit solution for us.
They’re experts who really listen, they make ambitious promises and they deliver on them, and St Albans School looks forward to working with them in the future. I’d recommend Softcat without hesitation.”

“It was great to work with Softcat and Videonations. Customer service was excellent and the professional support provided was first class. What they don't know they will find out. Then they'll report back with a suitable solution based on the most effective technology, which is exactly what we needed.”

“In my experience, many providers are in it solely for the bucks. It’s particularly important for NHS providers to bring on board delivery partners that are fully engaged with the vision of the organisation. We’re determined to enable our staff with the tools they need to work efficiently and leverage technology to deliver the high-quality healthcare we’re committed to providing. With Softcat, we’re confident that although it hasn’t been an easy project and this is just the start of a long journey, they’ll be there when we need them.”

“Throughout the project, Softcat’s engineers were on hand to assist the in-house IT team and the implementation was achieved on time and at a pace that suited BCUHB. The account management team from Softcat were extremely helpful, friendly and they certainly knew what they were doing. They quickly got to grips with what we needed and knew exactly what technologies would provide the capabilities we sought. Softcat kept it simple. It delivered a straightforward, value-for-money solution that has helped us achieve exactly what we needed to achieve.”

“Softcat are very proactive. Often, we can’t turn things around as quickly as we would like to and Softcat give us the information we need to make decisions and to help speed up our internal processes. I would certainly use Softcat again.”

“We’ve had a long association with Softcat through a previous Microsoft licensing agreement. Throughout the contract, Softcat has consistently provided great service, proving to be a responsive and flexible delivery partner that really does ‘go the extra mile.’ In our negotiations with other providers we’ve often got the impression that it was more about what was good for them, not what was good for us. Softcat’s vendor agnostic approach means it takes the time to fully understand our needs and then ensure that any proposed solution is based on the functionality we require rather than favouring any particular provider. In short, we trust Softcat to do what’s right for us.”

“Softcat’s technical support was crucial. They worked alongside us throughout the implementation and were able to translate the theory of what we were hoping to achieve into a practical implementation of a complex platform. When we take a step back and look at what we’ve achieved together, it’s been a truly transformative project.”

“We’ve had an excellent working relationship with Softcat and its delivery partners throughout the planning and implementation of the solution. Its help with building a robust business case, securing Microsoft funding, and providing consultation and training to help us get the most from the solution, really added value to the service it provided. We can now face the future with confidence.”

“Softcat have been a key strategic partner with Lifeways for a number of years now. Working closely with our fantastic Account Manager, Benedict, they always ensure we have the right people in front of us to make the correct informed decisions. They always strive to get us the best price possible with the appropriate level of support and I always feel confident the decisions made are the best for the business.”

“Softcat clearly understands how best to help NHS Trusts implement IT change to deliver better healthcare, better services and, ultimately, better patient outcomes. It took care of everything, which meant minimal resources required from the ICT team. We simply outlined our requirements, proposed a timeline and Softcat fulfilled on its promises.”

“We've been growing together throughout the relationship. Softcat has helped us simplify and clarify what we need in place to deliver an optimal student experience from an IT perspective. But just as importantly, it's been mutually beneficial. We've helped Softcat refine processes through identifying potential issues and working together to improve them. We sought a trusted partner to work with us long term and Softcat is an ideal fit.”

“This was a significant project and needed careful orchestration. We’ve turned to Softcat many times to help us with projects of importance and this was no different. As ever, the combination of their expertise and resources provided us with an excellent solution. This project further proves the trust we have in their work and has strengthened our professional relationship with them tenfold.”

“We deal with real people at Softcat and not some faceless organisation. This breeds ownership and a refreshing level of service excellence that we would not have found working with one of the major managed service providers. I like the ‘Softcat way’ – it’s very similar to our own business philosophy which makes us happy bedfellows!.”

“Softcat is a company that really looks after you. We simply handed the whole process over to them, and the next thing we knew, we had our logins and were ready to go. As a package what Softcat offers us is very useful. We keep up to date with the latest IT, and it doesn’t cost us an arm and a leg.”

“Softcat has become part of the team and has provided us with the specialist training and knowledge transfer that we needed in order to efficiently manage our virtualised environment internally. There is a valuable lesson here: for projects of this complexity; organisations need a partner that brings the necessary experience and expertise to the table. For MCC, Softcat is that partner.”

“We were impressed with Softcat’s response in fulfilling these initial orders. When we discussed our business issues with Softcat and realised how highly accredited they were with virtualisation infrastructures, and that they could help us with our server issues, we invited them to submit a proposal for our virtualisation project.
It was immediately obvious that Softcat’s proposal stood out from the rest. They seemed to be on top of things from day one and had clearly put a great deal of effort into the proposal, even to the extent of recommending an alternative option for the hardware, from the one that we had originally identified.”

“Softcat brought various HP disk-based backup solutions to the table. After attending a demonstration at HP’s Bristol facility and consulting with industry colleagues who were familiar with this technology, we were convinced that this was the correct strategy. These solutions offered a good price performance balance for our budget.”

“Softcat demonstrated an excellent understanding of our operation and how the different technologies available could help meet our needs. As such, we fully trusted the company’s suggestion that we add LogRhythm to our shortlist of log data management solution providers. We evaluated a number of offerings but LogRhythm stood out as being more flexible and configurable than the others. We believe that this ensures a better fit for our business and brings us a faster return on investment.”

“Softcat’s knowledge of Microsoft licensing helped us reduce our costs without affecting our ability to deliver the services that our customers expected. Since then, our two organisations have worked more closely together and when the help desk issues arose, it made sense for us to invite Softcat for their proposal.”

“Softcat’s consultants took the trouble to fully understand our business requirements and make sure all our issues were addressed. Their close working relationship with HP was instrumental in getting both the information we needed and the price necessary to meet our budget.”

“We have developed a strong relationship with Softcat over several years and have always been impressed by the expertise and professionalism of its people and the value for money of its offerings. We knew we could rely on our Softcat team to help us define and implement a solution that would meet our performance needs and remain cost-effective.”

“You understood our requirements quickly and put us in touch with the right people, plus got us great prices.”