“With any major project it's vitally important that any external parties integrate well with the existing team and be fully trusted and respected. This project spanned across two teams and comments from both teams have always been very positive regarding Softcat's engagement. In all my time working in the IT industry, the professionalism, customer focus and customer care provided has been second to none.”

“We had favourable experience of Softcat as a licensing partner and felt they could provide the solution we needed. All the evidence pointed to that being true following the tender process, so we were keen to have Softcat on board. Softcat's proposed solution seemed ideal for our requirements. Unlike our previous platform, SNOW License Manager was far easier to use and meant we could provide a much-improved service.
It was an ideal solution from both an operational and service perspective, as well as being great value for money. The implementation was relatively pain-free and we now have a centralised solution that's much more efficient and easier to manage.”

“The new print service has brought a lot of benefits to the National Gallery. We are getting a lot of support from Softcat around this solution which, unlike previous solutions, where [the solutions] have been implemented and we’ve really been left to try to get on with it ourselves.
Softcat have been very helpful through the entire process.”

“Softcat didn’t push us down any particular path but instead just provided the information we needed to make an informed choice about the best fit solution for us.
They’re experts who really listen, they make ambitious promises and they deliver on them, and St Albans School looks forward to working with them in the future. I’d recommend Softcat without hesitation.”

“It was great to work with Softcat and Videonations. Customer service was excellent and the professional support provided was first class. What they don't know they will find out. Then they'll report back with a suitable solution based on the most effective technology, which is exactly what we needed.”

“In my experience, many providers are in it solely for the bucks. It’s particularly important for NHS providers to bring on board delivery partners that are fully engaged with the vision of the organisation. We’re determined to enable our staff with the tools they need to work efficiently and leverage technology to deliver the high-quality healthcare we’re committed to providing. With Softcat, we’re confident that although it hasn’t been an easy project and this is just the start of a long journey, they’ll be there when we need them.”

“Throughout the project, Softcat’s engineers were on hand to assist the in-house IT team and the implementation was achieved on time and at a pace that suited BCUHB. The account management team from Softcat were extremely helpful, friendly and they certainly knew what they were doing. They quickly got to grips with what we needed and knew exactly what technologies would provide the capabilities we sought. Softcat kept it simple. It delivered a straightforward, value-for-money solution that has helped us achieve exactly what we needed to achieve.”

“Softcat are very proactive. Often, we can’t turn things around as quickly as we would like to and Softcat give us the information we need to make decisions and to help speed up our internal processes. I would certainly use Softcat again.”

“We’ve had a long association with Softcat through a previous Microsoft licensing agreement. Throughout the contract, Softcat has consistently provided great service, proving to be a responsive and flexible delivery partner that really does ‘go the extra mile.’ In our negotiations with other providers we’ve often got the impression that it was more about what was good for them, not what was good for us. Softcat’s vendor agnostic approach means it takes the time to fully understand our needs and then ensure that any proposed solution is based on the functionality we require rather than favouring any particular provider. In short, we trust Softcat to do what’s right for us.”

“Softcat’s technical support was crucial. They worked alongside us throughout the implementation and were able to translate the theory of what we were hoping to achieve into a practical implementation of a complex platform. When we take a step back and look at what we’ve achieved together, it’s been a truly transformative project.”